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Our team is fairly new to Jira Software and we are using it as a Project Management software to connect our local and international teams.  We were wondering if Jira Software hold any webinar...

• Question
• jira-software
• cloud
• jira-software-cloud

I'm getting familiar with the terms of usage of Bitbucket and I can see in the pricing page and a few documentation pages that Git LFS is $10 for 100 GB of storage It's not clear though about bandwi...

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• bitbucket
• bitbucket-cloud
• cloud
• git-lfs

Hello,   Since updating to Confluence 6.15.7, 2 of our instances are no longer creating scheduled backups. Permissions are okay, using option in the interface to create backup now works perfe...

• Question
• confluence
• confluence-server
• server

Can anyone help me restore the default permission scheme on JIRA Software?

• Question
• cloud
• jira
• jira-cloud

Dear, command --exclude not working in bitbucketpipelines/aws-s3-deploy. Please fix it.  

• Question
• bitbucket-pipelines
• atl-pipelines

Hi, we have a customer with an on-premise installation of JIRA and Confluence. Everything is working fine so far. I've tested the login via url with these settings: <confluence-url>/dashboar...

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• confluence
• confluence-server
• server

Hi,  Want to know whether sprint start TIME is considered during calculating the sprint duration (end date).    Given a 2 weeks sprint (10 days - considering 5 days a week). If we a...

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• cloud
• jira
• jira-cloud

I have set up some automation so that if a ticket is in a status of 'Waiting for customer' and not had a update from a customer in 5 days it sends them an update request.  Then I have a subsequ...

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• automation
• jira-service-desk
• jira-service-desk-server
• server

Hi There i am trying to use the Issue security type levels but it won't allow me to choose which security level on a ticket I have Jira standard plan which allows me to use this feature I am the Jira...

• Question
• cloud
• jira
• jira-cloud

Hello, I have 2 different custom fields (Select List-single choice type)- let's call them X and Y. I would like that when I add a new option to field X, automatically this option will add to f...

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• custom-field
• groovy
• jira
• jira-server
• script-listener
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Hi, Wondering If I search in a category how to search in all that category except some elements? Thanks

• Question
• jira

When I am moving 270 issue withinthe same project but in different issue type, I have selected Bulk Change > Next > Select issue type >but after this page is loading only . I have tried to w...

• Question
• jira-software
• jira-software-server
• server

I would like to enable the notifications for some internal Jira users so they can still:  - be able to consult the Jira Service Desk tickets,  - and at the same time to not receive the e-...

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• cloud
• jira-service-desk
• jira-service-desk-cloud
• notification

Hello Today we are unable to log in to JIRA version (v8.3.2) After clicking to log-in it keeps loading and then we eventually get a 504 gateway time out.   Logs are showing below   20...

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• http-error
• jira
• jira-server
• server

Hello, Our Jira server instance is going down from time to time, every few days we are seeing that the jira is not available and we need to start it again vi ssh connection to the server.   W...

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• jira
• server

I have noticed in 6.15.9 that the reported updates on Space pages and comments get broken links when the updated pages' base URl changes due to renaming of the title. MS1/MS2: Requirements Scope&nb...

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• confluence
• macro
• recently-updated

Hi guys.  A project to upgrade a 6.1 instance accidentally modified the schema on prod to 7.0 (but not the application code - someone forgot to update dbconfig.xml).  The prod database was ...

• Question
• jira
• jira-server
• server

have a local synology with Gitlab CE works fine logging in via the front end   via HTTPS   try to setup source tree & it just gives errors about  bad password or user.... ...

• Question
• sourcetree

Hello, I want to see Accounts in the Services desk project for multiple accounts & Customers. But Account is not displaying in list, There is displaying 'No account'. any one can provide steps f...

• Question
• jira
• jira-server
• server

Dear all,   I cloned some tasks so that I would not have to copy and paste them over and over. When I cloned the tasks, I then re-assigned the cloned task to the next person and so on. Unfort...

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• cloud
• jira
• jira-cloud

Hi! Trying to add new users by python script from txt file, which looks like: "jack black, email@gmail.com alex white, 123@yahoo.com" Script looks like: "with open('users.txt') as file: for line...

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• cloud
• jira
• jira-cloud
• python
• user

Hi All,   I have created a Project for another client, I am the admin on the account and have added the project role to another person who will be in charge of that helpdesk. My question is w...

• Question
• cloud
• jira
• jira-cloud

Hello. I'm new here and therefore hello to everybody and thank's in advance for any help. I appreciate it :-) Here my question: I have some issues in my backlog which will not appear in the as...

• Question
• issue
• jira
• jira-software
• jira-software-server
• server
• +1 more tag...

Hello all, We have different workflows for sub-tasks and tasks, lets take simple example :   - For sub-tasks, "To Do" status is first status after creation  - For tasks, "To Do" status ...

• Question
• jira-software
• jira-software-server
• server

Hello, I'm new to Jira Service Desk and I wanted to use Urgency and Impact to set automatically my Priority field. So I followed the below tutorial and it works great :-)  https://confluence.a...

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• jira-service-desk
• jira-service-desk-server
• server