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if i raised ticket , cam i get e-mail when time for response or resolution has been exceeded without starting progress in or resolving the ticket

• Question
• jira-service-desk

Hi,   is it possible to extend the information shown about the reporter in a Jira issue?   In a Jira issue when you hover with the mouse over the reporters name a box with further infor...

• Question
• jira
• jira-server
• server

Hi, Is anyone experiencing issues with not seeing the Cycle Summary after the latest Zephyr for Jira update? There seems to be an error message displaying 'loading app' for some of the WIN10 users. ...

• Question
• atlassian-marketplace
• cloud
• jira
• jira-cloud
• zephyr

I created an issue, added due date. But once I am trying to remove it no chance. How to do it? How to empty 'due date' field?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

  Dear all, We are using Jira Data-Center and we have issue with unique users in Jira database. It seems to me that Jira identify unique users by its user_key and lower_user_name, is it reall...

• Question
• jira
• jira-server
• server

Dear Community, We have a very old JIRA (Enterprise Edition, Version: 3.13.1-#333). I would like to call the SOAP services from WSDL XX/rpc/soap/jirasoapservice-v2?wsdl using SoapUi to first test it...

• Question
• jira
• jira-server
• server

I am currently extracting data from Jira to our BI-system. We have a custom field connected to a specific issue where the customers name goes. This field is not included in the Issue table. Does anyo...

• Question
• cloud
• jira-software
• jira-software-cloud

I need to have an issues collector form to be able to open it in a url with the browser. When creating the collector, it generates a script that when I put it on my website, the button that opens the...

• Question
• cloud
• jira
• jira-cloud

I am fairly new to Jira so apologies if this has been answered already and I have tried to use the search option but cannot find an answer. Is there a report that can be extracted to show who closed...

• Question
• cloud
• jira
• jira-cloud

i tried to get consumer key and secret in the bitbucket server for oauth.  i read documents but i cant get it. is there any way to create a consumer in the bitbucket server?

• Question
• bitbucket
• bitbucket-server
• server

Even after starting the start-bamboo.bat , I am not able to open the link http://localhost:8085/

• Question
• bamboo

Hello,   in my company we have an internal and an external confluence instance. Every night, we copy one of our spaces from the internal to the external instance via the Confluence CLI. T...

• Question
• confluence
• confluence-server
• server

Hello, I have been adding comments to cards on trello via SLACK. My comments get correctly added to the latest card created. /trello comment  "comment statement" [ This adds comment to newly c...

• Question
• slack
• trello

I have a next gen project and in the backlog there is the following order of stories for the board I have the board configured with "group by subtasks". I would expect the stories on the board ...

• Question
• cloud
• jira
• jira-cloud

We are having problems configuring the mail & notifications. The general configuration of email is correct but when we want to activate the specification of each project to send the notification ...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Since the last upgrade we can't introduce decimal numbers in the story point fields. Can you help us?   Thank you!

• Question
• cloud
• jira-software
• jira-software-cloud

The Improved Planning Interface for Portfolio in 3.12 does not seem to have a way of sharing reports other than a read-only view in Confluence. The people the reports need to be shared with don't use...

• Question
• advanced-roadmaps

Hi Using Jira in Enterprise means I don't simply login with my atlassian account, we use Federated Single Sign on with 2FA. Will Jira implement enterprise SSO so that we can all use the desktop cli...

• Question
• jira-software
• jira-software-server
• server

I need to reopen older board, which I was member. Is there some way how can I contact admin of this board, or show his username? I don't know, who was it. Thank you

• Question
• trello

Hello,   I'm using Sourcetree 3.2.1 on macOS 10.14.6 (Catalina).   When I clone a GIT repository from our internal GIT server, I click the option to "Store Password In Keychain". But wh...

• Question
• sourcetree

Hello,   I am looking for grouping of days for tickets which are In Progress.  Example: If 5 tickets are open from 10-Sep-19 till today and 5 tickets are open from 15-Sep-19 till today t...

• Question
• jira-software

Plan to import test case from QC to Jira Xray by HP ALM/QC Importer from the steps: https://confluence.xpand-it.com/pages/releaseview.action?pageId=27534872. for example, just try to import several...

• Discussion
• jira

Hello! I've been testing some of the bulk permissions and how you can set it up and I've come up with a problem. I can give a group bulk-permissions in the global permissions and then restrict the d...

• Question
• jira-software
• jira-software-server
• server

Hello,  Have 2 questions about customer portal customization. 1. View change and different process flow. Is it possible to change next logical process step, after choosing one of request type...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hello Team, I created a new user for Vendor team and provided them access to only one project on my Jira board. Steps I followed:  - Created a new user and a New Group. - Assigned the user t...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud