I have a user that added attachments to a Feature in Jira Align and they are not getting sync'ed back to Jira. I am unsure if this is a bug or functionality that does not exist yet. Also, I am...
The operator '~' is not supported by the 'Ticket Category' field. The value 'Other' does not exist for the field 'Ticket Category'. So we're having issues with the criteria above wherein if...
I’m looking to have Butler send an email with a list of cards with a due date in the past 2 days, rather than all cards. Is it possible to apply a filter on days past, or is this only pos...
What are the implications of moving a team from 1 train to another? I have a team that is on Train1, and I want to move them to Train2. I assume the best time to do this is at the begi...
Hello All, Hope you are doing well! I need your help. Facing some issue of attachment after cloud to cloud migration. Let me explain step-by-step. Your help will be much appreciated. 1. Taken cloud...
Our setup: Main project where ideas are logged, ranked, advanced for development 3 projects for our different development teams as they each do different types of work and have different processes...
I have just created a project for my team. Every time I open an issue, I have to go into Configure Fields > Custom. I want to pre-set all fields so that every time you open an issue, you will have...
We had our svn box was migrated to a new VMware server host. So we took this opportunity to purge the legacy unused branches. Now in Crucible we started to re-index (sadly, without excluding the purg...
I am unable to open/edit a specific issue in JIRA Cloud. I never had a problem opening it before, and I am able to open and edit other issues. When I try to open it, it just "Hangs".... a...
Afternoon colls, we are having a problem because when user clicks on the link issues button, nothing is displayed. Any idea? Thanks a lot!
Hello All, I posted a similar question regarding how to post a single file using the Confluence REST API with php curl. I was able to get that to work with this code: $ch = curl_init(); $p...
I'm just starting to try and use JIRA's sprint features, and something happened that makes me think i'm doing something not-the-JIRA-way, not-the-Scrum-way, or both. I created a sprint, and assign...
Bonjour, Nous n'arrivons pas à passer en état "résolu" nos tickets qui sont pourtant terminé. Cf ci-dessous. Savez-vous comment faire pour modifier la résolution ? Merci pour votre aide !
I would like to know if you can associate a Jira project within the TestLodge tool, as I am not able to associate the two tools. I have the free versions of both tools, can that be? And inside the to...
Existe alguma forma, link, botão, algo que possa de forma otimizada já abrir uma tarefa vinculada para o Kanban de dentro do Jira Service Desk durante o atendimento de um chamado do Service Desk? &n...
Prezados, bom dia! Hoje quando se cria um chamado associado, aparece todos os projetos tanto do Service Desk quanto projeto do Kanban (jira). Como poderia fazer para essa solicitação aparecer som...
Hi all here in the Community, Problem (appeared 4 months ago): We use old UI. We can't add watchers, if task has another watcher. We can't delete this watcher. If the field with watchers is empty...
Hi Everyone, I hope you are staying healthy and safe wherever you reside in the world. These are tough times and this community is keeping my mind clear, and I feel supported by all of you through yo...
Hi all here in the Community, I have been building a rather simple project in Jira Cloud. This I wish to offer my clients, working in a rather regulated environment (running clinical trials). My qu...
Hello All, I posted a similar question as to how to post a single file using the REST API with php curl. I was able to get that to work correctly with this code: $ch = curl_init(); $postFile = __D...
I have the Automation for JIRA downloaded on our server. I am trying to get it set up to where a summary field is created automatically to ensure that the field is consistent across all issues. ...
I have a form with 3 Fields: Industry, Sector, Application In a second form I have a smart classifier field called "selection" to select Industry and Sector. Application in this form sh...
I recently discovered that issues created by email populate the "Request Type" while those entered in Jira do not. Never noticed that this means some customers get notifications while others do...
In the old interface you used to be able to see your sprints under the months. We're now using the new interface and would like to see the same thing. However, the only option I've found to view spri...
Hi, I am trying to create a project automation that will send a notification to the Requester. How can the [Web Links URL](s) be embedded in the notification? Notification looks like t...
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