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Hi Team ,   We are currently using Jira cloud based Service desk . And there is a need for us to schedule an automation rule only on weekdays . Is there an app that does this for us in Jira Cl...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I am trying to enter the issue name in the description but it is not getting hyperlinked.

• Question
• jira
• jira-server
• server

Hi,  please help me. I've got new SD instance, and as agent (and admin) I do not receive notification about new issue. I've checked settings, and there is everything as should be. I've checked ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

There are a lot of lists out there right now. Making lists must be comfort in some way. I know I am a fan of lists especially when planning. The team meeting agenda for last Monday for my workplace ...

• Article
• atlassian-authors
• embrace-remote
• off-topic

I'm trying to add a user via their email address, but it fails. When I add users who have bitbutcket accounts (as I have), that succeeds. I'm guessing there's a connection there, but I'm not sure.&...

• Question
• cloud
• confluence

в окне нет выбора веток при отправке изменений there is no choice of branches in the window when sending changes windows 8.1 https://yadi.sk/i/PK6CXew0-36Czw    

• Question
• cloud
• windows

Im trying to make an automation task that fires when a new issue is created, to find an issue that already exists that has the same summary and the reports is in the Request participants list. I...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

We are working on UOM Migration, for that we need to get all the entities and update them as per R1 standard.   Could you please help me out. Which API and what is the best approach.  

• Question
• cloud
• confluence

Hi, is there an option/addon to automatically send emails to users with overdue issues? (like an issue reminder) Thanks in advance Simon

• Question
• due-date
• issue
• jira
• jira-server
• server

Hi, We have this setting in yaml: This is run when I create the branch to remote (we create them from jira tickets) How can we do so that it is run when new commits are pushed to the feature branc...

• Question
• bitbucket-pipelines
• atl-pipelines
• bitbucket
• bitbucket-cloud
• cloud
• +1 more tag...

We want to set time tracking hours based on projects ? I know where to make the change but that looks like a systems wide change. Can it be done project wise ?   Thank you.

• Question
• jira-software

How can I stop all the emails that are being sent to my email address about people Joining Jira.  It states that my team is growing but all these people are not even in my team. Is there a pla...

• Question
• cloud
• jira
• jira-cloud

Unable to complete a sprint - getting the message: Sprint cannot be completed as there are incomplete subtasks on the following issues   Understand that incomplete subtasks would prevent me ...

• Question
• cloud
• jira-software

We are an IT service company. We have new implementation and development projects, as well as troubleshooting of existing applications. We intend to use Trello to track new projects and cases. We ha...

• Question
• trello

I have a deck uploaded on my enterprise sharepoint. I am in the process of creating a confluence page. I want to link to a single slide in the above deck.  Is it possible? I want to ensure the c...

• Question
• cloud
• confluence
• confluence-cloud
• sharepoint

Hi we are using jira  v7.13.0 version  I want to Prevent users from logging time on a closed ticket and when a ticket is closed, the remaining estimate automatically gets set t...

• Question
• jira
• jira-server
• server

Hi All, just wondering where the Jira service desk data is stored ? We require to have our data only stored in Australian Data centres as part of our data governance policy.  Could y...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

We have Salesforce and Jira integration. Whenever we do pull from Jira, I get Jira Validation error.

• Question
• cloud
• jira-service-desk

Hi, Our SLA policy includes a customer update SLA. For example, If a customer logs a highest priority ticket, the agent must provide the customer with an update on the current status of this ticket ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud
• sla

Good evening, I have two site/instances of JIRA Cloud, but the look and feel is different on the second one: 1. This is the first one. As you can see the sidebar is blue, the position of the...

• Question
• cloud
• jira-software

We linked our Jira Service Desk to Confluence to provide knowledge base articles. Currently, we are ok with the two available templates, "How-to" and "Troubleshooting" templates. However, we are won...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Is there a way in Jira to software to add more fields at project level and make them available for reports/ charts etc.

• Question
• cloud
• jira-software

I am running following Query and exporting it to word.  What I need is along with Bug details is attachments (Screen shots, logs) whatever is attached along with defect to be downloaded . How c...

• Question
• cloud
• jira-software

I'm trying to setup smart commit integration between bitbucket and JIRA. If I reference the JIRA ticket in my commit message I can see the commit under development (ie. it says 2 commits) however I'...

• Question
• cloud
• jira
• jira-cloud

I would like to have a report of all the bugs that were initially filed as priority = P0 and then lowered to P1 or lower priority in the past week. Is there any way to get this data directly on the d...

• Question
• jira
• jira-server
• server