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  We are a development agency and have a number of different clients who either host thier sites with us or are hosted externaly i.e. amazon AWS, Pantheon etc.  Each client has their own S...

• Question
• cloud
• jira-service-desk

I'm trying to clean up Jira.  I have been archiving projects that are no longer needed in case the done issues need to be revisited.  The project list in the Advanced issue search still con...

• Question
• cloud
• jira-software

Just logged in today to see that all my pages are missing from Confluence space: https://pray.atlassian.net/wiki/spaces/PRAY/overview I'm the only user and noone else has access to this space. I ...

• Question
• cloud
• confluence
• confluence-cloud

Hi! Any ideas, why testRail app met with NPE?  com.testrail.jira.UserInGroupCondition.shouldDisplay(UserInGroupCondition.java:31) 2020-08-12 17:23:42,642+0300 http-nio-8080-exec-13598 ERROR...

• Question
• addon-com.testrail.jira.testrail-plugin
• jira-software

We are planning to integrate the latest LTS versions of Bitbucket 6.10.2, Confluence 7.4, and Jira 8.5.4 with the previous version of Bamboo 6.4.1. Please let us know if this would work. Are there an...

• Question
• bamboo

Hello! If you develop a Jira app then you use Atlassian SDK. If you want to test your app you run Atlassian Jira from Atlassian SDK. In this article I will show you how you can run a Jira instance...

• Article
• atlassian-marketplace

I had a space that failed during import using the key LEGACY, I wiped the entire space but I can no longer create a space with this key? I've seen some talk about doing DB queries but with cloud I c...

• Question
• cloud
• confluence

I have 2 service desk projects in different domains say abc.atlassian.com and xyz.atlassian.com, the requirement is to integrate tickets created in abc.atlassian.com (for component COMP1) to create n...

• Question
• cloud
• jira-service-desk

Using JIRA 7.13.13 We have some users watching issues and they are running the following JQL: watcher in (user1,user2,user3) If user1 runs the query, he gets no results (since not watching any), u...

• Question
• jira-software
• jira-software-server
• server

How do I reset my story / project? I did some tests and I would like to start from scratch again. Does the request take some time?

• Question
• cloud
• jira-software

Hello,   I have created a classic business project. When I am creating a task, I can see that on the board. But when I am creating sub-tasks within a parent task, I do not see those sub-tasks ...

• Question
• cloud
• jira-software

Dear community,   I was trying to install our own certificate (signed with our own CA) following the instructions of this article: https://confluence.atlassian.com/conf67/running-confluence-o...

• Question
• confluence

Hi, I am trying trying to create an alert in opsgenie using Logz.io integration https://api.eu.opsgenie.com/v1/json/logzio?apiKey=XXXX and JSON:  { "alert_title": "my new alert", "alert_desc...

• Question
• cloud
• opsgenie

Hi there   How we could change the settings for emails from JiraServiceDesk that they are displayed otherwise than standard? Now the email only display a single comment. How we're able to c...

• Question
• cloud
• jira-service-desk

Hi, I am using Bamboo Fortify plugin and I get "unable to find valid certification path" error when last task of Bamboo is uploading the report to Fortify SSC. The Fortify SSC is running on HTTPS/SS...

• Question
• bamboo
• fortify

• Question
• jira-software
• jira-software-server
• server

Hi Service Desk Team, The WHY We try to automate some of our processes. Therefore it would be usefull for us to do a webhook with a custom payload after a service request got approved. The exp...

• Question
• jira-service-desk

Hello, I'd like to have a view in dashboard of open pull request of bitbucket similar as the "Bamboo Plans" gadget. Does this exist already? If so, where can i get it. Thanks in advance, and regar...

• Question
• bitbucket-server
• gadget
• jira-software
• jira-software-server
• server

A couple of days ago I updated my MX records (moved my email to O365). The email is working in general -> but I haven't received any emails from Service Desk since the move. I'm guessing a block ...

• Question
• cloud
• jira-service-desk

Hello, I'm currently working on setting up my Jira staging environment (v7.9.0) in a server separate from current prod. I did a fresh install of the application and copied over the home directory, a...

• Question
• jira-software
• jira-software-server
• server
• test

Hi All, I recently migrated our Confluence TEST instance from the old MS Server '12 VM to a new '16 VM, just the application not the DB. The instance is up and all functionality appears normal howe...

• Question
• confluence
• confluence-server
• team-calendars-for-confluence

Hello, I would be happy, if ynone xould help with my problem: We have the following colums in our project: Backlog, In Progress Supplier, In Progress Our Team, Done. I have moved one issue from colu...

• Question
• cloud
• jira-software

I migrated my Jira from Linux to SQL server and can't see any of the projects when i go to settings and click on projects

• Question
• jira-software
• jira-software-server
• server

I know you can update the password in the dbconfig.xml  file manually in the jira application home directory but do you need to restart each node after the update? I want to try and avoid down...

• Question
• jira
• jira-server
• password
• server
• sql

I have fix versions and test cycles from 2017. Every time I want to execute a new test, I have to select from the fix version and test cycle dropdowns. I see fix versions from 2017 which is very cumb...

• Question
• cloud
• jira-software
• zephyr