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Hi, we work on a project using JIRA software server 8.5 On this project we work with a subcontractor that also uses JIRA (not sure yet which version). Today we export tickets to a csv file, have a l...

• Question
• jira-service-desk-server
• jira-software
• server

Since yesterday, some issues in my board will not let me transition them to other columns. When I try to change the status from the drop-down it says: "You don't have permission to transition this is...

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen

Hi Team, I am looking for any report which can provide me the pause time for the Service request / incident.   Thank you, Vinay Dhuri

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I want to fetch all issuetypes added to a next gen project via API. For classic projects, I am using /rest/api/3/issuetypescheme/project and then /rest/api/3/issuetypescheme/mapping Something along...

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen

Hello,   I am trying to use the JSU Regular Expression Validator in my workflow to ensure that the issue cant be transitioned if a particular issue field is blank. However I cant seem to find...

• Question
• java
• jira-software
• jira-software-server
• jira-suite-utilities
• server
• +1 more tag...

Good Evening, I would like to know if it is possible to incorporate a company logo in the customised PDF exports as the cover page of the PDF. And if it is possible, how do I do it? Thank you very...

• Question
• cloud
• confluence
• confluence-cloud

I followed the steps here by Jonathan Siberry Dec 17, 2018 • edited but can not access the admin account.  Below is the result after we run the command line: -----------------------...

• Question
• confluence
• confluence-server
• server

Can we set audit log for events that occur in an app

• Question
• confluence
• confluence-server
• server

Hi,   Is there any way of making a copy of a ticket in Jira when a certain status is reached in the workflow?   Basically when my ticket reach the status "development" i want a copy of ...

• Question
• jira-software
• jira-software-server
• server

I have configured the service desk project to allow users to create issues without an account. Now I would also like to allow for request (ideally support center and widget) to be send without provi...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

Hi, I have set German to default language and English as second language. Now I have customized the text of the German customer invitation mail "Kunde eingeladen".  Usually it automatically de...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I need the automation rule (add comments) to be triggered as current user , so i can transition the issue to another state and assign it to this users.   There is a function in the workflow th...

• Question
• automation
• jira
• jira-administration
• jira-software
• jira-software-server
• +1 more tag...

i can see my project but when i open it , it shows an empty page and sometimes i can see " the project isn't available " "it may have been deleted or your permission may have changed " and im the org...

• Question
• cloud
• jira-software
• jira-software-cloud

Do you have an ETA for when OpsGenie will be compatible/certified on the ServiceNow Paris release? And secondly, is there a way to perform an actual install on Paris even though it’s not available f...

• Question
• opsgenie
• servicenow

Hey guys, hope you can help me with this issue. We are using Jira 8.8.1 and I want to know if there is a way to bulk edit the user properties? I've got a lot of users and don't want to edit the prop...

• Question
• bulk-edit
• jira-administration
• jira-software
• jira-software-server
• script
• +4 more tags...

Hey I don't know where to put it, but I've been getting a lot of emails from Atlassian Groups for days from groups I don't know, I've never entered and I also can't enter. I even think I shouldn't b...

• Discussion
• featured-groups

Hi,   Our HR department want people to receive a mail who is the assignee when the ticket is created and assigned. But i cannot find such a variable "assignee" on reporter etc. Anyone knows i...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

In our company, we are testing Next-gen Projects. We set 2 users as admin and configure the project, set the roadmap and added a few tasks. Then we added a third user, but he can see only issues a...

• Question
• agile
• cloud
• jira
• next-gen

Well I seem to have encountered a very frustrating error where I am disallowed from removing users from my workspace access plan.   It just sits on the "remove Access' prompt for literally hou...

• Question
• bitbucket

Is there a field where you can show what story a sub-tasks belongs to? Similar to how Story has Epic Link and Epic has Parent Link.  - Has to be possible on 7.11 - Can not install plug-ins &n...

• Question
• jira
• jira-server
• server

Hello Team, I wish to customize bitbucket login page customization means I just want to add a line which instructs users to "enter username without mentioning the domain name." I could do that eas...

• Question
• bitbucket
• bitbucket-server
• server

你好！感谢提供trello这么好的产品。请教问题如下： 1、如何设置trello随windows系统启动而自动启动，并请问能否开机启动后最小化在任务栏？ 2、如何查看归档后的卡片？ 感谢您抽空解答我的问题！ 谢谢！

• Question
• trello

I want to hide download button of "multimedia" macro confluence. Can anyone please help me  ??? Thanks in advance .

• Question
• confluence
• confluence-server
• server

Hi Team, Application was stopped suddenly and not wokring.I tried to start the application but it is not starting.I have see this error on Catalina log.Kindly please help me to resolve the issue. &...

• Question
• jira
• jira-server
• server

Hi, Is there a possibility to grant access to a trusted user to be able to edit a specific user group or all groups while this user is not a system admin? Thanks in advance! 

• Question
• cloud
• group
• jira-cloud
• jira-software
• jira-software-cloud
• +1 more tag...