I was invited to a private board and now want to invite rest of the team. Unfortunately, I can't see the invite button!!? I am not the admin, but ive not been an admin of many boards but sti...
I am doing a simple filter but putting Order by Rank ASC and the result is what I want, but when I created the Dashbboard- the Gadget is based on the filter and the results are slightly different.
When naming a card, upon clicking "enter" it automatically opens up a new card. Is there any way to prevent that, and just complete the card without opening up a new one?
Is there a mac version of the Desktop Call Center Agent (.netCCA)? As seen at this link Or has anyone had success running the windows version of .netCCA in a emulator on a mac?
HI all, I just started exploring JIRA family into more details. Regards Prasanna
I'm having some issue when a ticket is moved from status "A" to "B". The error message that appears is "We cannot move this occurrence at this moment". It says that i need schedule permission and i ...
Hi, I want to make a pipeline that first compiles the angular project and then sends that build to the web via FTP. I have modified the angular.json and the firebase.json with the folder where it is...
Hi Guys, I'm following the documentation to send Send a custom email using a custom field https://scriptrunner.adaptavist.com/4.3.6/jira/builtin-scripts.html. It works, but with some problems....
Hello Jira community, I need your help. I have a project with multiple Kanban boards and 2 sprint boards. Issues in the ENG board work as expected and are not resolved while in to do/in progres...
I'm curious if anyone can help me find a way to conditionally format the title bar of a panel based on whether the JIRA query inside the panel returns any results? I would like to do this because we...
Can I use a specific template or App? Can I use a Macro? In which way? I would like to work on complex XLS files directly into a page/space of Confluence. Can you help me? Thanks in advance. &nb...
When a ticket is opened from an email, the agents responses on the ticket are not being received by the customer via email. The confirmation email is received as well as when the status is updated, ...
I try to close my team's support requests. I click on 'Close Issue', fill in the reason but when I try to close it gives an error in red 'Component is required'. The Component field in the ticket is ...
For audit purpose I need to list users with user access and group access. Is there a way to differentiate users who gained access through group and directly as users. Just like how it is listed in th...
Hi, I am interested to create a ticketing system in my company based on reporting issues in machines around the world. I saw that interaction bewteen Insight assessment management and Jira Service i...
I am trying to edit a workflow scheme that I copied from an existing project. The original and copied workflow schemes have the following verbiage: Generated by JIRA Software version 1001.0.0-...
Is there a calendar gadget available that I can add to my dashboard where I can add vacation notices, planned releases, and special team events etc?
Hello, We would like security events as Jira SM issues (On-Premise, no internet connection). We would like to work with SOC operators to manage the issues as agents (not customers) We would l...
Hi, I'm trying to send a custom email to the assignee\reporter, the email is being sent but it only shows the subject, not the message. I use the template that ScriptRunner suggest: de...
I practice David Allen's GTD, which pushes everything into one system. Apparently people use Trello to do GTD, but I don't know how they keep their boards private. There are two "Members," myself and...
I want to have a copy of my service desk, just in case of..... :)
I would like to show a table of the counts of published pages by user, similar to the "Contributors Summary Macro", but in addition to the number of Edits, also show the number of Published pages. It...
Hello all, I recently started having the problem that my Custom fields (Script Runner fields) are no longer displayed in the Confluence table filters. The filter no longer offers me a selection and...
To use the latest JIRA with macOS Catalina, currently i always have to login and run the start-lira.sh to get it started. How do I use it as a service instead? I mean, how can I run it without having...
Hello! In the console of Jira Service Desk, I see the following warnings: [Deprecation] document.registerElement is deprecated and will be removed in M73, around March 2019. Please use wind...
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