TL;DR: We rolled out a partial automation of the QA process for a 30-agent service desk team using only built-in Jira Service Management tools: Rovo, Jira Automation, and Confluence. In just 30...
Hi all, I'm kicking off a new series called "Tips and Tricks", and I’d love for others to contribute. The idea is to share helpful insights and small discoveries we’ve made as admins and architects...
I'm having an issue in my attempts to set my JPD date field of Release Date to today/now. I've tried the following JSON queries and have received the following error messages. Can anyone help ...
Being able to see your team’s progress helps you keep things on schedule and detect any bottlenecks that might slow down work. Jira offers some functionality for tracking user activity. However, it i...
I have tried logging in on the phone app, desktop app, and from a web browser. All platforms experience the same issue: My boards are taking a very long time to interact with (moving cards, checking ...
How do I change my account email? I went through the entire process, I made the request, the system sent the confirmation email to the new email, I clicked on the email validation button. I logged in...
Hi, I have the free version and had a friend helping me get organized, but she has moved on and now the boards she created, I cannot delete. Is this possible? Also, I would like to share with s...
This is a horrible lay out of the cards. Why did you change this and how to I go back to the normal layout?
Quero recuperar o acesso a uma conta atrelada a um e-mail cujo domínio não existe mais. O que posso fazer?
Hi all The AI feature to help identify gaps in knowledge sounds promising, except for one thing. If you have issue security applied to tickets, they are ignored. Our set-up requires us to have issu...
I’m writing to request a feature enhancement for Confluence. After updating a page, a pop-up notification appears confirming the update. While I understand the intent behind this feature, it can be d...
I am trying to set up automation on a JSM request type. The request type has a drop down for what issue the user wants to raise a request on behalf of. The form is only needed for one of the issues i...
Hey App Central! At Bitovi we've recently brought a new app to market and are looking to become better networked within the Atlassian app dev community here. We've seen some posts from other app de...
I can't add labels to my cards as there is a glitch, but there's no "Beta" button next to my create button. My company requires we use labels - so I'm just stuck? How the heck do I remove Beta to abi...
I can't seem to add buttons created on boards in the same workspace to a new board I've created since I joined the Beta. The only buttons available for automation are those that I copied prior to joi...
How MSPs Can Turn Integrations Into Opportunities Over the years, I've spoken with MSPs and MSSPs and discovered that one of the biggest challenges is managing multiple client environments. The ...
In case you missed it, the Atlassian Command Line Interface (ACLI) is now generally available for all Jira Cloud plans! Check out the original post for details, installation instructions, and a video...
Despite being regular users of Jira (we have an application that integrates with Jira and regularly calls the API, several times a week), we keep receiving emails like this one: We've missed havin...
Hello, I’m working on a process where we’d like to populate a secondary form with data collected from a primary form submission. I understand that this can be managed through Automation in Jira (or ...
is this email malicious : Atlassian <noreply+1d1dfea@id.atlassian.com>
Estimated time to read: 3 minutes TL;DR: Apparently, automation branches can exceed memory / resource limits and fail to process completely. Please read further to learn a workaround. &...
As of this morning, I cannot see past comments or make new comments.
I get the message "Your workspace has exceeded the 1 GB limit and has been placed in read-only mode. Learn more about upgrading your plan and checking storage usage" despite the small size workspace....
Traceability Isn’t a Feature – It’s the Foundation for Atlassian’s SDLC and True AI Why Go Public With This Idea I spent a long time debating whether to go public with this proposal. In today’s w...
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