Community resources
Community resources
Community resources
Rovo
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Rovo JSM helpdesk agent behaves inconsistently — how do I structure instructions for reliable troubl
I've built a Rovo agent for our internal IT Service Desk (JSM Cloud). Users interact with it in Slack and on the help center portal. The intended flow is: greet → check for known outages → troublesho...
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🚨 Warning: Rovo Will Post PUBLIC Comments on JSM Tickets Even When You Ask for Internal Product: Rovo AI Assistant Context: Jira Service Management (Cloud) The Problem If you ask Rovo to po...
- Question
- rovo-atlassian-intelligence
- cloud
- jira
- jira-cloud
- rovo
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Am I trying to overwork Rovo?!? :) I have an agent I created to help with root cause analysis over a time period (i.e. prior month or quarter). I'm still in the process of testing and refinin...
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Hi, I am unable to add enable toggle for the API Token for Atlassian, my admin tried opening that page and every time it says, something went wrong. For my application, I wanted to use ROVO MCP Serv...
- Question
- cloud
- jira
- jira-cloud
- mcp
- rovo
- +1 more tag...
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Hi Community! This is my very first post here in the Atlassian Community. I’ve been a long-time lurker, but I finally decided to jump in because my team is currently tackling a rather tough nut to...
- Question
- jira
- rovo-atlassian-intelligence
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...xpectation becomes: Same agent = same behavior. But today, that isn't always true. The interface layer matters. Is This Just One Environment? That was one of the first questions raised. T...
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Whether Mercury’s ROVO/Jira instance supports a native executable action for: create release notes in Jira save release notes attache/save the generated note under Related Work for a re...
- Question
- rovo-atlassian-intelligence
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Hello Community! I’m on Atlassian’s Product Marketing team focusing on Rovo Studio. We're looking to recruit Atlassian customers with experience building AI agents, apps, or agentic automations for...
- Question
- research
- rovo
- rovo-atlassian-intelligence
- studio
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I need to create an agent to make meeting notes confluence pages from some transcripts. These pages should follow historical format. I have problems Tagging people with @mentions....
- Question
- rovo-atlassian-intelligence
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To reproduce: Go to a Confluence page or Jira ticket. Click "Ask Rovo" in top-right of header. Select a Rovo agent (any agent). Just above the chat textbox there should be a "Context" line showi...
- Question
- rovo-atlassian-intelligence
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We're running into an issue performing Rovo Search through the Claude Atlassian Rovo connector. Other MCP calls (e.g., searchJiraIssuesUsingJql ) work as expected, but Rovo Search specifically fails...
- Question
- claude
- connector
- rovo-atlassian-intelligence
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Hi everyone, I’m experiencing a critical change in behavior with a custom Rovo Agent created within Atlassian Studio. I’m trying to figure out if this is a platform-wide restriction or a recent chan...
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...ata Center, not Cloud”. The assumption: Rovo is Atlassian’s AI so it should know everything about Atlassian Apps and troubleshooting them. While that starts to become truer for Admin tasks and q...
- Article
- rovo
- rovo-atlassian-intelligence
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Hi Community! 👋 This week as part of Go AI-Native with Rovo, we're kicking things off with a learning course! Whether you've dabbled with AI tools or you're already deep in the space, this cours...
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Traditional Customer Success measures adoption, engagement, and renewals. With Rovo embedded across Jira, Confluence, and Trello, should success instead be measured by the quality of decisio...
- Question
- rovo-atlassian-intelligence
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Navigating the Atlassian Frontier. The Core Distinction: Scope vs. Synthesis - Atlassian AI vs. Rovo Atlassian Intelligence (AI): The Deep In-Product Engine Atlassian Intelligence is the AI layer ...
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Sometimes Rovo has enough information to generate an answer—but not enough to generate a reliable one. Should it explicitly say: "I don't have enough trustworthy organizational know...
- Question
- rovo-atlassian-intelligence
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Instead of answering questions, should Rovo proactively identify: undocumented processes, isolated teams, missing documentation, duplicated knowledge, outdated ownership. Could AI event...
- Question
- rovo-atlassian-intelligence
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Rovo usually provides a single response. Would it improve trust if it also explained: Why alternative documents weren't selected? Why certain Jira issues were ignored? Why one Confluence page wa...
- Question
- rovo-atlassian-intelligence
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Today's AI assistants are designed to answer questions. But should enterprise AI also question assumptions? For example: "This requirement conflicts with an existing Jira E...
- Question
- ai
- llm
- rovo
- rovo-agent
- rovo-atlassian-intelligence
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Rovo remembers context within a conversation, but every new interaction still requires significant prompting. Should Rovo gradually learn a user's preferred writing style, Jira workflows, do...
- Question
- rovo-atlassian-intelligence
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Rovo currently returns responses without clearly communicating its confidence level. Would it be valuable if every response included confidence signals such as: Retrieval confidence...
- Question
- rovo-atlassian-intelligence
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Today, most Rovo Agents execute tasks independently. Would enterprise automation benefit if specialized agents (Planning, Development, QA, Security, Documentation) could collaborate, critiqu...
- Question
- ai
- rovo
- rovo-atlassian-intelligence
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Current Rovo Agents primarily rely on prompts and retrieved context during execution. As enterprise workflows become longer and more complex, should Rovo introduce a persistent memory archit...
- Question
- llm
- rovo
- rovo-agents
- rovo-atlassian-intelligence
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Feature Request: Rovo AI should track and report its own health metrics When Rovo fails to complete an action — like creating a Jira ticket — the only feedback loop is the user noticing, retrying, a...
- Question
- cloud
- jira
- jira-cloud
- rovo-atlassian-intelligence
Atlassian Community Events
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| Tuesday | ||
| July 28, 2026 2:53 AM PDT | ||
| March 27, 2023 6:31 AM PDT |