Opsgenie

As part of our onboarding, we have implemented some preliminary changes to the Quick Start Guide, especially for the customers expanding from the Atlassian Site Admin panel. Here are some of the chan...

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• opsgenie

Hi there! This is our first official monthly digest for Opsgenie. Since we've joined Atlassian, we've been making a lot of product changes and enhancements. That being said, it's a lot to keep up wit...

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• aws
• opsgenie

We’re pleased to announce that Opsgenie now has an app listed in the Zendesk Marketplace.  This app allows users to manually create Opsgenie alerts from Zendesk tickets, right from the Zendesk...

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• opsgenie

Hi, all We have a few updates to Post Mortems to share with you. Post Mortem related fields have been added to incidents. This means you now have greater control over tagging incidents that requi...

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• opsgenie

Just wanted to share this cool bit of information with you all here, that our integration with AWS Security Hub is now live.  Use Atlassian Opsgenie Amazon Security Hub Integration to forward ...

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• opsgenie

When being on-call, it’s important that users are receiving notifications from alerts during the time of an issue. To make sure that the on-call engineer is properly receiving these notifications, th...

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• opsgenie
• opsgenie-tips

Hi there! I just wanted to share this great video that explains how to set up an email integration, it's a fun way to "get your feet wet" in terms of of setting up integrations.  The email int...

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• opsgenie

I'm having trouble mapping an extra opsgenie field to the company on ServiceNow. Can someone help me?

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• opsgenie
• organization
• servicenow

Hi, I read somewhere (i can;t find the link now) about OPsGenie on Premise. I just wanted to check, is this a self hosted offering of OpsGenie?

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• opsgenie

What are sub-tasks in a story? Who creates it? Suppose I am writing a story for login screen, can OTP authentication be a sub-task in it?

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• opsgenie

Hi, Users will only be notified on responder alerts on priority P2 or P1. For P1 and P2 alerts an incident will be created (Associate, Owner and Responder). Global Policies: 1. Decrease the priori...

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• opsgenie

Hi everyone, I have configured my Jira instance to collate all the issues within our project portfolio into a capacity plan program I created in Big Hand. I am using the original estimate to estimat...

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• jira

Haven't found a way to make current calendars in OpsGenie sync with Outlook Calendar. When exporting to outlook I get the message:  Add this Internet Calendar to Outlook and subscribe to update...

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• opsgenie

I am using webhook to trigger alert from Azure Application Insights but failed to receive alert in OpsGenie. I can send alert by email but I really want to use webhook. I also used the new Azure port...

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• azure
• insight
• opsgenie

Am I missing it, or is there a way to schedule a report with the alert details?  If I go to "Alert Analytics" and run a report for a specific period of time for a specific integration or team.&n...

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• opsgenie

Update: Our AMA with @Serhat Can is complete! Thank you everyone for taking the time to write your questions and participate, you are the folks that make the community enriching and fun! If...

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• opsgenie

Now that Opsgenie Actions are GA, we have some more exciting news to share with you! You can integrate Opsgenie and AWS EC2 Rescue using Actions to troubleshoot your  Amazon EC2 instances a...

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• opsgenie

The purpose of this post is to guide you through the setup of OEC and Ansible so you can trigger custom actions in the form of playbooks. Disclaimer: I performed all the actions for this guide on a...

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• opsgenie

Hi. Are there any plans to integrate Opsgenie to the Ivanti ITSM platform? Thanks.

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• opsgenie

With the recent cloudflare network problem, our sites went down. Of course, opsgenie received alerts form several systems and kept beeping and showing up notifications  for all of then. So the ...

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• opsgenie

We're so excited to announce that Opsgenie Actions are now GA! 😄🎉 Opsgenie Actions allow you to run automated scripts and playbooks via 3rd-party platforms like AWS Systems manager and a Gen...

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• incident
• opsgenie

Hi everyone! We'd like to understand how to map Jira's Priority field to OpsGenie's. I read through the documentation but Jira has a global set that we can't modify to include the P1-5 substrings. ...

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• opsgenie

Handling your Opsgenie Subscription.   Q: Where can I change the number of users, upgrade my plan or edit/pay my invoices?   A: All of these actions can be taken from the Billing s...

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• opsgenie
• opsgenie-tips

I have a large number of alerts that have been emailed to OpsGenie via a rogue program that was configured incorrectly.  I would like to delete all the alerts (10,000 of them) however I can o...

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• opsgenie

Like if an alert happens 30 times within 15 min of interval, I want to tag it as critical on Ops genie. Based on the frequency I want to tag. Is it possible in opsgenie? If yes, please suggest how. ...

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• opsgenie