Opsgenie

I'll preface this by saying that I'm struggling to understand how PRTG is meant to be integrated into Opsgenie. I have PRTG notifications going to Opsgenie. I want to have Opsgenie escalation work a...

• Question
• opsgenie
• prtg
• tag

I need to list down the maintenance whos status is ative. We should ignore past, schedule, and etc.  This need to be done using API.

• Question
• cloud
• opsgenie

I am looking for a way to pull more than 100 alerts at a time using the API for a given timeframe. I know how to do this by setting the offset in my api call but it liimits to 100 for each call. The...

• Question
• opsgenie

We have a two way integration with our monitoring system that closes alerts in opsgenie when the alarm is cleared and we also have OEC installed to clear the alarm in the monitoring system if the cor...

• Question
• opsgenie

Hi All,   If we acknowledge the alert in OpsGenie, a work note is added in ServiceNow Incident. (this setting is available). My Question is: Is it possible to change the ServiceNow Inciden...

• Question
• cloud
• opsgenie

I want to track how many notifications have been sent to engineers in my company and associate them to a team, service, and alert if possible. How can I do this in the API? I see we can get Notificat...

• Question
• api
• notification
• opsgenie
• rest-api

When I try to set up Incoming call in Opsgenie, its by default is showing me Twilio option only and not showing me any number provided by Opsgenie. Does that mean that the Jira Service Management an...

• Question
• opsgenie

Thanks to the support docs and other questions here, I've made great progress in using message.extract to populate tags and extra properties fields. But I have one situation where I'm failing to extr...

• Question
• opsgenie

I would like to create a alert trigger from Slack status to opsgenie to notify us when there are issues with slack.  Link reference: https://api.slack.com/docs/slack-status https://suppor...

• Question
• api
• opsgenie
• rss
• slack

So I have created an SNS topic and subscribed with Opsgenie using the HTTPS URL. Normally after this subscription a notification is sent to opsgenie alert. But is not 

• Question
• opsgenie

We have Jira, Confluence and OpsGenie.  Jira & Confluence are together in the same cloud account by OpsGenie is still on opsgenie.com.  (I have no idea why it hasn't been migrated yet)....

• Question
• account
• integration
• opsgenie

I have a team member that is able to login to OPSGenie on the web without issue. Using the app on an Apple phone - prompts for email (check) prompts for organization (check) pop-up says it wants...

• Question
• opsgenie

Wondering what a slack channel is and also wanted to know how you would get notified of P1 or P2 priorities when (in the example) she had it listed as greater than P3 and datadog in the Jira Service ...

• Question
• opsgenie

I feel this should be a very simple task. I have tried both with the old JIra integration and the new Jira Integration in OpsGenie with no luck. I am able to get OpsGenie to create a Jira issue when ...

• Question
• cloud
• description
• issue
• jira
• opsgenie

I recently upgraded my OnePlus 7 Pro to Android 12, and I am experiencing an issue as follows: I use the Opsgenie app, which has the appropriate permissions to bypass the "Do Not Disturb" mode (altho...

• Question
• cloud
• opsgenie

Is it possible to switch the channels within the teams integration or is there a way to completely remove the integration from a team and add it again to a new channel in the team? When I disconnect...

• Question
• ms-teams
• opsgenie

Hi guys, I'd like to trigger a webhook and change the issue status linked with the Opsgenie alert while press ack button, I've checked the Jira REST API POST /rest/api/2/issue/{issueIdOrKey}/...

• Question
• cloud
• opsgenie

Hi all,   Our team is running a weekly oncall rotation with two shifts each day. so it looks like this.  OpsGenie's override doesn't seem to support specifying daily segments. W...

• Question
• opsgenie

Currently we have an addon in our PBX called "VM notify" that handles our after hours helpdesk calls. First thing it does is asks the caller to press 1 for emergency 2 for not an emergency. If they p...

• Question
• cloud
• opsgenie

Hi, I would like to change the customer name in Opsgenie. I cant find any option to edit this settings. Is it possible to modify the customer name in Opsgenie? Will the customer ID changes also r...

• Question
• opsgenie

Is it possible to integrate Opsgenie Cloud with Zabbix in on-prem version ?

• Question
• opsgenie
• zabbix

An Opsgenie alert is assigned to the wrong responder, can add the correct responder but unable to remove the incorrect responder.

• Question
• opsgenie

There is a manual feature to spin up a slack channel in opsgenie, however I want to understand if there is a way with team actions/policies, or otherwise to have the slack channel automatically creat...

• Question
• cloud
• opsgenie

I've setup the integration with statuspage in our opsgenie account and alerts that are created are also creating incidents in our statuspage as expected. I'm having issues using tags to map incidents...

• Question
• cloud
• opsgenie

How to connect Prefect URL to set real time alert in Opsgenie  

• Question
• cloud
• opsgenie