Opsgenie

Hi all Sorry if this is an already konwn issue, but we were unable to find an accurate solution/workaround for it and we need some help. Use case: Multiple Android devices on silent mode and an al...

• Question
• cloud
• opsgenie

Can anyone tell me how to have Opsgenie create Jira issues when you receive an incoming call from it? I'm unable to find any documentation on it    I have the incoming call integration se...

• Question
• opsgenie

How can I setup Opsgenie to get an email (or notification) for every alert and incident created. However, this is purely monitoring, NOT for being involved in the alert or incident. Essentially makin...

• Question
• cloud
• opsgenie

Hi, I'm writing some PowerShell for alerting purposes. I can create an alert. I can retrieve that alert using the alias, ID, and tiny ID, all working, so I know that my URLs are being encoded proper...

• Question
• opsgenie

I need the location from where can i download Installation Package.

• Question
• opsgenie

Summary When using any Opsgenie Integration that is separate from the Atlassian Integrations (Jira Software, Jira Service Management, etc.) you only have the ability to send updates to Opsgenie, no...

• Article
• integration
• opsgenie
• webhook

I've created numerous custom analytics reports and need to manage them i.e. edit the filtering, date selection, etc.   Where can I find the reports I've created to do this?

• Question
• cloud
• opsgenie

I would like to export a list of all teams registred in Opsgenie whit the services they own.  

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• opsgenie

I want to always create the slack channel when an incident is created. Is this a feature?

• Question
• cloud
• opsgenie

We are testing out Opsgenie with a CheckMK integration. In the integration documentation it states that there should be a Responder field that we can use to assign alerts to. Without assigning a...

• Question
• checklist
• cloud
• opsgenie

Hey I opened a test alert and test the escalation,  all on-calls installed the app and got the notification, but the notification sounds like a new message alert, even if I'm changing th...

• Question
• cloud
• opsgenie

When a new alert is created and I want another team's help, how can I trigger it with slack? so the current on-call of this team will also get a notification from Opsgenie to join and help this inci...

• Question
• cloud
• opsgenie

Hi Team, I am trying to create test alert in Opsgenie. I've filled all the required fields. When I click on create. It gives me an disable icon and nothing pops up later. Is it because of the subscr...

• Question
• opsgenie

We have SLA metrics we need to track for both Acknowledgement and Closing of OpsGenie alerts.  We are good at acknowledging the issue, but are lacking in closing in a timely manner.  We hav...

• Question
• cloud
• opsgenie

Why I don't see Salesforce Service Cloud options under Integration ?

• Question
• cloud
• opsgenie

How to export report with list of all alerts received in Opsgenie..

• Question
• cloud
• opsgenie

Hi Team, We have different teams that needs to access Opsgenie and each team has a different head count. So for a minimum of 100 enterprise account logins. Can we access them by purchasing 10 licens...

• Question
• opsgenie

I can deduplicate the alerts coming from jira to Opsgenie but unable to find alias field while integrating the azure service to Opsgenie.So how can I use the deduplication feature to the azure alerts.

• Question
• opsgenie

It does not appear to be possible to remove a service relationship in opsgenie once it has been created. If someone makes a mistake or a service is refactored in the future to not require a certain s...

• Question
• opsgenie

Hello, I am able to create an HTTP action within a MS Flow to return a list of teams that are on call for an upcoming weekend by using our opsgenie_api_key as well as our URL. However, I'm not sure...

• Question
• ms-flow
• opsgenie

• Question
• cloud
• opsgenie

The default tone which is played on critical alerting is too short - roughly less than a second.   I would like to change it to a sound where the volume is rising and playing for some seconds.

• Question
• cloud
• opsgenie

Whenever a P1 alert is triggered I want to create a new slack channel with the current on-call, open a Jira ticket with a link to the ticket and the status of the alert 

• Question
• cloud
• opsgenie

Is there a way to add an email to an escalation without having a user associated with it? I've seen similar questions for which the answer is "no" but they were from 2020/2021 and I wanted to make s...

• Question
• cloud
• opsgenie

I'll preface this by saying that I'm struggling to understand how PRTG is meant to be integrated into Opsgenie. I have PRTG notifications going to Opsgenie. I want to have Opsgenie escalation work a...

• Question
• opsgenie
• prtg
• tag