Opsgenie

I have this scenario I'm looking for assistance on. These particular email alerts I have integrated into OpsGenie get filtered based on the subject name and assigned an Alias for the deduplication ef...

• Question
• opsgenie

Hello, I have a bit of a complex question and was curious if anyone here might have some better insight on how to achieve this: My goal is that if am alert comes in at night, a user should not re...

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• opsgenie

In lieu of a Best Practice Wednesday post, I thought today I would provide some information around various enhancements announced at Summit 2019. It is after all a "Best Practice" to stay up-to-date ...

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• opsgenie

Sometimes, you might need to setup more than one from the same integration in order to specify alert creation depending on your filters defined under the integrations, and it might hard to check all ...

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• opsgenie

I have the exact same issue as can be found on the old read only forums here: https://community.opsgenie.com/t/alert-sounds-on-huawei-running-emui-8-0/1066/6   Is there anything that can be d...

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• opsgenie

Hello,   We use a routing rule to route alerts mo.-fr. 8:00-18:00 to escalation team1 Everything else get routed to on-duty schedule. At on-duty schedule we rotate weekly.   I hoped t...

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• opsgenie

Does OpsGenie have a way to monitor if a voip phone line is down? 

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• opsgenie
• voip

Hi there! Happy Summit week! We’re excited to announce our fresh, new look! Inspired by customer feedback and Atlassian’s brand aesthetic, the new Opsgenie user interface  is streamlined. You'll...

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• opsgenie

                        Join us for an overview of Opsgenie and to learn how our modern incident management solution improves how quickl...

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• opsgenie

Hello,  I want to know if is possible to disable Quiet Hours (configured under my profile in Opsgenie) when I am on on-call? Do I have to disable it manually? Thanks,

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• notification
• opsgenie

Please share me Document to know about Atlassian OpsGenie i want this to install and work on it .Please share me guide to know about this and setup thsi.

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• jira
• opsgenie

I am using the opsgenie app on my moto G5 plus running Android 8.1. All the notifications play at max volume even though my notification volume is pretty low. I found this post online (https://commun...

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• opsgenie
• android

Hay All   I am just getting started with opsgenie and i am trying, to get the watcher xpack in elastic to set the priority of the alert. But i cant see how to do it.   any advise&...

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• opsgenie
• watcher

It may seem intuitive to some, but a common mistake that folks make is giving too many users in their account Owner or Admin roles. These roles have the power to change many configurations in the acc...

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• opsgenie

We’re excited to invite you to this action-packed webinar where we will demonstrate how to integrate Opsgenie’s powerful alerting and on-call management tools with your entire Atlassian stack. Mar...

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• opsgenie

I have a request to have OpsGenie  trigger notification to on-call team members for ITASKS. I tired to Clone the Create Alert Business Rule and then change the Table to ITASK but of course it wo...

• Question
• opsgenie
• servicenow

Hi all I have configured logstash-opsgenie integration as per documentation at : https://docs.opsgenie.com/docs/logstash-integration after restarting logstash, I get the below  [...

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• logstash
• opsgenie

A common aspect of Opsgenie users don't immediately understand is how Routing Rules, Escalation Policies, and On-Call Schedules work together. When an alert goes to a team, the first thing it checks...

• Question
• opsgenie
• escalation
• route
• schedule

We’re excited to extend this special joint webinar invitation to you as we’re joined by Dynatrace to demonstrate how Atlassian’s portfolio and Dynatrace can work together to reduce MTTA and MTTR.&nbs...

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• dynatrace
• opsgenie

Hello everyone - we've recently begun deploying OpsGenie throughout our organization, and one feature that we're looking to implement is the ability to notify external users who are impacted by a par...

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• opsgenie

Getting the Most out of Atlassian + Opsgenie Together March 7, 2p.m. ET  Join us in this exclusive webinar where we will demonstrate how to integrate Opsgenie’s powerful alerting and on-ca...

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• opsgenie

Hey there! Another "Best Practices Wednesday" is upon us, I thought this would be a good time to show you a useful way to handle P4 Low and P5 Informational alerts off hours. The goal of alerting and...

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• opsgenie

I've got the JIRA OPS Integration setup within OPS Genie.  When an alert is acknowledged in OPS Genie, an incident gets updated in JIRA OPS.  I'd also like to automatically assign the JIRA ...

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• opsgenie

A common question we get is, how does alert deduplication work? Here’s a little insight:   Opsgenie de-duplicates alerts to reduce the number of alerts and prevent alert fatigue. Alerts are de...

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• opsgenie

Hi, We're evaluating opsgene.  Now we're sending grafana alerts directly to slack. Is there a way to send them tru opsgene but retain the snapshot that grafana generates in slack? Basically t...

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• grafana
• integration
• opsgenie
• slack