Hay All   I am just getting started with opsgenie and i am trying, to get the watcher xpack in elastic to set the priority of the alert. But i cant see how to do it.   any advise&...

• Question
• opsgenie
• watcher

It may seem intuitive to some, but a common mistake that folks make is giving too many users in their account Owner or Admin roles. These roles have the power to change many configurations in the acc...

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• opsgenie

We’re excited to invite you to this action-packed webinar where we will demonstrate how to integrate Opsgenie’s powerful alerting and on-call management tools with your entire Atlassian stack. Mar...

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• opsgenie

I have a request to have OpsGenie  trigger notification to on-call team members for ITASKS. I tired to Clone the Create Alert Business Rule and then change the Table to ITASK but of course it wo...

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• opsgenie
• servicenow

Hi all I have configured logstash-opsgenie integration as per documentation at : https://docs.opsgenie.com/docs/logstash-integration after restarting logstash, I get the below  [...

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• logstash
• opsgenie

A common aspect of Opsgenie users don't immediately understand is how Routing Rules, Escalation Policies, and On-Call Schedules work together. When an alert goes to a team, the first thing it checks...

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• opsgenie
• escalation
• route
• schedule

We’re excited to extend this special joint webinar invitation to you as we’re joined by Dynatrace to demonstrate how Atlassian’s portfolio and Dynatrace can work together to reduce MTTA and MTTR.&nbs...

• Article
• dynatrace
• opsgenie

Hello everyone - we've recently begun deploying OpsGenie throughout our organization, and one feature that we're looking to implement is the ability to notify external users who are impacted by a par...

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• opsgenie

Getting the Most out of Atlassian + Opsgenie Together March 7, 2p.m. ET  Join us in this exclusive webinar where we will demonstrate how to integrate Opsgenie’s powerful alerting and on-ca...

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• opsgenie

Hey there! Another "Best Practices Wednesday" is upon us, I thought this would be a good time to show you a useful way to handle P4 Low and P5 Informational alerts off hours. The goal of alerting and...

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• opsgenie

I've got the JIRA OPS Integration setup within OPS Genie.  When an alert is acknowledged in OPS Genie, an incident gets updated in JIRA OPS.  I'd also like to automatically assign the JIRA ...

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• opsgenie

A common question we get is, how does alert deduplication work? Here’s a little insight:   Opsgenie de-duplicates alerts to reduce the number of alerts and prevent alert fatigue. Alerts are de...

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• opsgenie

Hi, We're evaluating opsgene.  Now we're sending grafana alerts directly to slack. Is there a way to send them tru opsgene but retain the snapshot that grafana generates in slack? Basically t...

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• grafana
• integration
• opsgenie
• slack

We are trying to setup the integration so once an alert is acknowledged in OpsGenie by a Tech then Jira SD will assign that Tech to the service request.

• Question
• opsgenie
• cloud
• confluence
• confluence-cloud
• jira-service-desk

Hi there, I’m Samir a Technical Support Engineer for Opsgenie. Just wanted to take a minute to welcome you to our Community Collection and share a tip for “Best Practices Wednesday,” each Wednesday a...

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• opsgenie

Once you’ve signed up for a free trial, our setup wizard will guide you through the following steps: Creating your profile Setting up your team Integrating with your monitoring tools Integrating...

• Article
• opsgenie

What is Opsgenie? Opsgenie is a modern on-call and alert management solution for operating always-on services. It enables dev and ops teams to stay aware and in control of alerts and incidents. Opsg...

• Article
• opsgenie

Hello there, I’m Kate Clavet, a PMM on the Opsgenie team. I’m sure by now, you’ve heard all about the acquisition and are in the know that Opsgenie is part of the TEAM. We’re thrilled to be joining t...

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• opsgenie