Jira

Hello All We have a ticket, we move it to status "escalated" we have a field which would capture escalation date based on the move to this status we have a field which would capture escalation r...

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• cloud
• jira
• jira-cloud

Hi everyone,   I'm facing an issue with Jira Data center . I've installed it on my computer and I'm trying to link Confluence and Bitbucket to it. I've followed the documentation but on the st...

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• integration
• jira
• jira-server
• server

  Hi, Are there instructions to calculate the ICE score for Jira Cloud software users? I was looking at these guidelines, but this is for Data Center users only. https://confluence.atlassian....

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• cloud
• jira
• jira-cloud

i want to discus with support

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• jira-work-management

Hi all, I am an admin for a company managed project and am having an issue with quick filters within boards. Some dropdowns have the options to filter by priority, assignee, etc. but other projects ...

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• cloud
• jira
• jira-work-management
• jira-work-management-cloud

In my current workflow, there are two statuses, namely "on hold" and "re-open," which can be accessed from any other status. However, one cannot transition from these two statuses to any other status...

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• cloud
• jira
• jira-cloud

Customer was asking, that could he see all the tickets which are made from his company in jira service desk portal. This means all tickets where either custom -field is XYZ or Account is set to XYZ. ...

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• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud
• +1 more tag...

Currently, the original estimate does not include the estimation of sub-tasks. But the remaining estimate does include sub-task estimations, but it aggregates all sub-task estimations regardless of t...

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• automation
• data-center
• estimation
• jira
• jira-data-center

...We only have public name which shows EXTERNAL in it. Please help. Thanks in advance!

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• cloud
• jira
• jira-cloud

Hi,   we use 2 Confluence spaces that we've linked to our Jira project (a backoffice space and a user space) we'd like to know if it's possible, with the help of a Fragment, to customize the ...

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• confluence
• data-center
• jira
• jira-software-data-center
• scriptrunner

I'm currently exploring the capabilities of automation in Jira Cloud and am interested in configuring JQL limits for automation actions. Specifically, I want to adjust the maximum number of issues th...

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• jira
• jira-cloud
• jira-software
• jira-software-cloud

https://support.smartbear.com/zephyr-squad-server/docs/en/zephyr-squad-server-rest-api/zephyr-squad-api---how-to/add-steps-to-tests.html#UUID-b73c0a12-6689-50b0-29ba-334697f2f2c1 I've try to add/u...

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• cloud
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• jira-cloud

Asking this question again, as syntax provided in earlier answers are not working. I donot have access to Jira Automation (no admin access). I'm looking to bulk update  the comments by tagging t...

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• cloud
• jira
• jira-cloud

I have created JIRA automation that ensures that if Parent Issue Sprint value changes, then its linked issues Sprint Value is also changed  However, the trigger is not occurring for a Linked Is...

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• automation
• cloud
• jira
• jira-cloud
• linked-issue

I already read this post Solved: How to attach a file while creating Issue in JIRA ... (atlassian.com) about creating an issue and adding attachments in one go. The proposed solution here w...

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• cloud
• jira
• jira-cloud

Hello everyone, I'm new to JIRA and I have a question. How can I configure, or what do I need to configure, so that when closing a sprint, the remaining tasks are set to "Pending" status?

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• cloud
• jira
• jira-cloud

Hi Guys, Need your help in JQL query. I am trying to find out linked issues for a project ABC linked with "Story" issue type only.  We don't have any external plugin like Scriptrunner or J...

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• cloud
• jira
• jira-cloud
• jql

When I check how to map status and resolution in JIRA, the answer always shows that we need to add the post function in the JIRA transition workflow.    After I follow the instructions, I...

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• cloud
• jira
• jira-cloud

Hi, Good morning. I need to set out JIRA Project according to our office shift. I want to exclude non-working hours and weekends time. How we can set our JIRA Project according to our shift time. M...

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• cloud
• jira-cloud
• jira-work-management
• jira-work-management-cloud

What customization options are available in Jira Software to tailor the tool to specific project requirements and team workflows?

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• jira
• jira-software-unknown-hosting-type
• unknown-hosting-type

Within scrum board a particular column "In Testing" is not visible for the users, only board admin can see it.  Please help me to resolve this puzzle. Board column settings:

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• cloud
• jira
• jira-cloud

In Jira software, how to generate the report of number of issues at the particular status (Open and closed) from the dashboard in Excel format?

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• cloud
• jira
• jira-software-cloud

Hi, Is there any plugin that can create a mind map of all custom fields in a project to give insights on what all inter-dependencies lies between them? For example, any update on a custom field, ho...

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• cloud
• jira
• jira-cloud

When I am viewing my issues in List view in my team managed project, I am unable to search on custom text fields. Is it only possible to search under key words in the issues summary?

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• cloud
• jira
• jira-cloud
• workflow

Please add screenshots of how to navigate in order to enable progress bar monitor in project timeline view. Enable or disable progress monitor in the project timeline | Jira Software Cloud | Atlassi...

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