hello folks, which event gets called when the incomming Email Service creates the issue. can we detect that the created issue is created from which email service?
Hi all, I recently upgraded from JIRA 4.4 to 5.2 and now realized that the Issue Navigator does not show the JQL history anymore. In JIRA 4.4 I was able to see a list of recent JQL queries I used. ...
I'm trying to get New Relic to raise tickets from alerts in my OnDemand Jira, I can give New Relic the jira account details & it brings back the list of projects and issue types ok, but, If I c...
I'm currently evaluating Kerberos based SSO solutions for JIRA and found the following plug-in. https://marketplace.atlassian.com/plugins/fi.polarshift.confluence.lib.kerberosLib This one is for ...
Hi, My company has tasked me to generate some reports out of Jira. What i need is a report that tells me how many items were in a specific status each day. The issue that i have is that i need to...
Hi I am restoring a backup from jira on windows system into jira installed on linux. Per the documentation here https://confluence.atlassian.com/display/JIRA/Restoring+Data In point#4 The Ind...
As subject. Thanks
We use JIRA as our support ticketing system, and we consider first response as time of issue assignment, not first public comment. Is there a way to track how long an issue has spent in the unassig...
This is somewhat related to my last question but in order to make sure issues w/o resolutions dont get closed, is it possible to make it required? There doesnt seem to be a way to put a validator on ...
Want to use this in a new process we are setting up but need to be able to set some custom fields in the template. Was wondering if there is an ETA on this.
When Jira/Greenhopper was first installed, there were a significant number of issues that were being closed without a resolution attached to them. They offer us no historical value and mess up the re...
So I have jira installed and running on my server. I've added a sample issue. On my server, I can see the sample issue from within the issue navigator. I can attach files, add comments, etc. But whe...
We're looking at moving from JIRA 5.0 to 6.0, and we currently have an Introduction gadget on the inital login screen (Read: Where you enter your username and password). On our sandbox environment, a...
When I start progress on an issue, I am no longer being presented with the "stop progress" button in the display. Clicking the "in progress" button (a second time) adds an update to the case: ...
Successfully installed ScriptRunner 2.1.3 into Jira 5.2.2 and I have my managers using versionMatch in the JQL queries -- they were quite happy. I restarted Jira and then my managers started naggin...
Is JDK 1.7 not supported for JIRA 5.1.7? after upgrading to JDK 1.7.0.21 installed. the application could not be brought up, Is JIRA 5.2 the only way to go with JDK1.7? Thanks The log from ca...
I need to stop the use of a particular ticket type but have the old tickets remain viewable for referance. Is it possible to block creation for one type of ticket in a project?
Will the 'Zephyr for Jira' add-on be available within OnDemand ?
Our "programs" typically are comprised of multiple components - say a web application and a services application. These apps have different versions and different release cycles. From the business vi...
Could someone please explain how I set story point values for story type issues?
We created a link on our intranet site to this screen: http://jira.veic.org/secure/CreateIssue.jspa?pid=11102 When a user goes to log in to JIRA from this link, the following screen is displayed:...
Is there a way to add a post function in a workflow for closed tickets to be reopened when a Sub-Task has been created for a parent ticket?
Looking to configure our JIRA isntance to always show absolute dates (e.g. 5/22/2013) instead of Relative dates (e.g. Wednseday) when viewing issues. I have referenced these two pages but I do ...
Moving Jira from the planning project to the scrum project, in some cases, the reporter is being changed to instead of retaining the original reporter. This is causing problems with other Jira users ...
I have one user who is trying to edit work logs from the tempo user timesheet screen. Usually, she can click a previously entered entry to bring up the issue, and the click 'Log Work' to submit a new...
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