We are trying to use our JIRA OnDemand instance with a single project for customer support. In general, its working OK, but we have customers where they want to be able to see each others issues. ...
I'm using OnDemand JIRA + Greenhopper. I've set up a custom workflow for issues that represent feature requests and a separate workflow for each sub-task type (coding/testing/etc) that automaticall...
I would like to only allow certain folks (not types of folks) to move issues up or down in the backlog. How do I only allow specific folks do this? As a follow-up question - I would like them to pr...
i was able to install the 'script runner' plug in in QA environment but i see the above mentioned error in production while trying to enable the plugin, any clues? i am using JIRA5.2.10 version in...
I got this error when try to upload the zip file downloaded: Could not find a handler capable of installing the add-on at Bugzilla-Default.zip. Check that the file is a valid add-on. If I try t...
The script empties Assignee if another field changes, in this case the custom field Location <script type="text/javascript"> jQuery(document).ready(function() { var location_fl...
With less than a week with JIRA OnDemand and wanting to achieve the level of efficiency and productivity like many others, the question is how does one get the best from JIRA. About Us: + Small c...
We have a project with a single issue type. When a user is creating an issue and selects that project, we want the issue type select field to not display. How can this be accomplished?
Our hosted instance of JIRA seems to be properly integrated with our hosted instance of ZenDesk. When I try to share tickets, I can only share tickets from Zendesk to JIRA projects that are in the Ka...
I have a customfield with 2 contexts. When creating an issue in the popup window, if I change the project, the default value for the customfield that correspond to that project according to the con...
Which versions of JAVA are supported for JIRA stand-alone in Linux? Developing plugins and would like to take advantage of 1.7.x.... will JIRA be compatible with this version if I upgrade to it on ...
I've created a custom field (WireframeID), and I'd like for it to be optional on a Task issue type that's using the default screen, but required on a custom screen that I've created (Test Scenario). ...
I have the following situation: Custom field of type cascading select, where one list is a component and the other a versions that applies to the component. I would like to select multiple compon...
I need to chnage the resolution values in the project overview screen to reflect a variety of resolutions. How is this accomplished on Jira On-demand?
I have a custom field of type Text (unlimited multiline). I placed this field in a tab. When I edit the issue, below the field there is a comment box. When creating the issue that box is not shown....
Is there a way to show the full list - or atleast expand it when the user mousesover the last option? We have more than 15 components and some of them never get selected because users don't know they...
I'm a new JIRA admin, starting off by migrating our somewhat neglected JIRA 4.3 installation to 6.0. I've installed JIRA 6 (6.04) on a fresh host, imported a backup of our database, and had our user...
have been using https://confluence.atlassian.com/display/JIRA/Jelly+Escalation for a while now with great results <jira:Login username="admin" password=""> <log:info>...
I'm a PHP developer, but have inherited our Jira maintenance thanks to the admin leaving the company. I'm VERY new at this, so please bear with me. I wasn't able to find anything in the documentation...
Hello. I'm struggling with a weird problem with SIL custom field. What I'm trying to do is to copy links from parent right away on creation of subtask. However the tricky part is I want to copy o...
Hi All I have been using a couple of iGoogle gadgets on my dashboards and they seem to have ceased working. (e,g, prefs can't be edited) I have uninstalled and re-installed the gadget but they stil...
After upgrading a working 32-bit 5.2 system to 32-bit 6.0.6 Jira will no longer start and is complaining about plugins not having been started. Screenshot attached and example from log file below: ...
Is it possible for a system administrator to add custom fields, such as a "work type" dropdown field to the log work screen in JIRA 4.3? Would like to be able to do queries on the type of work perfo...
I am new to Jelly. I am getting an error in my script: Could not run script. Extra Information: [hide] Error: <JiraJelly xmlns:jira="jelly:com.atlassian.jira.jelly.enterprise.JiraTagLib">...
We recently upgraded from JIRA 5.X to JIRA 6.0.6, and are currently running Greenhopper 6.2.5.1. After this upgrade, whenever someone creates a new ticket, it is automatically sent to the top of t...
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