Jira

Sometimes with browser issues or time outs, a user has been typing a lot of data when his browser crashes when trying to save. Is there a auto recover feature or auto save feature to prevent loss of ...

• Question
• jira
• draft

Today I was trying to query some customer issues in JIRA using a text custom field “SF_case” field and noticed an inconsistency. Running the following query returned nothing but saying “No matc...

• Question
• jql

I have set two of the users in our instance to Watch All in the project roles. However, in the individual issues, they are not showing up as watchers in the list. Is this separate from one another?...

• Question
• cloud
• jira
• jira-cloud

can we downgrade JIRA licence from 100 users to 50 users?

• Question
• downgrade

I have a couple Sprints open in my Scrum board. Each week when I close out a Sprint, open tickets in the Sprint will move to another Sprint week. Is there a way I can have the tickets automatically m...

• Question
• jira-software

Why does JIRA take so long to receive incoming emails that create tickets in our account? On average, JIRA receives the emails 30 to 40 mins after they are sent, where the actual mail account inbox r...

• Question
• cloud
• jira
• jira-cloud

We're trying to include clients in our JIRA workflow. Currently, the way it typically happens is that a client reports an issue (a task to be done), then our manager translates it into a number of su...

• Question
• cloud
• issue-security
• jira
• jira-cloud
• time-tracking
• +1 more tag...

Trying to deactivate a user. Documentation @ https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Deactivatingauser says that I should be able to see the "active " check box ...

• Question
• cloud
• jira
• jira-cloud

Hi there, I am working on building a customer support system for our application that will kick off a ticket being created in JIRA with fields mapped from that form to the ticket itself. Essentiall...

• Question
• cloud
• jira
• jira-cloud

We have a couple of projects that live in the same Stash/Git repository. We are commenting the Jira bug numbers on the Git commits, and so when Bamboo builds, it indicates that the build includes f...

• Question
• bamboo
• bitbucket
• bitbucket-server
• jira

Weird issue we are experiencing. Some of our users cannot see the avatars/profile pics of the other users while in GreenHopper, when either on Plan or Work tabs. They can see their own profile pic ju...

• Question
• jira
• jira-administration

We have over 40 plugins in JIRA and it was becoming pain to install them frequently on test enviornments, so I tried to copy all the 40 jars from production environment to test environment under $JIR...

• Question
• app
• automation
• jira

I want to create a dropdown list that will be populated based on a file.

• Question
• cloud
• jira
• jira-cloud

Since you can't use Jelly on Jira OnDemand, how would I go about creating an auto-close function for tickets over a certain age when they have been resolved?

• Question
• cloud
• jira
• jira-cloud

Hi, I imported issues from a csv file and a few users got accidently created. I tried to delete them all, but one got stuck with this message: The user someVeryLongName does not exist please...

• Question
• jira
• jira-administration

I got this error when I try to upload the plugin to my new 6.1.1 (upgraded from 5.2) evaluation version. Could not find a handler capable of installing the add-on at jira-greenhopper-plugin-6.3.3.j...

• Question
• jira-software

How do I remove someone as the reporter of an issue to allow deletion of that user? I have them marked as inactive but it seems crucible does not take into account the inactive status of the user an...

• Question
• jira

Hi there We use the Checklist plug in extensively in my company. What would happen to the data we have stored in the checklist fields if the plug in were to fail?

• Question
• addon-com.okapya.jira.checklist
• checklist
• jira

Hi I have just installed Jira (6.1) and i'm now trying to add Zephyr but i'm unable to do so. As it's saying zephyr is not compatible with Jira 6.1. Do you know when Zephyr compatible ?

• Question
• jira

I'm trying out the 'parallel sprints' option in Jira Agile. This is a great feature. I'm able to toggle between 'work' modes for two different sprints. Can you please do the same for the 'report' ...

• Question
• cloud
• jira-software
• jira-software-cloud

To start with , what is the license cost of 10 users for 12 months?

• Question
• atlassian-support
• cost
• licence

A lot of the stories in our backlog (OnDemand) are pre-assigned to individuals, but not all of them. During our sprint planning meetings, I (acting as the scrum master/facilitator) often need to move...

• Question
• assign
• board
• task
• workflow

Hello, I updated the JIRA Agile plugin to 6.3.3. After update, the plugin automatically disabled itself. When I try to enable the plugin, I received a message "The call to the JIRA server did not ...

• Question
• jira-administration
• jira-software

Perhaps I'm not using the tools correctly; however, here's what I'm trying to accomplish. 1. I have a project that has 10 issues 2. I need a board to do issues 1-5 and launch into a sprint: "spri...

• Question
• cloud
• jira
• jira-cloud

We encountered the folowing problem in our JIRA installation, the inability to subscribe another user to a saved filter. We are using Crowd as backend, which is connected to AD/LDAP and we do have ...

• Question
• jira
• jira-administration