Jira

I have an incoming mail handler configured in JIRA that creates JIRA issues for mails received by the mailbox. Sometimes we get tickets created with reporter as external user but at the end of descr...

• Question
• cloud
• jira
• jira-cloud
• mail-handler

Is it possible to change the colours used on the Kanban project cumulative flow diagram?  The defaults are rather hard on the eye! cfd-example.png There is a support ticket that seems to indic...

• Question
• jira
• jira-administration
• jira-software

Hi all, in order to verify if an upgrage to the last JIRA version is worth enough, my question is about the migration from version 3.13.5 Enterprise Edition (MySQL DB): how many steps? Do you provid...

• Question
• jira
• jira-administration

Hi, I had a problem with application link between JIRA 5.2.11 and Confluence 5.4.4. Consequently, I tried to recreate app links but in the last step of application link, the error message appears: ...

• Question
• application-link
• jira
• jira-administration

• Question
• app
• hipchat
• jira

Hello, We have migrated from JIRA 4.3 to 6.2 and we are lost some custom fields values during this process. For example, project name ABC, field name - Severity, values - from 0 to 5. After migrat...

• Question
• custom-field
• database
• jira
• jira-administration

hello, Getting used to the new "answers" interface and I'm surprised that there are so little filter options. Things that I think should be really here are: able to filter out sofware version. (I'...

• Question
• community

We have a single machine - single IP running multiple instances (JIRA / Confluence ...) https://jira.domain1com https://wiki.domain1.com https://jira.domain2.com We have SSL enabled on all inst...

• Question
• confluence-administration
• jira
• jira-administration
• ssl

I tried nFeed in a local hosted JIRA instance, everything is fine. Is nFeed available in JIRA Cloud? I searched "nFeed" in the OnDemand Add-on marketplace, but no result was found.

• Question
• cloud
• elements-connect
• jira
• jira-cloud

Hi all -  Bit of a weird one that came up today - our helpdesk was using a script in an old comment on a closed issue from about 2 years ago.  I've since discovered that the script is now ...

• Question
• jira
• jira-administration

Hi ,  Ive this strange issue , a fresh installation of JIRA and am trying to add new Issue Types  When i Click Add , its flicking and nothing happen , not issue added its like f...

• Question
• jira
• jira-administration

Hi, I have a user of a person who is not working in the company any more. I want to remove it from JIRA so he/she will not have access and that I'll stop pay for them because they are not using the...

• Question
• cloud
• jira
• jira-cloud
• user

I want to renew my Atlassian OnDemand  account , but i can't...  When i updated my payment details and entered my card information , it writes that  "Order is queued for processing" ...

• Question
• cloud
• jira
• jira-cloud

Does the Jira OnDemand have the opportunity to create a log work postfunction? Such as workflow toolbox plugin (unsupported on cloud). We really need to create automatically log work when issue sta...

• Question
• cloud
• jira
• jira-cloud

Hi, We would like to have help icon for some custom fields. When I define the below code for 2 custom fields, I am seeing help icons for the 2 custom fields but when I click on help icons, it alway...

• Question
• icon
• jira

I'm using JIRA 6.2.7 and JIRA Agile 6.3.13.1 I'm a new (to the company) JIRA administrator. I have jira-administrator and jira-system-administrator permissions. In the past, someone upgraded JIRA Ag...

• Question
• jira-administration
• jira-software

We just added JIRA Suite Utilities to our JIRA 6.3.4 instance. It created a new Activity tab called "Transitions". But, for some of our older JIRA issues, the tab displays a message: Error renderin...

• Question
• jira-suite-utilities

Is ISSUE the only workflow type available or is it possible to create workflows outside of Issues? I am looking to add customized workflows, builds/releases/installations. They are logical workflows,...

• Question
• jira
• jira-administration

We use two custom "DYNAMIC_DROP_DOWN" Worklog Attributes (docs, docs). As per the docs, we call a JSONP URL to get the values. Configurated URL: https://tool.example.com/accounts/{Account}/types.js...

• Question
• jira
• tempo-timesheets

I recently upgraded JIRA to 6.3.5 and now my custom field values aren't copied after creating a new issue with the "Create another" checkbox checked. The second issue does not populate the custom fie...

• Question
• custom-field
• jira
• jira-administration

• Question
• jira

I want to have two boards that have access to not just one but ALL my projects, is this possible?

• Question
• jira
• jira-administration
• jira-software

Hi We want to connect a 3rd party tool to JIRA by creating a plugin in-house. we tried connecting it using REST API but the performance is quite slow. I want to know if it is advisable to allow rea...

• Question
• jira
• jira-administration

I have created a custom field (my_customfield) based on "Version Picker (single version)" and have noticed that the default value is "Unknown". However while running the query: my_customfield = Unkn...

• Question
• community
• jira

HI-   My fellow System Administrators and I have our Agile Board, entitled "System Administration" (still with me?  ) A development group assigned me some tickets from their Sprint last...

• Question
• jira
• jira-administration