Jira

Hello everyone I had defined a custom mail handler in my OnDemand instance. Somehow I had managed to make it so my project would use that handler, and not the default one. However there was an upgra...

• Question
• cloud
• jira
• jira-cloud

Hello. I'm having problems with the Time Spent field, when I'm closing an issue and use the work log field to put the time I expended in it, it doesn't matter if I select one of the options below fo...

• Question
• cloud
• jira-software
• jira-software-cloud

It comes under the Client(s) list on the y-axis.  The numbers are not highlighted so I can't click on them.

• Question
• jira

Hi, How can i retrieve the date format in my connect plugin? I am currently using the below which returns me 403- Forbidden Error. I am not seeing this API in the Connect JIRA Rest Scope. AC.u...

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• cloud
• jira
• jira-cloud

How can I prevent this?

• Question
• jira
• jira-administration

Work Flow status icons in JIRA 6.1.7 are not relevant.Is there a way to change the  status icons?

• Question
• jira
• jira-administration

We have a setup where we have features, and a feature could contain 1 or more user stories. The user stories are linked to features. I want to find out which user stories do not have a feature linked...

• Question
• cloud
• jira
• jira-cloud

We are starting the rollout of JIRA across multiple sites and are struggling a little to allow the creation of projects for each team.  Ideally we would like to allow people to create proj...

• Question
• jira

Hi, I've performed an upgrade from JIRA 6.0.8 to JIRA 6.2.7 in our test enviroment. Once the upgrade finished I signed in with our admin account (JIRA Interna Directory). Here I notice that I'v...

• Question
• jira
• jira-administration

How can I pull a report a list of released versions across all projects broken down by project this year?

• Question
• jira

according to manual: https://confluence.atlassian.com/display/JIRA/Connecting+to+an+LDAP+Directory?continue=https%3A%2F%2Fconfluence.atlassian.com%2Fdisplay%2FJIRA%2FConnecting%2Bto%2Ban%2BLDAP%2BDi...

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• cloud
• jira
• jira-cloud

When I select a bug on a JIRA Agile board, an exception is thrown indicating an attachment issue.  I delected a .docx attachment from the issue and all is well.  Why are docx attachmen...

• Question
• cloud
• jira-software
• jira-software-cloud

I have to add 3 Tabs on the issue creation screen which will have one date & list filed common for all of them. Is it possible to create only one date field & list and configure it for ...

• Question
• jira

• Question
• jira
• jira-administration

Hi All Editing the project key on JIRA can be done. But can it be done by the project admins or is it something only JIRA administrators can do. There is no mention on the permissions needed t...

• Question
• jira
• jira-administration

If I would like to remove all the items except online help from top navigation icon of JIRA from right hand side, how can we proceed to perform this specific task?

• Question
• jira

I built a workflow where the user can either mark is work completed (status) and thus the resolution should be Fixed and another step where the work is canceled/closed (status) and thus the resolutio...

• Question
• jira
• jira-administration

Hi Guys. I managed to set up a nginx proxy pass from 80 to 8080, but the problem is i want to be accesible the customer portal under helpdesk.domain.com instead helpdesk.domain.com/servicedesk/custo...

• Question
• jira
• jira-administration

I have found the Artezio Burndown Chart very useful in the past but am now using JIRA 6.3.9. In the "Manage Addons" section of JIRA config it is marked as Incompatible. According to the fo...

• Question
• addon-com.artezio.artjiraboard.jira-burndown
• jira
• jira-administration

Hello, I am currently testing JIRA 6.3.9 to see if it could run in our environment. More precisely, I am trying to determine which MS SQL will be required: moving to a SQL2014 (with the DB at a lowe...

• Question
• jira
• jira-administration

There are few bugs in our current JIRA application which is under evaluation and are fixed in latest version so wanted to evaluate them and will proceed to buy licence for go-live.   So, are w...

• Question
• jira

I have a 6.2.6 version of JIRA and I need to import records from Mantis. The guide tells that "version 4.2 or later of the JIRA Importers plugin is compatible with Mantis versions 1.1.8 to 1....

• Question
• jira

I would like to add a mail server for incoming mail for each project - project1@ondemand.atlassian.net. What do I have to use as host name? What is the password? Currently I only have jira@ondemand...

• Question
• cloud
• jira
• jira-cloud

This error comes up a few times a day, resulting in the whole JIRA being very slow during occurance. Is the error message misleading? If not: where can I find this directory to put the wait.gif into?

• Question
• jira
• jira-administration

I migrated  JIRA to another platform and the System -> System  Info    com.atlassian.gadgets.directory.SubscribedGadgetFeedStore is still set to the old URL. How can i c...

• Question
• jira
• jira-administration