Jira

When we close a sprint the issues which were not finished are moved back to backlog. Then we put the issue in the next sprint when its not finished and moved back to backlog and then to the next spri...

• Question
• cloud
• jira
• jira-cloud

I need a solution because when a try to send an email, JIRA say me :  An error has occurred with sending the test email: com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedExcep...

• Question
• jira
• jira-administration

SEN-3355779 Hi Team, We have two instances of JIRA on different machines. We want to migrate one single project of JIRA from one instance to another without overwrites all the existi...

• Question

Hi There I have a problem with the Add-Ons access on Jira. I can access the rest of the administration back-end without problem, but when I click on Add-Ons I get this screen. I complete my password...

• Question
• jira
• jira-administration

When I wanted to delete some users with special characters , there are some errors info showed:"The user does not exist please select a user from the User Browser", please help to solve the issue.

• Question
• jira
• jira-administration

we have 25 subtask under one parent issues.All sub-task associated with single workflow.All this sub-task automatically created through the post-function.But user notify groups are different for each...

• Question
• jira
• jira-administration

We are using Service Desk to plan changes in advance. In this context, people will raise tickets using Service Desk, and later on will 'Submit' the change indicating it's ready to go. Can we expose...

• Question
• jira
• jira-administration

Hi there, I would like to run a JQL query showing items created/updated within the past working week, essentially Mon-Sun (when running the query during the following week). Eg. running the query tod...

• Question
• jira-software

Can Zephyr help in? 1. Currently issues  can be closed even if there are pending test cycles or test case executions – Hence test cases & stories should have some sort of coupling.Is it pos...

• Question
• jira
• zephyr

Hi, I have written query which gives me all tasks & bugs which have components, which i have retrieving  using components which that particular task or bug have. Now i have a requirement to ...

• Question
• jira

I have an external user that is in the proper security level to see a ticket assigned to them. They also have the following permissions for the project: Browse Project Assignable User Assign Issu...

• Question
• cloud
• jira
• jira-cloud

I have just migrated a JIRA instance from standalone server to a new JIRA Cloud acocunt, using WebDAV. All went well except that I don't see how to import my attachments. I have copied the attachmen...

• Question
• cloud
• jira
• jira-cloud

I have a bunch of issues cloned onto another project and I want changes made/work done/etc on the original tickets to be reflected in the cloned/linked tickets as well.  

• Question
• jira
• jira-administration

I saw no documentation stating version compatibility. It would have been nice to know before installing.

• Question
• jira
• jira-administration

We are using a "connector" to move tickets from SalesForce into JIRA for escalation. I would like to use Service Desk for the SLA configuration/reporting. So no actual tickets will be submitted via t...

• Question
• jira
• jira-administration
• jira-service-desk
• sla

hi, i originally started out with a few items as epics that i now want to make just tasks to make things more simple in a small project.  how do i do that?

• Question
• jira

We are partnering with a company and we want to use JIRA. Can we isolate what they can see without creating a separate instance of JIRA? Or is that necessary? We do not want our other projects to be ...

• Question
• jira
• jira-administration

Hi! I defined a mail handler to create a new issue or add a comment to an existing issue. This feature is working so far except a small, but annoying bug: Every time the mail handler processes...

• Question
• jira
• jira-administration

We want to add or remove watchers automatically during a workflow transition, per person or all persons belonging to a group. Any ideas how to do that? JIRA version is up to date.   Thx Simo...

• Question
• jira
• jira-administration

We have a workflow where we use a screen to change the assignee before a specific step. We want only assignees from a specific usergroup to be valid, otherwise JIRA should throw a message. We t...

• Question
• jira
• jira-administration

...uture Why is this true?  Based on team velocity, why can't I see a predicted delivery date the second I have story points against a version?  And on the other point, why can't I see a p...

• Question
• jira
• jira-cloud
• report

Received an internal error with the Project Burnup Chart plugin by cPrime Labs. Unable to change any of the fields to make the error go away. We are using JIRA 6.2.7. BurnupError.PNG Doesn't ma...

• Question
• burnup
• jira

can you create project roles for a specific project? for example, if i want to create a IT project I want it to have only IT related roles(helpdesk , SA or DBA) in this project only can that be done?...

• Question
• jira
• jira-administration

Hi Expert, How can I export single project from JIRA. Is there any way to export this?   Thanks Mohin 

• Question
• jira

Hi , I use behaviours for my client side validation and I noticed recently that I am unable to specify the issue type for the mapping. I used to be able to do this because my old behaviours are stil...

• Question
• behaviours
• jira
• jira-administration