Hi, In our JIRA system(We are using JIRA 6.2.5.), it is has been observed that there are multiple instances where in 2 tickets with the same ticket-ID(key) have been created. The screen shot...
I've setup OpenLDAP and connected with JIRA and confluence. LDAP Users are reflected in both. But I'm not able to login via LDAP user in JIRA or conlfuence and getting below error while performing te...
My problem is that the user i need to allow to resolve, stop or close an issue is not the one who created. The permission helper show me the user can do it, but I don't know how to do it.
If I have a version field (e.g affectedVersion), which can store multiple values, and I want to find all issues where there is a specific combination of values (not just issues that contain any of th...
Hello, I need to extract all the information (sender, reciever, date, ecc...) about the emails sent with the Email this Issue plugin. Where I can find this information? Are there stored on the JIRA ...
I need to link a Service Desk to a specific page of a Confluence Space and not to let the other pages of the space visible. Is it Possible and how? Best Regards
I'm trying to import some custom issues from the DB1 to DB2 but I get duplicates because in DB1 I don't have the keys give to my issues in DB2, so I want that my Summary field to be unique for all my...
I need to move a single project from a hosted JIRA to cloud JIRA. The recommended procedure is to: Export the entire hosted JIRA as XML Export the hosted JIRA data directory (...
Hi, we have both, JIRA and confluence on one linux-server and i have to secure it a bit against external access. My attempt doing this with htaccess and user/password credentials fails because...
I have added two separate help text for same field under field configurations of two projects but on click of create issue it works on default load but when I change the project and issue type the he...
I am using Oncloud JIRA Agile module and we write our user stories per our customers' requirement. I want to be able write a use cases per story and have a online RTM in JIRA that can be monitor...
Hi there Good day, I am currently using JIRA 3.0.x and now I am going to migrate to another server due to which I have few questions, first of all I wanted to ask that what version of JIRA should I ...
We have multiple stakeholders that each create issues within their own dedicated projects but all issues ultimately funnel through one development team. That said, we have sprints that are comp...
I'm looking to insert meta-data/ into issues that are not seen in the JIRA UI. Basically, via rest, set a simple key:value item in certain issues. Users would never see the data (field), it wou...
We are setting up an HR Staffing project for staff onboarding/terminations. Security settings will be pretty tight, but that piece I'm comfortable setting up. In our organization, we have FTE staff,...
I'm running JIRA 6.2 I know I have my field configuration, field configuration schemes, screens, and screen schemes set up correctly because if I change the description for any of my custom fie...
While logging work on Tempo timesheet, we are getting this error. org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:ChangeGroup][issue,41393][author,sidharath.roy...
Hi, Due to a merger, I am migrating from a cloud Jira to a local Jira. The issue is that these are two different configurations: The cloud instance has some 5 projects which are to be reorgani...
I'm a new user working on configuring JIRA for use within our internal IT team. I am having some challenges figuring out if I should be using mutliple issue types, or a main issue type with sub task...
Hello, I noticed a version history update , and it seems like this should apply to JIRA cloud instances. Is this not the case? Our company has a cloud instance, and the plugin doesn't appe...
Hello, I have created a custom field I'm calling "triaged". It is a checkbox option with only one selection, "yes". I have created a quick filter on my Kanban board stating triaged=null. However, wh...
Sprint stories are longer available once the SPRINT is closed, I understand that a report can be created, however if details can be available in one location its far more convenient. The closed SPRIN...
I dont see any story points for backlogs similar to Sprints on the Agile dashboard. I also dont see total story points for every EPIC as well as the Grand total for the Dashboard.
When I create a new issue, our 'Main' tab page is a long form (has lots of elements which make the page long). In Chrome the bottom of the form where the update and cancel buttons should show, they a...
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