By default, issue navigator executes "All Issues" search. Is there anyway we can set the Issue Navigator default to "My Open Issues" filter rather than "All Issues" filter?
I figured out how to export workflows but how do I export schemes and/or entire projects. I have about 10 projects on a production server I need to recreate on a new development server. Wh...
I am used to managing everything by Project which was a hard boundary for teams. It seems like this should be possible via the corresponding project releases. Can a team be assigned to an...
I'm using JIRA service desk, cloud. I notice a few small automation features, but nothing that would allow me to automatically close issues based on data like time spent, issue type, etc. Is t...
When i enter to a project by default its filtering the issues by open Issues and is blank, there is any way to make by default it to show All issues?
We have created a Software as a service application that our customers use. We have a JIRA service desk and want to make it a option within a drop down in our application, but don't want them to have...
I am trying to pull only certain worklogs for a certain issue based on the date the worklog was created. I am using the PDF View Plugin to create a report and I need to get an issue's worklogs. Belo...
In Jira Service Desk is there a way to change "customer" and "agent" titles/users to something more applicable for me?
Hi all, I am trying to turn off autowatch for an automated ID to help alleviate some of the mass emails from JIRA, as described here: https://confluence.atlassian.com/pages/viewpage.action?page...
This question is in reference to Atlassian Documentation: Getting started with JIRA Software I created sprint "Sprint 1 - 20151116" and I need to delete it. Please provide steps to delete it. ...
I get an issue: Xray Custom Fields Not Configured This section cannot be displayed because some required custom fields are not configured. Please make sure this project is using an "Issue ...
I would like the priority of a sub-task to display in the one-line summary that appears on the parent issue screen. I've seen earlier questions which suggest that you can edit this by going to ...
Hi there! JIRA have the wonderful custom fields and I plan on allowing tickets to be made which the option of allocating the documentation page of the project in Confluence. So basically I want a ...
Hi team, I have created new project, assigned Screen, issue type scheme, issue type screen scheme, field configuration scheme everything to it, but once I am trying to create issue in that project, ...
I used Comment : For Customer to re-start an SLA. The goal is that whenever the Service Desk Team makes a comment for the customer, the SLA should reset. Right now, it is not working. Is there any wa...
Hello, I have a custom issue type and trying to change the permissions to determine who can create JIRA Issues under that Issue type. Is it possible? How can I determine the security/permissi...
Using on demand, users are not able to access JIRA Installation Directory directly. How do we add the icons for a custom Priority icon as discussed in https://confluence.atlassian.com/displ...
Hi I'm new to this, but how can I remove/ hide Epics, user stories or tasks that arent needed? Also how could i indicate that a task relates to a number of user stories/Epics? Sorry Im...
This question is in reference to Atlassian Documentation: JIRA applications overview Ask your question here...
hi, When editing a workflow and Adding a transition, there are several picklists like 'From status', 'To status' and 'Screen'. When collapsing the Screen picklist only a part of the screen names are...
From answer at: https://answers.atlassian.com/questions/77601 I know, that it's possible to remove prefix globally. However, how can I remove prefix only for specific project(s)? We've got m...
Requirement We have configured JIRA to local LDAP server and password reset has to be done using local LDAP server page only. Now if i use JIRA Can't access your account? link this will tak...
If we want to create an issue the cascading list in the field "project" is too short. We have similar project names and sometimes we could not distinguish the projects in that list: cascadinglist.jp...
On my scrum board, when I click on a story in the backlog it opens the detail pane. However the epic 'link' on this view is not a 'hyperlink' which means that I still have to open the story tic...
Currently we only work with story points for stories. And what we did in the past was re-estimate these stories (daily) in a sprint so we could see the impact on the burndown directly. If we did not ...
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