Jira

We recently changed our company name and modified both the email and username of all of our JIRA users. After the change, the "Reporter" field of our cloned tickets do not link to the user - where i...

• Question
• jira
• bob-swift
• clone

Hi, I installed the add-ons of Tempo Timesheet the day before yesterday. It is a free usage for 30 days. But I can not open the website of our JIRA. There is below message. would you please help me o...

• Question
• jira
• jira-administration
• jira-core

I have created some issue matrix fields for testing in Subtask and Custom JQL mode. After removing them from the screen we can always see them in the issue view. How can I remove them? JIRA v6.3.8 ...

• Question
• addon-com.botronsoft.jira.issuematrix
• jira

We have one JIRA software project and 3 JIRA service desk projects.  Is it possible to show both the software and service desk projects on a single page like the help center portal?

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I have a problem while using the auto transition listener with a user picker custom field. The action itself is totally working fine as I used the same configuration just by deleting the value of "O...

• Question
• addon-com.atlassian.jira.toolkit
• auto-transition
• jira
• jira-administration
• jira-core

I've scoured the JIRA folders under the folder 'atlassian-jira' for any files that may contain the property key 'perm.violation.desc' and have found one './issuelinks/macros.vm' but it doesn't affect...

• Question
• jira
• jira-core

Hi, I know I can use Crowd to provide SSO to Jira, Confluence, Stash, and Bamboo. Can I do the same thing when authenticating agasint Jira's user directory instead of Crowd?

• Question
• crowd
• jira
• jira-administration
• jira-core

Hi all, I need change the renderer of a field to wiki style renderer but there are 2 projects associated with it. i need it to be configured for only 1 project. How can I do this?

• Question
• jira
• jira-administration
• jira-core

Is there a default way to track customer portal usage statistics? Such as basic how many users have submitted tickets through the customer portal?

• Question
• jira-administration

Post function should update a custom field(labels field) say field ABC with value "a1b1c1" to all the newly created issues that have the custom field “XYZ” set to one of the following values: ("a1b1...

• Question
• jira
• jira-administration
• post-function
• scriptrunner
• workflow

Hi all, I have a 2000 users licence JIRA 6. I want to upgrade to more users (maybe 3000) Is it possible, or have I to upgrade to JIRA 7 too? Thanks.  

• Question
• jira
• jira-core

Hi all. We have JIRA service desk on 'cloud' and I have set Nginx reverse proxy along with URI rewrite, the point is to have mycompanyname.atlassian.net rewriten to our company domain. I've ma...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi we have JIRA 6.1.9 server and would like to upgrade to 6.4.6 -- can we upgrade directly frm 6.1.9 to 6.4.6 and -- do we need new license for the same? Thank you Ram

• Question
• jira
• jira-core

I am frequently experiencing the Control Chart and the Cumulative Flow Diagram not loading - it just presents a blank page. Is this a known issue (not found anything on the forum) Seems to be Chrome...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I've been trying to create a new issue linked to a parent issue by generating an HTML link, based on the guide here: https://confluence.atlassian.com/display/JIRAKB/Creating+Issues+via+direct+HT...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, Is it possible to add a screenshot field like the attachment field? I know Attachent is not really a field like the others but could we have a field letting to attach screenshot directly? thank...

• Question
• jira
• jira-service-desk

Hello, I have a problem with deleting customers from a multi user group picker custom field. I've configured two custom fields containing different users based on groups within JIRA. I can select 1...

• Question
• addon-ru.mail.jira.plugins.userpickers
• jira
• jira-core

Hi, admin roles on a project is no longer possible in the "roles" section when admin a project! Is that correct or do i have somekind of bug in my system? I can delete roles and groups, but i cannot ...

• Question
• jira
• jira-administration

...ossibilities, both messing up order of elements in original array thus not fitting my needs: sort array, loop check 0th element for isNull() and remove it with deleteElementAt if true convert to s...

• Question
• addon-com.keplerrominfo.jira.plugins.jjupin
• jira
• jira-administration
• jira-core
• power-scripts

Hi, Is it possible to export report like temporal, issues... to csv or Excel format directly ? Or we need to activate any add-on ?   Thx,  

• Question
• jira
• jira-software

We are currently working with sprints of 3 weeks. But sometimes a release to the project is ready after the first week of a sprint. Portfolio however does not give the option to calculate this since ...

• Question
• advanced-roadmaps
• jira
• jira-core

I actually tried to use the solution from this post: https://answers.atlassian.com/questions/56290/auto-assign-labels-based-on-the-user-group   But it does not seem to work. Any other way to ...

• Question
• jira
• jira-administration
• jira-core

Simple question : where should I paste Google Analytics code in JIRA 7 in order to track the site activity ? I found guides but for older versions of Jira... Not sure they are still valid.

• Question
• jira
• jira-core

This question is in reference to Atlassian Documentation: Garbage Collector Performance Issues Dear support team, I am investigating the GC and to see how to improve the JIRA performance. I want to...

• Question
• documentation
• jira
• jira-administration
• jira-core

 Conversion failed when converting date and/or time from character string

• Question
• jira
• jira-core