Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to write JQL to get issue start date

Haran Rasalingam October 12, 2015

I want to measure average cycle times of issues from the date an issue is put in progress until it is resolved. Currently I am only able to easily measure this from date created to date resolved, but this does not give me the duration of work in progress on an issue.

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 12, 2015

JQL is for finding issues, so that's not going to help you at all.

You need to find or write something that will extract the "in progress" start date and the resolved date from the issue history, and calculate the time between them for display.  I'd do it with a scripted field from the Script runner, but there are other options (other scripting add-ons, reporting, etc)

Suggest an answer

Log in or Sign up to answer