We have large sets of data we wish to manage using a Kanban Board. Even on a large monitor, I can only see 7 issues. This will not work for use when we have 50-100 issues to manage. Is there a way f...
hello, Is there any way to breakdown logged work hours in TIME TRACKING on monthly basis. EX: If I enter effort hours in October,it should be added and if I enter effort hours in next ...
Hello, Since new service desk 3.0 and even actually the older one i believe version 2.4 has a built in automation functionality, is there a way using that functionality to create a rule that will au...
Hi, I am trying to learn JIRA using lynda.com exercise files. I don't understand whether I can import zip files of system data using webDav. Tried to connect to webdav but di...
I would like to set up JIRA Service Desk so that users, when the arrive on the SD portal, can use their AD credentials to log in and create service requests. Is there a way to do this without co...
Is there new instructions for upgrading to JIRA-Software data center ? From the hub it looks like there is a new installer, not sure if this will work with data center.
We would like to add JIRA CORE to our JIRA Software license. How do I do this?
I'm getting our test server configured around our workflow. Once I know it is working as desired, I was hoping I could export/import the automation rules, etc. over to our production server. But I do...
This Plugin is designed to produce legible and robust graphs, but we need graph an average, and this seems like a feature that JIRA doesn't handle. Will this plugin do it? https://marketplace.atla...
I just looked at the brand new JIRA Software downloads and found out that Atlassian silently discontinued the Zip/Tgz downloads for Windows and Linux. Did I overlook them or are they really gone? I ...
Hello, we use JIRA for about three years and now we also want to use the service desk. Yesterday I modified the workflow and added the "waiting for customer" and the "waiting for support" status. A...
We get random errors for not enough disk space when attaching files to JIRA issue. The drive that has the attachment folder has 13 GB free and the files sizes are usually under 198MB. Is there ...
We would like to set this property as a default value on our Reopen status. Right now, any time we create a workflow and add this status, we have to then edit the status and add the property. Can th...
I've made an Open Source stop-watch application for tracking multiple JIRA issues at a time. It's simple but quite convenient. I would like some more eyes on it and some feedback from other peop...
I want to export a list of issues with corresponding components and epics. How can I do this please?
Hello, The html part of the field view is something like this: <tbody> <tr> <td width="5%"> <...
Hi All im trying to figure out some reopened JIRA stats. Consider I have the awful scenario below JIRA assigned to user1. Fixed on 1 Jan JIRA reopened by QA on 2 Jan. JIRA still assigned...
a custom listener on scriptrunner 4.1.3 doenst send custom mails whenever watchers is in the TO-list. I have tried various constalations - theres not really a pattern for when. My in...
I have selected the cascade custom field and defined the parent values. I have then moved on to define the child values but the drop down only shows the option for defining parent values.&...
Hello, We have deleted a Story by error. All time record have been deleted Is it possible to recover the story with all time record ? Thank you.
We've got our external tool for project creation. It doesn't care about underscore in project key. Therefore we've got multiple projects containing underscore in their project keys in production envi...
I am setting up jira to be used as a ticketing system. I have more than 2 clients. Every client should be associated by 1+ projects. Clients should access only their own projects. Should not have acc...
I'm looking forward to upgrading to JIRA 7 but we depend on several add-ons and I'm not sure if they will break or be removed in the process? I guess the answer is to check each add-on and see ...
Hi, I'm trying to link my own application to JIRA for authentication. When I call the crowd API REST client this works for retrieving user and group information. for example /rest/usermanagement/l...
I want to start using Service Desk Cloud without the Customer Portal. How can I turn that feature off? I only want to receive issues and update clients via the email, at least in the beginning. I ...
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