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Jira
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I used Comment : For Customer to re-start an SLA. The goal is that whenever the Service Desk Team makes a comment for the customer, the SLA should reset. Right now, it is not working. Is there any wa...
- Question
- jira
- jira-service-desk
- jira-service-desk-cloud
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Hello, I have a custom issue type and trying to change the permissions to determine who can create JIRA Issues under that Issue type. Is it possible? How can I determine the security/permissi...
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Using on demand, users are not able to access JIRA Installation Directory directly. How do we add the icons for a custom Priority icon as discussed in https://confluence.atlassian.com/displ...
- Question
- cloud
- jira
- jira-cloud
- jira-core
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Hi I'm new to this, but how can I remove/ hide Epics, user stories or tasks that arent needed? Also how could i indicate that a task relates to a number of user stories/Epics? Sorry Im...
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This question is in reference to Atlassian Documentation: JIRA applications overview Ask your question here...
- Question
- jira
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hi, When editing a workflow and Adding a transition, there are several picklists like 'From status', 'To status' and 'Screen'. When collapsing the Screen picklist only a part of the screen names are...
- Question
- jira
- jira-administration
- jira-core
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From answer at: https://answers.atlassian.com/questions/77601 I know, that it's possible to remove prefix globally. However, how can I remove prefix only for specific project(s)? We've got m...
- Question
- jira
- jira-core
- notification
- template
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Requirement We have configured JIRA to local LDAP server and password reset has to be done using local LDAP server page only. Now if i use JIRA Can't access your account? link this will tak...
- Question
- jira
- jira-administration
- jira-core
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If we want to create an issue the cascading list in the field "project" is too short. We have similar project names and sometimes we could not distinguish the projects in that list: cascadinglist.jp...
- Question
- cloud
- jira
- jira-cloud
- jira-core
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On my scrum board, when I click on a story in the backlog it opens the detail pane. However the epic 'link' on this view is not a 'hyperlink' which means that I still have to open the story tic...
- Question
- cloud
- jira
- jira-cloud
- jira-core
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Currently we only work with story points for stories. And what we did in the past was re-estimate these stories (daily) in a sprint so we could see the impact on the burndown directly. If we did not ...
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Hi, Thanks for the plugin, it does exactly what my users wanted it to do. I am having a little cosmetic (and confusing) issue with the viewing issue part. It does display the Watcher field two tims...
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We have a scrum board for our development team. Sometimes we have back log items that we decide not to implement. I'd like to be able to remove these items from the backlog without deleting the...
- Question
- jira
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PageMe! failed to create a wiki page when the double bite characters are used in the title of the parent page. Expected: It should be works when when the double bite characters are used for the...
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Hi there, We are using JIRA cloud & would like to export issues with all the data including attachment files. Seems like JIRA hosting has some plugin to enable that scenario but couldn't find o...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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Some issues in a JIRA instance I work with have a custom type value and show up with status being 'Closed' while the resolution is still Unresolved though. If I find all of them using a JQL que...
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This question is in reference to Atlassian Documentation: What is a board? how can I add 'Releases' to the Sidebar on the left hand site?
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Hi All, My JIRA instance have issues linked to other issues with a specific link type, e.g (relates to) and specific issue type, e.g (bug) I'm trying to sum all the work logged in all bug issues wit...
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My team needs to be able to answer the question how much time was spent on a project subtotaled by one Work Log attribute. Is that possible using Tempo reports?
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What is the best way to upgrade JIRA 6.3 to JIRA 7.0
- Question
- jira
- jira-administration
- jira-software
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We are using Script Runner to create sub-tasks on transition. How do we set up the post-function so that sub-tasks are only created for specific projects, and not for every project? Example: Projec...
- Question
- jira
- jira-administration
- jira-core
- scriptrunner
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I have a JIRA project with a bunch of issues to be closed and I would like to close all at ones but I don't see any option for that. Also I found that I can do that with some Tool option but I ...
- Question
- cloud
- jira
- jira-cloud
- jira-core
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Hi All I am trying to write a script using the database tables and i observed an anomaly. Ideally all JIRA IDs (ID) on jiraissue table should have a 1 to 1 mapping on ID column on changegroup....
- Question
- database
- jira
- jira-administration
- jira-core
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I am the administrator of the system and the project lead. I am trying to close a sprint, but when I click on 'Complete Sprint' at the top of the sprint and click 'Complete' I am given the message "E...
- Question
- jira
- jira-administration
- jira-software
- sprint
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Hello, I have been searching around for an answer to this question but am not able to find a solution. Issue: In Agile when I move an issue from ToDo to In Progress a full screen popup windows show...
- Question
- comment
- disable
- jira
- jira-software
- pop-up
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