This question is in reference to Atlassian Documentation: Configuring a custom field If my project hasmany issues with custom fields that contain labels...how can I search for issues containin...
If we choose the Fulll Export option to export users and groups, will it overwrite the configuration of target user-profiles/groups if they are already existing in target?
We are looking for adding users to target instance from source who are not existing in the target. Idea is not to disturb the existing configuration in target server. Does any options in export, supp...
We upgraded from JIRA 6.4.12 to 7.1.0, and also upgraded JETI to 7.0.14. JETI is now unable to create issues from incoming mail. Our database is MS SQL Server 2012. The stack trace is javax.mail.M...
After more than a year of using Tempo and Jira, I finally found a way to force issue creators to put an account so I can bill each departments properly. Since about a month or two I can't do th...
The login page seems to pull gadgets from the System Dashboard, and I'm fine with having gadgets there like the Introduction gadget. However I'd like to have an internal dashboard and an external das...
I am not sure what is going on. I recently added JIRA Service desk to our JIRA instance and for some reason when users email the service desk their account gets created but it does pick up ...
This question is in reference to Atlassian Documentation: Collecting customer satisfaction (CSAT) feedback Is it posible to have more than one satisfaction question?
I've upgraded to JIRA 7.1 (Server) and am trying to print cards from my board. No matter what card size, page size, or orientation mode (portrait/landscape) I choose, I can't get the cards to f...
Update from JIRA 6.2 > JIRA Software 7.1 results in "Exception thrown during upgrade: ERROR: cross-database references are not implemented: "public.audit_item.idx_audit_item_log_id" org.post...
Trying to upgrade from JIRA 6.2 > JIRA 7.1. Upgrade completes, when I attempt to access the url I see this, any help appreciated. An error occurred performing JIRA upgrade The da...
We used JIRA Service Desk add-on in a lot of projects in JIRA version 6.3 only to get values for agreed KPIs that target our objectives. It looks that some Agile and Service Desk...
Is it possible to change the output format of this field from xx h, yy m (Ex: 50 h, 10 m) to something more Excel friendly like DD HH:MM:SS? (ex: 2 02:10:00) Thank you.
In trying to be the most helpful I can be in answering other users' questions here on Atlassian Answers, I want to upload screenshots and other images with JIRA settings that can help. However,...
Hello, Is there a way to make a JIRA User "Default Assignee" without making her/him the "Project Lead" for that specific project? Thank you.
My organization updated its logo; I changed it in Confluence, JIRA, and JIRA Service Desk (all cloud-based.) The only place it didn't carry through is the upper left corner of the service desk porta...
Is there any way to link to Enterprise Git Pull Requests from Cloud Hosted (https://harmony.atlassian.net/) Jira? It appears the plugin (https://marketplace.atlassian.com/plugins/com.xiplink.jir...
From https://confluence.atlassian.com/jira/linking-issues-185729497.html bq. To create links on JIRA issues, you need to have the Link Issues permission in the project(s) to which the issues belong....
We used SLA fields (Time to first response, Time to resolution, etc.) form Service Desk add-on to measure agreed KPIs in version 6.3. It looks that features of JIRA Agile and JIRA Service ...
Do we need to have confluence to run user macros in JIRA? JIRA Version - 4.2.4-b591 SQL Server - 2005
This question is in reference to Atlassian Documentation: How do Story Points get burnt down and reflected on the Burndown Chart We're tracking the transition of code changes from Dev to Prod with t...
This question is in reference to Atlassian Documentation: Advanced workflow configuration Why can't I see the Triggers tab on the transition? I don't see anything that mentions how to enable Trigger...
I need the ability to know how long a user has been logged in. Does it make sense to find the report in JIRA? If it is available, then where do I look. If it is not available, then does it make more ...
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