Community resources
Community resources
Community resources
Jira
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We are experiencing a total outage of our cloud tenant for Jira. We can open projects and see Kanban boards with issues on them, but we can't open any issues. I tried to open a support ticket, but th...
- Question
- cloud
- jira
- jira-cloud
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Our users are not able to open any issue card. Any issue that you click the error message reads "We couldn't connect to that issue"
- Question
- cloud
- jira
- jira-cloud
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I am not able to load the ticket details page. 502 (Bad Gateway) error code returns from many api calls to Jira server.
- Question
- cloud
- jira
- jira-cloud
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****Edit**** Back online at 4:05 PDT. We have Jira Service Desk, Discovery and several other products. All the pages are having problems. Contacting support is give us an error ...
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Good evening! Users are telling me that they are getting that error when loading the list of projects or loading issues. Does anybody experience this error today? I tried to re...
- Question
- cloud
- jira
- jira-cloud
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...ith another tenant, where our client uses the same product.) Reporting issue via https://support.atlassian.com/contact/?postauth=true#/
- Question
- cloud
- jira
- jira-cloud
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All users including Admins are getting the error when trying to access existing items in existing projects: Internal server error. Something went wrong! Please try again in a few minutes. Thi...
- Question
- cloud
- jira
- jira-cloud
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We couldn't connect to that issue Make sure that this issue actually exists in that project. If it does, try again in a few minutes. If you still can't link to the issue, contact your Jira admin.
- Question
- cloud
- error
- jira
- jira-cloud
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Popup is persist We couldn't connect to that issue Make sure that this issue actually exists in that project. If it does, try again in a few minutes. If you still can't link to the issue, con...
- Question
- jira
- unknown-hosting-type
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Hello! the status page is saying everything is up, but I cannot create tickets in Atlassian support, and our cloud instance is giving error when trying to check any issue. The error is the same as wh...
- Question
- cloud
- jira
- jira-cloud
- jsm
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When clicking on the ticket a small window appears that states," We couldn't connect to that issue" We haven't made a change to out Jira environment. Also, using Chrome and Edge for web browsers and...
- Question
- cloud
- jira
- jira-cloud
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- Question
- cloud
- jira
- jira-cloud
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Getting "connection to backend errors". Is there an outage going on?
- Question
- cloud
- jira
- jira-cloud
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The timelines were fine this morning, but now they will not display for both my projects. Message appears stating the following: Something's gone wrong Our team has been notified. If the prob...
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Hey all, I cannot access issues in any of my boards. Does anyone know what this is? I think Jira is not down, so it must be a problem within my organization. I'm not the only one experiencing ...
- Question
- cloud
- jira
- jira-cloud
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Hello! I'm wondering if anyone has any experience with managing multiple events and tracking the budget for a single event and for all events within a fiscal year. Looking for the most efficie...
- Question
- budget
- cloud
- events
- jira
- jira-cloud
- +1 more tag...
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When I try and click on tickets for more details on any projects that we have (JSM or Jira boards), I get the attached error message. This started about 45 minutes ago. Is there a system bug that any...
- Question
- cloud
- jira
- jira-cloud
- jira-software
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Trying to log into Jira today to start work and cannot access my project site and issues. Errors popping up saying I need to refresh, but refresh does not work. Now I have an internal server error me...
- Question
- cloud
- jira
- jira-cloud
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Hi team, There is a software project 5 boards into it. The main, the sprints, the product, the epic, and the support Is there the option to have different layout (show custom fields) for the issue...
- Question
- cloud
- jira
- jira-cloud
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Please: No VENDOR Answers... I am needing the functionality of MS Project for dependencies and date shifting inside of JIRA for gantt charting. Is there a plugin out there you have experience with t...
- Question
- cloud
- jira
- jira-cloud
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We're currently trying to migrate 2 asana projects to jira. Sadly, they're over 100K tickets each and the first party migration tool is timing out. Is there a way for the Importer to filter down tic...
- Question
- cloud
- jira
- jira-cloud
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For some reason I do not have access to the start timer feature in the Agile Poker Session. I am a moderator and estimator of the session. As far as the associated project of the board, I...
- Question
- data-center
- jira
- jira-data-center
- poker
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I have many similar if this then that that a very similar is there a way to cut and paste within the automation editor?
- Question
- automation
- cloud
- jira
- jira-cloud
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...rigger Criteria: Change the value of another field, for example, change it from false to true, if the scheduled date and time is > 5 hours away / 5 hours in the future, when this Automation rule t...
- Question
- cloud
- jira
- jira-cloud
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When will we be able to "Group by Epic" on Jira Business projects (formerly Jira Work Management)? I'm currently running a Jira Software project, but it's not a good fit for my team. I wa...
- Question
- board
- jira-work-management
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