How can I get the data from the API for how long an issue (epic) spent in each status, or at least in an "In Progress" status, so that I can calculate cycle time? Yes, I've seen the control cha...
Where and how are ReleaseDog administration privileges set in JIRA to such that the "Release" tab/button appears in the menu bar?
This is the JIRA Cloud with a bunch of older Software projects and a newer Service Desk one. I still see myself and a list of 15 other people on the Service Desk Team view, but we get this cute "Sn...
Hello we have a " Query Issues Custom Fields" field based on a JQL query. The setHidden() method works, but setRequired(false) doesn't work and the field seems always mandatory (although the red...
Has anyone got any comments/concerns about JIRA Portfolio vs the BIgPicture plugin. Our major concerns are around resource planning both people and facilities. Also we aren't truly an Ag...
In the documentation it says it was possible to detect those events, but, when I create my Webhook, those options aren't available. Anyone could help? Thanks.
Hi, I would like to implement this: when an user enter values in the components field, the corresponding tab is shown at issue creation. For instance, entering values A B C in the components...
On our Versions & licenses page, it shows JIRA Software at 7.0.10 with no upgrade option to 7.1.1, but below it there is an option for "JIRA Core 7.1.1 is now available" with a button to dow...
Hi All I'm using script running to send customised emails. I've setup a "customer email listener "and also "Fast-track transition an issue". The idea being when a comment is added by the dev...
Hi, I'm completely new to JIRA and just trying to get a version with a trial license running on my Linux machine (kubuntu). Installation process finished successfully, but when I try to start it in ...
Trying to display a screen after an issue transition. I'd love to get some help (new to jira) Best, Eliya
Is it possible to apply text formatting (bold, italics) to JIRA issue title field? Is it perhaps possible to do it with a custom plug-in? I'm talking about bolding selected words in the title.
We recently had an issue, where the jira-users group has been made a member of the Users role in one of the projects, and having forgotten that, one of the administrators has changed the notification...
If I have a single project but link two accounts to It, how do the team indicate which account they are logging their time against?
Hi, I want to merge JIRA service desk & JIRA software. Below is our requirement: We do not want to create different service desk for each project. As we don't get lot...
(Editing this question as I incorrectly entered it previously) We have created a custom field called "Acceptance Criteria". In all the screens definitions, this new fields is ordered after the Descr...
Hi, I want to construct the following use cases. One external user ( abc@yahoo.com) sends mail to helpdesk@ourdomain.com to create a ticket in a particular project. When he sends m...
We use JIRA 6.4.5 and structure 2.11.0.jira6 We have Agile boards/Epic and Structure set up in our JIRA installation with structure using filter project and JIRA Agile (GreenHopper) s...
Hi, In JIRA API (for eg: https://<Jira-server-name>/rest/agile/1.0/board/60/issue/ ) we get only 50 issues in response As 'maxResults' attribute is set to 50 I want to overrid...
Hi, I would like to create a filter that works like this : For a given user, say user 'abc', I want to filter the user stories that have been assigned to him, were in progress state, and tr...
Trying to upgrade to JIRA 7 and recieved the above error in the browser. No errors in log Upgrade was done via installing Jira7 with local DB and after installing plugins, change dbco...
Hi folks, Does anyone have any recommendations to what plugins to use if we want to escalate keywords like "Urgent" or "Critical" in the subject line from an email so the ticket transitions into a s...
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