I would like to create a custom dropdown in service desk. Is it possible? Currently I see only 12 fields and I am able to select only from them.
What is the difference between "Where I am participant" and "Created by anyone". We are hoping that customer portal users will be able to view all issues submitted in the project when they select 'Cr...
We will be upgrading to JIRA Data Center edition with HA. I noticed this in the requirements: "Each JIRA node must run on its own machine (physical or virtual), with a separate machine for the...
I want to be able to either completely remove the comment field or restrict users from using it. Is this possible?
This question is in reference to Atlassian Documentation: Creating issues and comments from email If email sender is a JIRA user but doesn't have a permission to create a issue, it seems being denie...
I need to use scriptrunner to create number of sub-task based on checkbox value. According to an example in Atlassian Answers, I copied following code in my script with some of my modification: ====...
Scrum board: When closing a sprint, it says my tasks are incomplete but they are done? I have no idea why -if the issue is marked as done (even is strike through with a line) - does it say that I di...
Just that. Epics are not required for Agile development, but they seem to be in order to use Portfolio. Is this true?
I'd like to be able to create some kind of list with arbitrary tickets, and with arbitrary sorting, just for my own purposes. (I'd like to sort through a backlog before I queue things up and assign t...
I am going to have multiple production instances for JIRA Software. I did some reading on federation and at the end of the article, there was a recommendation to connect with an Expert. Is it really ...
Can I filter the issues with a special status by a fixed date? For example, now it's 2016-05-12, I want to search all of issues with "Open" status when it was 2016-05-06. I did not find out a go...
When creating a subtask, I need the reporter of the parent issue to become a watcher on the subtask. How can I do this?
Please add any details that might help us help you. Hi, I had a problem with confluence and Jira. I decided to start again. I went into root via FTP and erased all of the atlassian folders. So then ...
I am working on creating an employee on-boarding request type. I have a multitude of questions that need responses. However, for the HR rep that will be entering the request, I want to limit the info...
I need to upgrade from JIRA 6.0.8 to something... less end of life. I have a test server running now and I attempted to restore data on that server. I received no errors, but no issu...
This question is in reference to Atlassian Documentation: Adding a custom field Is there a limit to how many custom fields you can have in an issue? I am working with the Cloud version of JIRA.
Is there a way for administrators to disable the Service Desk star rating feature? It looks like it could be a useful tool, but we would like to implement it on our own timeline as we smooth out our...
Sometimes we need to give temporary "staff" access to a JIRA project - but we have to remember to go back in and remove access after that temporary period. Is there a way to set it and forget it?
This question is in reference to Atlassian Documentation: JIRA Agile Guide with how many users a filter can be shared at a time
We are seeing a discrepancy in the format in which the time for bug creation is being returned on Stage and PROD environments for JIRA. When we are making a call to JIRA stage environment to...
We are maintaining Epic - > User stories in JIRA and test cases and defects in Zephyr. Test case from Zephyr are linked to Epic in JIRA. How can I fetch a report which will give me total number an...
Hello how i can write filter for issue's created last day created >= "2016/05/11" and created < "2016/05/12" - uncomfortable every time update date created >-1w -&nb...
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