Jira

Our Jira instance has been down for 30-45 minutes. The ability to create tickets also seems to be down. We have been unable to create a ticket nor reach any Jira office by phone. Jira status shows as...

• Question
• cloud
• jira
• jira-cloud

Has anyone seen  ERROR: 1JBKBO0 when loading Jira? It seems to not allow you to view any details on stories, tasks, and bugs. This also seems to resolve itself if you give it 10 minutes. 

• Question
• cloud
• error
• jira
• jira-cloud

Error when trying to open any jira issue:  We couldn't connect to that issue Make sure that this issue actually exists in that project. If it does, try again in a few minutes. If you still can...

• Question
• cloud
• jira
• jira-cloud

Hello, now i do not loggin in my workspace and i cant access in my Jira.  JIRA CURRENTLY HAVING TROUBLE?

• Question
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• jira
• unknown-hosting-type

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

My users are not able to access Jira.    I am not able to login and create a support ticket.    Anyone else having issues? 

• Question
• cloud
• confluence-cloud
• jira
• jira-cloud

Hey, everyone. As of 5:54PM Central today, my company is experiencing a high priority service degradation for Jira Software (Cloud) during which all requests (even attempts to submit support requests...

• Question
• atlassian-support
• cloud
• jira
• jira-cloud
• outage
• +1 more tag...

Our Jira tenancy is down as well as the ability to raise a support ticket! Atlassian need to get a backup or some sort of alternate method to get in touch with support during this time!!!! What a jo...

• Question
• cloud
• jira
• jira-cloud

EDIT: JIRA is back online! In the future, what is the best way to report an issue if Contact Support is down and the status page is not showing any issues? ---  I don't see this in the statu...

• Question
• cloud
• jira
• jira-cloud

We are working on creating a sprint. It is not allowing us to add acceptance criteria. It is being very selective. I get this error message. ERROR: 1JBKBO0 

• Question
• cloud
• jira
• jira-cloud

The Compass status page seems to be the only one updated with the appropriate status and information. I'd recommend following that for the most up-to-date information: https://compass.status.atlass...

• Question
• cloud
• jira
• jira-cloud

Is there an issue with JIRAR?   Unable to search for Issues in JIRA. It seems to have an internal server error https://id.atlassian.com/join/user-access?resource=ari%3Acloud%3Ajira%3A%3Asite%...

• Question
• cloud
• jira
• jira-cloud

Been down for about an hour although it say operational and I can't open a support ticket

• Question
• cloud
• jira
• jira-cloud

Hello, Is anyone experience service disruption for Cloud Jira instance? We are not able to connect to our Atlassian Cloud Jira instance and also not able to submit the support ticket. Same error --&...

• Question
• atlassian-cloud
• cloud
• jira
• jira-cloud

Every time I access a project, task, or functionality in Jira, I get the following error: ERROR: 1JBKBO0. Who can I contact about this?

• Question
• cloud
• jira
• jira-cloud

I dont see projects 

• Question
• cloud
• jira
• jira-cloud

Hi Team,   Our Atlassian site hasn't been functional since an hour. We are unable to open issues, or the user management section, groups etc. It just shows 'Something is wrong, try again later...

• Question
• cloud
• jira
• jira-cloud

Can't even make a ticket due to the connection issues...yet there status still shows "Operational"

• Question
• cloud
• jira
• jira-cloud

Sev1 - Jira Work Management, Jira Software Management  inoperable.  Unable to connect to this issue.   Please update with status of the outage: Issue appears resolved  ...

• Question
• cloud
• jira-work-management
• outage

We access Jira and Confluence via the cloud, and we are unable to login due to a "502 Bad Gateway Error" We are unable to send a support ticket as well.  Same error.

• Question
• cloud
• jira
• jira-cloud

We are experiencing a total outage of our cloud tenant for Jira. We can open projects and see Kanban boards with issues on them, but we can't open any issues. I tried to open a support ticket, but th...

• Question
• cloud
• jira
• jira-cloud

Our users are not able to open any issue card. Any issue that you click the error message reads "We couldn't connect to that issue"

• Question
• cloud
• jira
• jira-cloud

I am not able to load the ticket details page. 502 (Bad Gateway) error code returns from many api calls to Jira server. 

• Question
• cloud
• jira
• jira-cloud

****Edit**** Back online at 4:05 PDT.   We have Jira Service Desk, Discovery and several other products.  All the pages are having problems.  Contacting support is give us an error ...

• Question
• cloud
• confluence
• jira
• jira-cloud
• jira-product-discovery
• +1 more tag...

Good evening!   Users are telling me that they are getting that error when loading the list of projects or loading issues.  Does anybody experience this error today?  I tried to re...

• Question
• cloud
• jira
• jira-cloud