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How can I have only one approver required in an approval workflow?

Brett Andrews October 29, 2024

I am having trouble with approval workflows in which I'm using Jira Cloud on a team managed project.

I currently have the workflow set up as follows:

  • When a task is transitioned to DONE, execute an approval workflow
  • Select preset approvers: name 1, name 2, name 3, name 4
  • Select or name the approver field: Approval
  • Approved: Done -> Done
  • Declined: Done -> In Progress

It appears as my workflow is set up, it requires all four approvers to approve a task. I'd like the workflow set up that one of the individuals of the 4 names are required to approve a task.

Does anyone have advise as to how I could do this? It does not appear that I have an option to select the number of approvers required.

Note: For privacy, I removed the 4 individuals names in the screenshot below.

Jira Approval Workflow.png

 

1001.0.0

1 answer

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Marc - Devoteam
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October 29, 2024

Hi @Brett Andrews 

On the status where the approval is required, when setting the approval field there should be an option to choose all approvals required or set a number of required approvals

Screenshot 2024-10-29 at 15.53.03.png

Brett Andrews December 17, 2024

Sorry for the very late reply. @Marc - Devoteam , I'm not sure if I'm missing anything but when I click on the status (Done) and select the approval field, this is not showing up. Some additional screenshots below:

Select the '+' button under Approval

Jira Approval Workflow_(2).png

The following Approval Workflow Opens

Jira Approval Workflow_(3).png

Fill out the boxes as appropriate.

Note: There are names I'd include in the field but to preserve their identity I have removed them.

Jira Approval Workflow_(4).png

I can't find any section where to select the maximum number of approvers.

Marc - Devoteam
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December 23, 2024

Hi @Brett Andrews 

This is not an option on using approval in a non JSM project.

See, JWMCLOUD-798 

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