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×This question is in reference to Atlassian Documentation: Configuring the issue detail view How do I get system field Issue Type into the detail view of issue on agile board? cannot find it...There ...
Hi, I've installed JIRA on my windows computer(Running as service), and when I configure the SMTP domain, I got this message: Unfortunately no connection was possible. Review the errors below and r...
Jira System administration -->Issues --> Workflows, when I click on workflows and when the page loads, all of the workflows are missing. the projects are working correctly, but I c...
Hi, I have created a project in JIRA service desk with two end user (clients who will submit their service request). My question is, is it possible that they both see requests of each other and als...
I created an issue and i assign it to a customer as a reporter, but the customer doesn't receive an email about the issue.
I have a separate project for Epics. In the epic project, I have versions defined. The stories are linked to the epics in the separate project, and all my boards are configured to s...
Hi, I'm getting this http://screencast.com/t/s9kFvMry Gadget Error in one of my dashboards. I'm the Administrator but can't figure out why and how to fix this. This gadget was a time sheet. I couldn...
I am using the JIRA Calendar gadget and what I want to show are all the Versions by date on the calendar for all the projects in a category. It only allows me to select one project. I can't se...
Hello Team, Our team is moving from Linux5 to Linux7 we have installed our JIRA on Linux5. Wanted to know is there any checklist or precaution that I can take before this migration? Are there a...
I have installed Quick Subtasks for JIRA. When I click on "Subtask Templates" in project administrator page, it shows 500 error. image2016-5-11 12:2:44.png image2016-5-11 12:3:23.png &nbs...
Hello Team, Just wanted to aware of that how many Components and Version can I add to JIRA projects? Is there any limit to add those? Is there any impact of adding multiple/more Components and...
I want only a SCRUM Master to be able to add or remove items from a Sprint. The KB article https://confluence.atlassian.com/agile067/jira-agile-administrator-s-guide/jira-agile-jira-configurati...
Hi, We would like to import all the sprint tasks into the board prior to our sprint planning meeting from a excel/csv file. I am having problems importing the Estimated Statistic. Can this be...
Is there a way to limit email request to come from a specific domain in JIRA SD?
Hello - I have two service desk projects and each project has a separate set of customers. Customers for One project should not have access to the portal of the other. Is this possible with JIRA Ser...
We currently have multiple Confluence instances that I would like to reduce to one. The problem is that we have multiple JIRA instances that likely will have to remain separate (due to coordina...
We are trying to remove the Assign Button from people using it. It works via setting the Permission to a specific group/role and no one sees the button unless they are in that group. We have 2 areas ...
When using task as a subset of stories should you estimate the task and add the cumulative to the story points field of the Story itself or conversely leave the story points blank on the story and tr...
Dear all, how is it with pricing, if we had 25 licences and wanted to increase the number to 50, would we have to pay just the difference? 3300$-1800$=1500$? Also, is it a one-time payment? I...
Hi, there's a bug with the color picker when using the Roadmap macro is Confluence Cloud. When selected, the color picker appears behind the edit panel for "Insert Roadmap Planner". Seems to be...
I have an XML file from Mantis. It has about 440 issues that I would like to import to JIRA. Is there a way to do this? Bill.
This question is in reference to Atlassian Documentation: Searching for Issues Can I get email alerts when a help desk ticket is assigned to me?
I am using a cloud install of JIRA. We have implemented the Software Development Workflow. I can no longer find the Story Points and Estimate fields and I also have many of the custom fie...
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