Jira

When using Agile User Story Map I would like all issue types to show, by default it will only show "User Stories". I have seen that if I create a new story map in the admin section of Agile Use...

• Question
• addon-jira.agile.user.story.map
• cloud
• jira
• jira-software
• jira-software-cloud

Hi,  I'm new to Service Desk  I'm running JIRA Core 7.0.2, JIRA Software 7.0.10 and Service Desk 3.0.10. I have developers who would not be communicating directly with customers. I h...

• Question
• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: Collecting customer satisfaction (CSAT) feedback I have SD installed and running but there is no CSAT settings or function visible.

• Question
• feedback
• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: Viewing a project's components I'm trying to browse project components in projects tagged service desk or software as I did before JIRA 7. T...

• Question
• component
• jira
• jira-software
• permission

I’m trying to get a filter to show JIRA that do not include a certain label, but I’m hitting a wall with the logic.  When I use “AND NOT” it excludes JIRA that shouldn’t be excluded, and if I tr...

• Question
• jira
• jira-administration
• jira-core

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hello! I've got two projects that I want to roll up into a Portfolio Plan. One project is the Analyst Team and the other is the Development Team. Since the overarching Backlog/plan for this team is...

• Question
• jira
• jira-administration
• jira-software

I'm trying to setup some sample reports as part of a Trial to see if we want to use this plugin. When running a test with a simple list report, I get a "Rendering" indicator that never goes away. Wh...

• Question
• addon-com.kaanha.reports
• cloud
• jira
• jira-cloud
• jira-core

Hello, With the new JIRA porfolio if i create "Scope" items but not commit them, is there any way to link the items to existing JIRA tickets?  Old potfolio lets you do this and in new...

• Question
• advanced-roadmaps
• jira
• jira-software

Thanks.  I meant to see if others had issues with Okta and jira on-prem and the attribute autoAddGroups when syncing all of it through AD.  First off, existing users are working fine.&nbsp...

• Question
• jira
• jira-core
• jira-service-desk

• Question
• jira
• jira-service-desk

Hello,  I need to create a new project with it's own board. This project needs to have a new issue type and workflow with all new statuses. I have created the board and have made a custom workf...

• Question
• custom-field
• jira
• jira-administration
• jira-core
• project
• +2 more tags...

This question is in reference to Atlassian Documentation: Finding Your Support Entitlement Number Ask your question here...

• Question
• atlassian-support
• cloud
• documentation
• jira
• jira-cloud
• +2 more tags...

i have 100 backlogs in my project and i would like to know the total story points for the backlogs i have. is there any other way aside from creating a sprint and adding those backlogs one by one in ...

• Question
• jira

Hi @Jamie Echlin [Adaptavist] ,                                               ...

• Question
• groovy
• jira
• jira-administration
• jira-software
• scriptrunner

I would like to see if anyone knows of a way when moving issues from one type to another if there is a way to require that that after the move the ticket is in the open status?   Thank You

• Question
• jira
• jira-service-desk

Je veux fermer mon compte JIRA mais quand je vais sur https://www.hipchat.com/forgot_password , on ne retrouve pas mon adresse courriel. Pouvez-vous fermer mon compte pour moi svp ?

• Question
• jira
• jira-software

A client wants to be able to allow external people to access the customer portal outside of their firewall without having to expose their entire JIRA instance.  Is this possible to expose 1 URL ...

• Question
• jira
• jira-service-desk

We are using the customer portal for Servicedesk. Now the cutsomers want to see when the issue was created in the issue overview. Is there a way to customize this view (Add on or other way)?

• Question
• jira
• jira-service-desk

Is there a possibility to set the attendee in an Servicedesk-Project automatically when an issue ist created. I tried it with automation but i doesn't work.

• Question
• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: Viewing the Velocity Chart I cannot find the velocity charts in the new version of Jira using this article. Where is it?

• Question
• jira

When a user clones an issue, how can they keep the scheduled dates as the original?

• Question
• jira
• jira-administration
• jira-software

As stated in the title, using the Epic Link agile dimension in my eazyBI report will have the report display the epic key and summary, in this format: "ABC-123 As a user I can use this feature". Wha...

• Question
• eazybi
• jira
• jira-core

Hi team,   We are trying to synchronize attachment field in HP ALM and in repo JIRA project for bugs (JIRA version used (v6.4.11#64026-sha1:78f6ec4) ) With a sync tool from ALM, we see a...

• Question
• jira
• jira-administration
• jira-software

I want the conditions to be   If ticket is from X state, assign to X agent. 

• Question
• jira
• jira-service-desk