Jira

This question is in reference to Atlassian Documentation: Adding request participants It seems no matter how certain I am that everything is set up properly I cannot see the Request Participants fie...

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• jira-service-desk
• jira
• participant
• request

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• jira
• jira-core

• Question
• jira
• jira-core

• Question
• jira
• jira-core

I am using Jira/Confluence Server.  I can see that I can link to an existing confluence page from Jira, but I can't seem to figure out how to create a page.  I've seen an article that says ...

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• jira
• jira-software

I have a Kanban board with items that I have released.  I have completed 4 releases to date and each time, the release collects all of the issues from the previous release and adds to it.  ...

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• jira
• jira-software

The scenario, generate ServiceDesk project for multiple countries (min 4 countries), 200 issues per day and per country What are the best practices and considerations for Service Desk design: Mult...

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• best-practice
• design
• jira-service-desk
• scale

Hi All I have the clone plus plugin and i have disabled the native clone operation. I observe that the clone ++ operation does not allow me to clone sub-task issue types.  Can anyone suggest ...

• Question
• jira
• jira-administration
• jira-core

Hello, I have an instance running on Windows. I have this extremely long http://xyzjira.xyz.com:8080/servicedesk/customer/portals/X URL for the customer portal. I would like to make th...

• Question
• jira
• jira-service-desk

I want to set hierarchy with JIRA portfolio but I don't see the options below. How do i get an admin account? Go to Portfolio> Administration > Portfolio Hierarchy Configuration&nbs...

• Question
• cloud
• jira
• jira-cloud
• jira-core

This question is in reference to Atlassian Documentation: Managing webhooks Which request method will the webhook be invoked with? I don't see an option for setting this, in the webhooks UI.

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• cloud
• jira
• jira-administration
• jira-cloud
• jira-core
• +1 more tag...

This question is in reference to Atlassian Documentation: Receiving requests by email I'd like to be able to use different destination email addresses (aliases in GMail) to allow Service Desk to cre...

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• email
• jira

Is there anything something like "http://www.example.com/jira/rest/agile/1.0/sprint?project=XYZ", to retrieve all the sprints in a project. JIRA platform api can retrieve projects info and JIRA soft...

• Question
• jira
• jira-core
• jira-software
• rest-api

Currently I am trying to fix the notifications setup for my service desk. I have all the appropriate people in place for issue created, closed, resolved, updated, etc. I receive notifications for all...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

The issue titles in spreadsheet exports are truncated e.g. "ABC-123 As a User I would like t..." Is there any way to disable truncation so we can see the full issue title?

• Question
• addon-com.jiraworkcalendar.work-calendar
• cloud
• jira
• jira-software
• jira-software-cloud

This question is in reference to Atlassian Documentation: Configuring a board Ask your question here...

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• board
• cloud
• documentation
• jira
• jira-software
• +1 more tag...

This question is in reference to Atlassian Documentation: Add-ons and plugins If I have a Cloud instance of JIRA, can I import a connect add-on that resides on a private network? I don't want to hav...

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• cloud
• documentation
• jira
• jira-cloud
• jira-core

I cannot find the import workflow button. I exported my workflow as a workflow file not xml. So now I need to import it in other project. THe only buttons I see are add workflow which just creates em...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi all, I'm having trouble notifying my Service Desk customers on status change. As per documentation (https://confluence.atlassian.com/servicedeskserver030/configuring-service-desk-notifications-76...

• Question
• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: Process management Our operations team has a number of processes that we complete daily, weekly, monthly, and quarterly. Is it possible to s...

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• jira
• jira-core
• workflow

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• jira
• jira-administration
• jira-core

Hi all, When our OPs guy installed Service Desk by default while looking at the ticket I would see the queues on the left-hand side of the screen. I pressed little "x" and now the queue list is gone...

• Question
• jira
• jira-service-desk

When a user tries to create a room from our local JIRA instance to the cloud HipChat we are using, they are asked to confirm account access. (We host our JIRA and use web HipChat) The dialog starts ...

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• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Task management In JIRA Core, I want to have two projects at the same time. How do I fix?  

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• jira
• jira-core

• Question
• cloud
• jira
• jira-cloud
• jira-core
• slack