How do I create a subtask and auto-assign to a persion? I have tried the following ways, but none have worked. - task1 / assignee:"David Smith" - task2 assignee:"Dave Smith"&nbs...
Hi Just started using structure plugin. I created a agile structure, enabled it for project. In project added 1 epic, 1 story and 2 tasks. Here are some questions: Epic showed up automatically u...
Hi, I have recently set up a kanban board. I created a task within it but I dont see any 'Edit' button. This is a default button with Agile board. Seems like it is not with Kanban board. But there s...
We are working in Portfolio and doing some planning / estimation on Epics. We are have also entered some teams in JIRA Portfolio and have been detailing what teams will work on which Epics.&nbs...
I need issues which created and updated yesterday i.e 2016-07-28 00:00:00 to 2016-07-28 23:59:59.what is the date format or functions can i use.
According to the Docs on changing the default session timeout, you can set the session-timeout value. What are the min/max values accepted? <web-app ...> ...
This question is in reference to Atlassian Documentation: Configuring the customer portal Is it possible to disable the portals page and only allow customers to see one portal? e.g. portals/1 and no...
How does one downgrade Insight form 4.2.11 to 4.2.7? The reason we are doing this is because some of our devices are no longer showing up to be picked.
I created a custom, calculated date field (Requirements Due) that I want to populate with a date that is X days prior to the selected due date. However, I am a novice (at best) and getting lost in th...
I'm being asked to maintain a list of applicaitons in Confluence showing their release status which will automatically update when versions are released. Another alternative would be to pull all ver...
This question is in reference to Atlassian Documentation: Exporting Search Results to Microsoft Excel When I download a query in the format of an excel file, the file downloads to the bottom of the ...
I have the checkbox on a screen. If the checkbox is checked, then Comments have to be filled out as well. Then, the next transaction (button) can be proceeded. How do I do this?
This question is in reference to Atlassian Documentation: JIRA Cloud - How to Create a Read Only User Ask your question here...
I'd like to "connect" workflows of 2 projects. We have a Project A as ServiceDesk and Project B as Software. If a issue of Project A reach defined status I'd like to do one of following actions on d...
This question is in reference to Atlassian Documentation: Managing components Ask your question here...
I sent out invitation emails to customers a while ago and heard from some of them that they never received an email. I had them check their spam/junk, but they claim they never went through. &n...
Can you help explain something. Ticket ASD-2632 met the SLA even before the ticket is closed. We made a change last week to match the trigger to pause the counter when the agent contacts the cu...
All - We've integrated Confluence with JIRA Service Desk and we can create KB articles, etc. What we would like to do is reference, link, attach, or embed an existing KB article into a re...
Hi , is it possible to change the status based on the transition screen field value . Regards Srikanth G
This script which I got from: https://scriptrunner.adaptavist.com/latest/jira/plugins/working-with-tempo.html, is supposed to automatically add to a worklog when an issue is transitioned to out ...
Hi, Is there a template for setting up a cloud version of JIRA? I am an absolute novice when it comes to setting up the site.... I am after a examples / templates on how to set up: Issue Security ...
...ompManager.getComponentInstanceOfType(CommentManager.class) //Der wirkliche Kommentar commentMgr.create(issue, currentUser, sourceFieldVal, true) the error: 2016-07-29 14:50:18,421 http-nio-9001-exec-15 ERROR ad 8...
This question is in reference to Atlassian Documentation: Managing service desk notifications Frustrating on Notification.. It never send notification Assignee, Reporter ... I tried all the Option...
Hi, We have created multiple dashboard to our teams based on their requirement. Tempo user time sheet gadget is working on one dashboard and not for other where in the user and period same. The be...
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