Jira

We are not using the Resolution field when we Close a JIRA.  This will throw of my Created Vs Resolved.  Can I replace Resolved with Closed for my chart.     thomas 

• Question
• cloud
• jira
• jira-cloud
• jira-core

HI, I recently sent an invitation to join our JIRA to various collaborators. However, some of them declined to be part of it. The problem is that Atlassian is charging us for the TOTAL number of us...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Why isn't there any useful rich text editor AddOn available in JIRA Cloud, like JEditor? We've used the server version of JIRA and want to migrate to JIRA cloud. We need to layout a lot of issue des...

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• cloud
• jira
• jira-software
• jira-software-cloud

I have custom fields that have numerical data as values (also values that include decimals - 1.5 or 10.1 etc) When doing an aggregation, the sum leaves out the decimal part: 1.5 + 10.9 = 11  ...

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• jira
• jira-administration
• jira-core

Suddenly my JIRA stop creating issues that was reported by email. I check on Mail configuration and the error is: java.io.IOException: Unexpected response: 220 SERVER04-R3.ronil.local Microsoft ESM...

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• jira
• jira-core

How can we upgrade to7.3 version? we have 6.2 version but we want to raise to 7.3 version. Will we again install the JIRA or can we upgrade into the admin panel?

• Question
• jira
• jira-administration
• jira-software

Dear JIRA Community We have 5 teams in our Project and would like to use a common csv template which can be used for JIRA import (Epics/Stories). Does a physical template exists which can be us...

• Question
• jira
• jira-core

We would like to add more information in the invitation mail, which is sent to customers. Is it possible to customize it?   Regards, Eric

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I have a Kanban board, not Scrum board with Sprints. I have the backlog enabled (so all To Do are in the backlog section). I had Priority enabled by default in the Issue Detail View (offering optio...

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• backlog
• board
• cloud
• jira
• jira-software
• +2 more tags...

JIRA support and updates over 10 / Dec / 15 for my license. I have now installed IRA v6.4.1. I can on the newer version installed, maintained to have bought us a license, if so what and where to down...

• Question
• jira
• jira-administration
• jira-software

...he correct issue type. I have to query like this:  issuetype = Question AND ("Customer Request Type" is EMPTY or "Customer Request Type" != "question" ) If above rule is true the customer r...

• Question
• jira
• jira-service-desk
• jql

• Question
• jira
• jira-administration
• jira-software

How easy and flexible to Integrate JIRA with TFS We are looking a defect tracking tool which should have a feature to integrate with TFS. Could you please help us to get clarified how easy and flex...

• Question
• cloud
• jira
• jira-cloud
• jira-core

I want to select 'Component Lead' as a Default Assignee for a project, but for some reason I can't. Documentation says that  If the component leader is not permitted to be assigned to iss...

• Question
• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: Removing an Issue from a Sprint Hi, currently when i right click an issue and then press "remove from sprint" this issue is moved to another...

• Question
• issue
• jira
• jira-administration
• jira-core
• remove
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I have a use case, in a transition screen, where I need to calculate "priority points" based on the input in several other single select fields. When a value has changed in a select list field, the v...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• behaviours
• jira
• jira-administration
• jira-core

Our JIRA board consists of several future sprints (Current active sprint + 4 future sprints). I would like to create a table in our wiki which lists all issues of each future sprint separately. ...

• Question
• jira
• jira-core

Spent an hour trying to figure this out. Please help! I want a Story to be able to add the field "Epic Name" when creating it. I've checked every configuration and it properly shows Epic Name field...

• Question
• cloud
• custom-field
• epic
• jira
• jira-software
• +3 more tags...

Hi,  On the documentation of Portfolio Server it describes the usage of target dates: https://confluence.atlassian.com/jiraportfolioserver/adding-target-dates-868977194.html.  We're ...

• Question
• advanced-roadmaps
• jira
• jira-core

I am getting a 500 error on my site when I try to view a test issue I created or the issue tracker. It states that jirauser doesn't have privileges, but I went in and ensured that the user had everyt...

• Question
• jira
• jira-administration
• jira-software

Hi, I'm new to setting up JIRA. I'm just trying to install it and run it on my local machine. I've been following all the steps but can't seem to get past the attached image. I've tried installing wi...

• Question
• jira
• jira-administration
• jira-core

I'm trying to allow a certain group the ability to add a project in JIRA, without making them a full-blown admin. It seems like the 'create project' ability is coupled with the rest of things you can...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a saved JIRA Filter that many people on my team use, and I'd like to set up the criteria such that when each person on my team opens the filter they see all the fields that I've pre-selected a...

• Question
• cloud
• jira
• jira-cloud
• jira-core

My company uses JIRA, and while inserting URLs in the text field the URL's are broken if they contain spaces in them. I plan to use SharePoint URL's which have folder structure reference in them. I...

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• cloud
• jira
• jira-software
• jira-software-cloud
• link
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Hi gang, I know Jaimie has a great example of calculating total time an issue's been in a particular status: https://scriptrunner.adaptavist.com/latest/jira/scripted-fields.html#_total_time_this_is...

• Question
• jira
• scripted-field
• scriptrunner