Jira

Hello all,   We have a JIRA Service Desk standalone app and a legacy JIRA environment. Ops use JSD and Dev use JIRA.   We have a need to pass tickets backwards and forwards betwee...

• Question
• jira
• jira-service-desk

which one works better if i need to create an issue from email with custom fields and send notifications internally and outside.   any advice appreciated -sagar

• Question
• cloud
• jira
• jira-cloud
• jira-core

I have a select list custom field with multiple contexts - one is default context, and the X-context which is only defined for one issue type for Project X. When editing an issue in Project X, the f...

• Question
• jira
• jira-core

The 'capacity management' capability within JIRA Portfolio is lackluster and insufficient for our needs. We are looking to replace the excel sheet we currently use. I have looked into and gotten a br...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I'm not sure if it's my instance of JIRA (v7.2.3) or the normal behaviour but under the More menu on a JIRA task is a long list of menu items to create a task for each available issue type in the pro...

• Question
• jira
• jira-administration
• jira-software

We have JIRA tasks that go from one Kanban to a second kanban and would like to run reports to see all issues across both kanbans.  Would like to see all issues completed or in progress of a par...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Once a month I have to create tickets for a project manually. I am not sure if there is a plugin or workflow extension that will allow me to have this set up automatically each month for cloud. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I'm a newbie in JIRA Admin. My apology, if you find below question, a ridiculous one.  I've one list (single select) in a custom field (on first tab of the screen), where a user can select...

• Question
• jira-administration
• jira-core

When I am trying to select an option on the drop down list when typing the JQL it won't select and fill the field. Here is a video of what I am referring to below. Any ideas what I need to do to fix ...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi All, I have a strange one.    One particular user when they do a Basic or Advanced search comes up with a completely empty results.   Even the the search is as simple as text ~ "us...

• Question
• jira
• jira-administration
• jira-core

Hi, I am currently experiencing issues on 1 board only: I created a quick filter via a query, added it and moved it to the preferred position in the board configuration menu on BoardA. No problems ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Several of my designers have run into this lately after doing a search in Jira.  They review the ‘found’ issues in the Issue Navigator window and decide to add the standard “Status” field. ...

• Question
• jira
• jira-core

Hi all, We want to send internal mail if a sla of an issue may be breached. This works fine, we can send mails. The question is, how can I display the remaining time? If I add the custom field Time...

• Question
• addon-com.metainf.jira.plugin.emailissue
• jira
• jira-service-desk

Hi all, i would to know is it possible to select that only the creator of an issue can make some specific transition. We have 3 fields Assignee, Reporter and Creator of an issue. I want to restrict ...

• Question
• jira
• jira-administration
• jira-software

I have already created a plan in Portfolio but how do i link already existing features and user stories to EPICs which are imported in the Plan?  

• Question
• advanced-roadmaps

I to have more information when a customer sign up for an account in JIRA Service desk. Is it possible to add more fields in to the sign up form?

• Question
• jira
• jira-service-desk

Hi Team, I have created user picker custom field and make it required for a project for a particular transition. Next I have created an issue and moved the issue from one state to another. In that c...

• Question
• custom-field
• jira
• jira-core
• required-field
• transition
• +1 more tag...

Hello, I've recently created a specific workflow for my team, and now, everytime I pass a user story or task to "Done", the title of the user story or task isn't strikedout anymore. As you can see ...

• Question
• jira
• jira-administration
• jira-software

Hi, I want to get only issue key instead of a long text with summary. How can I do that? I tried [Issue].[Issue].CurrentHierarchy.Defaultmember.get("key") as a user defined Calculated members at row...

• Question
• eazybi
• jira
• jira-core

Hi, I am new to groovy script and I used the following script to trigger jenkins job import com.atlassian.jira.issue.Issue def launch= ["wget", "--auth-no-challenge", "--user=username", "--passwor...

• Question
• jenkins
• jira
• jira-core

i logged in as administrator in JIRA and added all users specifying groups and project roles .Then i logged in as tester to report issues.Default assignee can now view the issue.But issue status...

• Question
• jira
• jira-administration
• jira-core

Hi Is there any way to prevent users from resolving an issue (moved to resolved), if sprint field is empty.   Regards, Urmimala (Nagra)  

• Question
• jira-software

Hey guys, We've been using JIRA for over a year now at our company. I've entered the company 3 months ago as JIRA administrator. I was completely new to JIRA when i started but i feel like i've set ...

• Question
• jira
• jira-administration
• jira-software

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Is there a way to have an end to end tractability Confluence-User Story-Test Case-Defect using Zephyr  

• Question
• jira
• jira-core