This question is in reference to Atlassian Documentation: Configuring plan settings Ask your question here...
I have my project and team created. But, when I am trying to indicate team member (which I thought would pull in from the assignee) and Sprint, I am being told that the Source for my team is n...
I have several statues that I want work to be in a "todo" or "done" states (yet still ordered). But the board only appears to allow a single "todo" column (the first) and a single "done" column (the ...
As per this Atlassian documentation, it sounds like only the agents can do the jira query to find tickets for Service Desk projects. We have internal users who’re very technical and are used to doing...
I only want to send one email notification to people I enter into the MultipleUser field. I may do this upon creation, but most likely it will be somewhere along the many workflow statuses. Is it pos...
This question is in reference to Atlassian Documentation: Configuring a Server for Outgoing Mail Is it possible to configure multiple outgoing emails addresses when responding to tickets instead of ...
Hi, We have a single JIRA Enterprise instance and Postgres database in our PROD data centre. We then export database dumps, attachments and plugins to our DR site. This method has served us well, b...
Pgpool-ii is middleware that provides connection pooling, replication, load balancing for postgresql. http://www.pgpool.net/mediawiki/index.php/Main_Page If Jira doesn't support pgpool-ii does Atla...
At the moment we have several project. Now we want to create one main project which then should include all the projects and sprints we have at the moment. Is there a possibility to import sprints fr...
I have an issue type set up in Service Desk, but I'm unable to create a request type based on the issue type. When I click the create request type button nothing happens.
In our JIRA DC installation we get the following errors: "Error activating indexing with path 'null'" ... Cannot create directory: /comments, but I also saw errors about the /issues directory. "Ind...
I need to attach file to the issue, but it exceeds max size limit. Can I, as an administrator, increase аcceptable file size?
Script Runner add-on for JIRA provides experimental feature Aggregate Expression - https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_aggregateexpression I am curious if those ...
We have JIRA(v4.1.1#522) for issue tracking. Following a recent IE11 and Java update (8.0.1120.15) the attach screenshot option has stopped working. Rather than the paste image functionality, it goes...
In our Project we need to managed with issueus which are not assigned well to the queues. How we can transport them to other queues manually? Is it possible? Additionally information: We are workin...
I am using JIRA v7.1.7 Issues->Search for Issues->Contains text doesn't find all issues that contain text when the text is part of a hyphenated word. For example, if I search for 1553, the is...
Using this api call to set it: /rest/api/2/user/properties/' + property + '?username=' + currentUser Would be nice if i could access and change it somewhere in the JIRA settings
I have JIRA 7.1 In that there is JIRA custom field called "Linked Issue" It include one dropdown for issue link type and issue picker is available please see pic. LinkedCustomField.J...
I logged into our JIRA space today and there now are no values in the upper right hand corner to show the progress of our sprint? image2017-3-13 9:59:56.png
This question is in reference to Atlassian Documentation: The upgrade to Atlassian account Most of our users have the same domain (company.com), but we do have lots of contractors with a different e...
Hi! We have currently a Service Desk licence, but now we are assesing if this is the best solution for our set up. We need differente groups that receive different tickets. For example ticket 1 is...
We've been migrating old issue systems into Jira. Using the Import/CSV tools, the issues and comments can be added with the original reporter. The process is pretty easy, so that new use...
I have followed the instructions at https://confluence.atlassian.com/jirasoftwarecloud/creating-issues-using-the-csv-importer-764478441.html but I cannot get a menu for importing csv files.
We have been using JIRA for a while for our internal development tracking and have it all set up nicely. The server was set up to send notifications to staff when statuses change etc using...
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