Jira

Hi, When a ticket is raised it comes through as "Waiting".  We then assign the tickets to the users using the "Assignee" function and selecting the relevant user, but if the user then updates t...

• Question
• jira
• jira-service-desk

When searching issues, i would like to display the name of who made the last update.  I cannot seem to find the way to show that on the screen.  Help

• Question
• jira
• jira-administration
• jira-core

Dear developers: What has to be done to reanimate this Plug-In?

• Question
• addon-com.kaanha.reports
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Dear all, I'm using JIRA software (and core) version 7.2.7 I start to type project = TEST AND issuetype = f and I was expecting that the "New Feature" option will remain on the autocomplete su...

• Question
• jira
• jira-software

This question is in reference to Atlassian Documentation: Publish updates to linked projects In Porfolio, I have designated a target end date, and there is a scheduled end date automatically entered...

• Question
• advanced-roadmaps
• cloud
• jira
• jira-core
• publish

When a task is created, I want the reporter field value copied over to the impacted user. Can I do this with Automation for JIRA?

• Question
• addon-com.codebarrel.addons.automation
• addon-com.codebarrel.addons.automation.lite
• cloud
• jira
• jira-cloud
• +1 more tag...

• Question
• jira
• jira-software

Hi, I would like to add a field (Type) to the card view when looking at the project boards, but I can't see a way to edit the view at all.  Is it possible?  Below is a screenshot of the boa...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Can we add requirements, write test cases with steps to execute using JIRA or do we need a separate test management tool to work? Please confirm. Thanks. sudha

• Question
• jira
• jira-core

Hi, I created a project but there was a bugg at the time of creation, since I can not use or delete it. Error message when deleting : Confirm that you want to delete this project and all its issue...

• Question
• jira
• jira-administration
• jira-software

i dont see any link for JIRA agile source to download.

• Question
• jira
• jira-software

I want to give access to one of the users to Create a user and reset password for any in JIRA. But I do not wish to provide global admin access to the user. Is there a way I can s...

• Question
• jira
• jira-administration
• jira-core

I have a project with multiple issue types, all of which use the same edit/view screen and screen configuration. However they use and have to use different workflows due to approval processes. I hav...

• Question
• cloud
• jira
• jira-cloud
• jira-core

hi, when i opened bug, sub-bug i want to set a value to the sprint and epic name\link filed from there parent. for example: story A - belong to sprint #2, epic name= test when i open a bug or sub...

• Question
• addon-com.codebarrel.addons.automation
• jira
• moderators

When running the following command on centos it returns "Could not untar archive. Aborting." ./atlassian-jira-software-7.3.0-x64.bin I'm currently running under root. I have even chmoded the file...

• Question
• jira
• jira-administration
• jira-core

Hi,  There are around 7-8 request types in our JSD(server) project. We do not want to group the request types and so these all are appearing vertically(one after another) on the customer portal ...

• Question
• jira
• jira-service-desk
• request-type

• Question
• jira
• jira-administration
• jira-core

Hello, I am a new user of JIRA and my company is now using the Xray add on for testing managment solution. But there is a problem, when I follow instructions of "getting started" 's guide I se...

• Question
• jira
• jira-administration
• xray

I want a report page in Confluence that shows: All the Epics for a given project - to give me that headlines for my report PROJECT = TestPrj AND issuetype = EPIC All the issues (Story type) tha...

• Question
• jira
• jira-software
• jira-software-development

Hi, Please confirm if this is the correct link (https://www.atlassian.com/legal/customer-agreement) to refer regarding the customer agreement to avail JIRA service desk server version for ...

• Question
• jira
• jira-service-desk

Hi, does anyone use multiple JIRA servicedesk front-ends to spread workload? currently we deployed 1 frontend with 1 backend(db). but I'm exploring the scalability to avoid future headache. if y...

• Question
• jira
• jira-service-desk

How do I report on customer XX stats.  Prior to meetings we prep reports, how many tickets for xx customer, how many tickets achieved SLA.   These reports seem to only show the entire JSD?

• Question
• jira
• jira-service-desk

I'm trying to add the Epic Name field to my screens, but it's saying that it has no context configured. I can't for the life of me figure out how to add that context. Screen Shot 2017-01-22 at 6.58....

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

• Question
• jira
• jira-core

When a service desk agent creates a ticket, organization is not automatically added. Is it possible to add this with the automation plugin or with scriptrunner? Issue's created through the customer...

• Question
• automation
• jira
• jira-service-desk
• scriptrunner