Jira

Hello, Can field "Generate application on behalf of" be included in jira? Many clients contact us via telephone, and agents prefer to open the issues on behalf of the client from JIRA and not from ...

• Question
• jira-service-desk
• jira-service-desk-cloud

Hello,   I have created a plugin with custom functionality for our Jira 6.3.6. Recently, we upgraded our Jira to 7.3.5 and since then the plugin is no longer working. Upon checking the lo...

• Question
• jira

Hello, i have bought a jira service desk licence, but i don't understand where to modify the formula for my customers. The customer has a link "report a system problem" but impossible to find this s...

• Question
• jira-service-desk

...tatus").getName() == "In Progress") Then I want to check status of all parent sub-task before return true Pseudo-code: for subTask in parentIssue {    if(subTask.get("status").getName() != "To D...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• developer
• jira

Jira is sending more then few times a day mail notifcation about unassigned due date. we want to disable this specific notification, is it possible?  

• Question
• jira
• jira-administration
• jira-core
• jira-development

Hi,  Can you please advise how can I configure JIRA so when you answer an email to a notification, the email content will become a comment on the JIRA issue? Thanks!! Naama

• Question
• email
• jira

trying to create individual boards for each team members in my team

• Question
• jira

For creating a new tst cycle using below Rest API.. But its not wotking. Could you please help me??   /connect/public/rest/api/1.0/cycle?expand=&clonedCycleId="

• Question
• atlassian-marketplace
• jira-core
• rest-api
• zephyr

• Question
• jira

Hi, I have a customfield in the jira task, but some value are missing. How do I find where this value come from, is it reference some table ? or has it been populated manually. I have admin access...

• Question
• developer
• jira

The Project Roles list is empty in the 'Viewable by' dropdown when adding/editing a work log record from the Time Reports for JIRA Cloud Timesheet screen.  I am able to see my Project Roles...

• Question
• jira
• time-tracking

Hello, We start evaluating JIRA Software for Release Management Tool and looking for a good pracitice sample workflow that support for product release for multiple Environments (QA/UAT/PROD) on diff...

• Question
• jira

I have a field "PI" (program increment) where the data is a date range. I want to create a filter that displays all tasks where [TODAY] is within the date range of that field. I have a filter where ...

• Question
• jira
• quick-filter

I have seen other pages as reference and I have been trying to implement the WorklogImpl and/or WorklogImpl2 in scriptrunner. It keeps giveing me an error on this line of code: worklog = new Worklog...

• Question
• groovy
• jira
• scriptrunner
• transition

Hi!, Actual scenario is when I attach a attachment to request I am able to copy the attachment to task but if I attach other attachment to request both previous one and current attachments both are ...

• Question
• groovy
• jira

I am looking to get list of transitions and list of fields on each transition thru Jira REST API. Rest API i am using: /rest/api/2/issue/{issueIdOrKey}/transitions?expand=transitions.fields parsin...

• Question
• api
• developer
• jira

I am trying to report on the average number of tickets that were open at any given time over the last X days, however I don't see any means of doing this. Has anyone had any experience with this?

• Question
• jira
• jira-service-desk

I get that I'm now supposed to use a verifed email as a username instead of my old username. When I change my username to my verified email, I still get the 401. I'm using basic auth without ba...

• Question
• authentication
• jira
• rest-api

         I am trying to limit the fields that are returned from a JQL query and when using a URL in a rest call. What is the syntax of the expression do I nee...

• Question
• jira
• jira-software

Have been using Jira for a while and all great, have now implemented JIRA service desk which seems to have been going well also but have just noticed the reporter field in JIRA is also showing the cu...

• Question
• jira
• jira-service-desk

JIRA — Internal Server Error Error reference: 7e9391cf-8cec-4639-8a7b-f3c546da2539 Unable to render full error details at this time. Please consult the error logs for more information.

• Question
• jira

Hi All,   All I want to do is include an external javascript file how hard can that be you ask? well its turning into a nightmare, i have a web resource from an example plugin ive found: &nbs...

• Question
• developer
• javascript
• jira
• jira-development
• velocity

IT has recently moved us to Office365.  I'm having a hard time finding definitive information on how to configure Incoming and Outgoing email for our JIRA instances as it pertains to Office365. ...

• Question
• email
• jira
• ms-office-365

Hello! I am currently trying to add a "How to guide" group to the customer portal which I can add text to for users to read. Looking through the request types and field types I've noticed that ...

• Question
• jira
• jira-service-desk

Hello, I need some help to get the Issue Summary From an Query issue linker Custom Field in the Email Templete of JIRA. I have a Field "Account " which is a query issue linker .So when ever any one...

• Question
• jira
• developer
• email
• jira-core