Dear Team can you please help with details as my new to JIRA installation.. Im looking for details to understand: 1. the use of web server and application server configurations needed for a JIRA i...
We are looking at using JIRA as our solution, however it seems to limit email addresses I can use to create a ticket. To clarify, I need to get an answer from our supplier in order to resolve th...
...ew HashMap<Long, String>(); Long selectedId= (long) -1; boolean selected = false; Object value = field.getValue(issue); if (value!=null) { selected=true; } for (Option option : (Iterable&l...
Hi, we have a public JIRA instance that is used by our customers to report bugs directly. Now we want to implement a feedback function in our windows-software and want to use the issu...
Hi, We have many issue types for all projects and one of them is "request- uptime issues" In this issue type we automatically assign tickets and all of them come in open status as of now th...
Hello, there is a requirement that a web hook notification (to Slack) is triggered when an issue is moved to a specific project. This seems problematic: If an issue is being moved to another proje...
I'd like to know how it' possible to consider new sub-tasks as an additional and unexpected workload after a sprint is started? According the Scrum and the Lean principles, the team isn't supposed t...
We have done the customisation for workflow but that has to be applied at issue level but not subtask level. How can we switch with defautl workflow for subtask in an issue. or how can we us...
project = "XXXX" AND issuetype != Epic AND component != none AND Status was Done during ("2017/05/01" , "2017/07/31") picks all the results prior to even 1st Jan. What is wrong with the quer...
Hey community, I'm trying to integrate JIRA with OTRS. To not flood JIRA with newly created labels, I want to have a fixed pool of values that can be selected. Through the API however, I don...
Working with Portfolio is greate. But I would really like to have the option to take out an previous plan. Either to restart or to clean up planning that did not really work out. Is there a way to l...
Hi, I want to create my first webhooks on the event (jira:version_released). I read the documentation : https://developer.atlassian.com/jiradev/jira-apis/webhooks So i know it exists, ...
Hi, We are trying to upgrade JIRA from 5.2.1 to 6.4 version. After completing upgrade it is giving an error message that, "The current license is too old to install this version of JIRA". Could yo...
We are change port setting in server.xml but unable boot jira from new port
I have a project configuration where multiple projects (~25) are managed with JIRA, and collaboration between projects is to be done. What is the best way to model issues that define collaboration be...
I am developing a JIRA plugin and I want it, once installed, to create an Application link preconfigured with my application details. How can I do it? What API to trigger? Right now my users have to...
Hi Team, We have a dropdown field with some vales as A,B,C,.. and if likend issue type ="TEST-123" The dropdown value should show bydefult as 'B' please guide me on this. Tha...
Hi, Maybe I am missing something but using the Jira Service Desk (cloud) API, I cannot see a way to close a request automatically. https://docs.atlassian.com/jira-servicedesk/REST/cloud/ I c...
I would like to know the best way to implement the use of non-custom JIRA fields within the Administration Form that I am building for a plugin. The configuration of the plugin will require the setti...
#disable_html_escaping() #if ($issue.components && $issue.components.size() >0) <tr> <th>#text("common.concepts.components"):</th> <td> #foreach ($component in...
I have a scenario where I create children tasks for a parent issue and I have created a link type of "assignment" with one direction being "is assignment of". I would like to restrict these tasks so ...
Is it possible to show custom field values in the backlog preview on the right column. I added two textfield previews and I can see them in "edit" mode, but they don't seem to show up in the preview....
I can no longer see the "POR" PORTFOLIO board or the $VOD board... Any ideas? https://aetndigital.atlassian.net/secure/ManageRapidViews.jspa
Hi, Can someone explain what it mean by when a JIRA resolution is "invalid" ? rgds, Rama.
I've updated the workflow for my project (in cloud). However the Drop Down List for "Workflow" for an issue does not show the latest changes. It updated sucessfully before because it ha...
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