Jira

Hello Everyone, I have three projects with issuetype defect, I would like to have a screen for this issue type with few required fields, and I would like to have same screen for all the projects w...

• Question
• jira
• jira-core

When using the Links Hierarchy plugin to view an issue you can use the Export (Current fields) function to generate an Excel spreadsheet containing a hierarchy of the issues related to the curre...

• Question
• addon-com.docminer.jira.issue-links
• app
• export
• jira-core
• jira-software

I have an Issue Statistics gadget on my dashboard. Its based on a simple filter showing all open tickets for 3 helpdesk techs. Then the gadget shows the total number of open tickets for each tech. Th...

• Question
• jira
• filter
• gadget

Hello, I have run into the problem that's been described in a other ticket with the same Description. I cannot find the solution though. The solution that is mentioned below is not working.  If...

• Question
• atlassian-support
• jira
• jira-administration
• jira-server
• ms-exchange
• +1 more tag...

I have installed version of JIRA6. And i have added a plugin of jira portfolio 1.10. JIRA portfolio 2 is not compatible with our JIRA.  Problem : I imported the issues in JIRA portfolio. I...

• Question
• advanced-roadmaps
• jira

I usually create Release Requests by copying the existing the RR and using clone. The process creates new JIRA ID. It worked for more than 2 years. Off late when I try to clone, issue is created wit...

• Question
• issue
• jira
• key

Need to migrate stories along with attachments from VersionOne to Jira

• Question
• jira
• versionone

Hi Team, Certain users or user groups in Jira should be able to login and View all the Tickets, reports and dashboards, However they should not able to create any new tickets in the system.  Ho...

• Question
• jira

Method:  ProjectCreationData.Builder pcdBuilder = new ProjectCreationData.Builder(); pcdBuilder.withName("test").withKey("EX").withDescription("Testing").withType("business").withProjectTempla...

• Question
• api
• jira
• jira-development

Using the cloud version of JIRA Service Desk and the buttons on the ticket screen dont seem to match anything i have setup. I have a button that says "Respond to Support" and i cant find this descrip...

• Question
• jira-service-desk
• jira

I'm struggling to find inbuilt reoprts or examples for breakdown by agents over time periods. I want to find a provious working week, and maybe previous month, Incidents & Service Requests broke...

• Question
• jira-service-desk
• agent
• jira
• report
• resolve

I wish to Support different workflows through the same Service desk for different issue types. In detail, i need Change Requests to follow a different workflow and also not apply any SLA. Also, is i...

• Question
• jira-service-desk
• jira
• workflow

I'm building a plugin for Jira. I want to add a caching-layer so I wanted to use the com.atlassian.cache.CacheManager  I have to inject this via an argument / setter. Since I'm extending an o...

• Question
• cache
• java
• jira

Hi, I would like to ask on behalf of our customer, what is future vision of the Cloud solution (he decides whether to take a cloud or server solution). Here the questions: what are the planned fe...

• Question
• cloud
• jira
• jira-cloud

Hello,   Though admin rights have been granted to the respective projects, commits made in JIRA Portfolio vanish directly after the commit has been made for certain projects.   For exam...

• Question
• advanced-roadmaps

i have 2 workflows one for epics and one for story, tasks and bugs. once a ticket is created as a story i cant change it to an epic or vice/versa. epics has a product management route while the ...

• Question
• epic
• jira
• story
• workflow

We have been using JIRA for our software development for many years and are pretty happy with it. Our software is being used by many customers at many sites.  We are now investigating how we c...

• Question
• jira
• jira-service-desk

Hello, We have devloped a Cloud JIRA add-on that receives webhooks on issue create/update and performes some operations on the data. Instance that the add-on runs on is verified using clientKey save...

• Question
• jira
• cloud
• webhook

I have a custom screen which shows up on a Workflow Transition. I want to display some information like a description for the screen, but I am not able to do so.  The top heading on the screen ...

• Question
• description
• jira
• jira-administration
• screen

Hello All,   We would like to fill the components of the project from database. Is it possible, without restarting the server to reflect the changes? We have around 100 components(and growing)...

• Question
• jira
• component

I am trying to configure my JIRA instance for the following scenario: We run a project for a client who loves having an overview of project progress and status etc. I have created a view in confluenc...

• Question
• client
• confluence
• jira
• permission
• project

Hi, I need to provide statistics/reports for a particular project. This should only be provided for a particular project, as it is very specific and we don't want to spoil the other hundreds of our J...

• Question
• jira

Hi We have been using JIRA Service desk for some time now with no issues however recently we have added a new client onboard that have issue logging tickets with us via e-mail.  Initially, the...

• Question
• jira-cloud
• jira-service-desk-cloud

I found that we cannot edit base url. Is that true? or is any way work around.

• Question
• jira
• cloud
• jira-cloud
• jira-software
• url

What happened to my Backup Manager??? I've logged in as Admin, after going to the Administrator->System page, IMPORT AND EXPORT it only shows one option, "Restore System."  There is no optio...

• Question
• jira
• backup
• cloud
• jira-cloud