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Community resources
Community resources
Jira
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JIRA Server Version: 7.3.1 I created a backup of my JIRA Server using the JIRA Backup tool. I expanded the archive and copied the data and logos directories over from my JIRA_HOME folder. &nbs...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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We have 7.3 - Trying to set up incoming mail - need assistance
- Question
- jira
- jira-administration
- jira-software
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Hello, I haven't been able to confirm my email address (persistent error message below), meaning I've never been able to log in. Screen Shot 2017-02-20 at 11.26.41 AM.png Help? (What's awesome, b...
- Question
- cloud
- jira
- jira-cloud
- jira-core
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We are new to JIRA and devs have an existing form that will create an issue in JIRA software cloud. They are asking for a new user. Should I create a new user for each such request or should we have ...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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- Question
- jira
- jira-software
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I'm using JIRA Service Desk. My end users only have "Comment Internally" as an option when using the standard (non service desk) UI and are able to see tickets that are marked with "Internal". H...
- Question
- jira
- jira-service-desk
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Hi, I added a new status to my workflow, and a new column in my board that should include the issues with this status, but , when I change a issue's status to that new status , I can’t se...
- Question
- jira
- jira-administration
- jira-software
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Ex: sub-task "BIND-225" belongs to story ID "BIND-124" From this view its easy to see the relationship but if you're inside a sub-task its not apparent though you can use the breadcrumbs to navigate...
- Question
- jira
- jira-administration
- jira-software
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- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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Hi there, when I try to add the gadget of sprint health or the one that shows remaining days for the current sprint, I get an error saying that I cannot see the requested board because it doesn't exi...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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I would like to have a list of users that are subscribers (i.e those who created one or more subscriptions) and the name of the filter they subscribed. Currently I only can see all shared filters/das...
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A user story for a particular function has been implemented in production. After go live, the business has a small enhancement to the function. Should the user story be reopened for the enhancement?
- Question
- jira
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Hi everybody, At the weekend, I attempted to upgrade our JIRA production server from Jira v7.0.10 to v7.2.7. This failed with the below error and I was forced to abandon the procedure. This upgrad...
- Question
- jira
- jira-software
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We've experienced problem that our local JIRA installation with BigPicture is very slow - we have less than 30 users 4 main projects with about 300 issues each decent LAN connection...
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- Question
- jira
- jira-administration
- jira-core
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Completely new to JIRA. Trying to get academic license applied. I have to enter my Server ID, but I can't find it. The instructions say: Log in as a JIRA administrator Click on the Setting...
- Question
- cloud
- jira
- jira-cloud
- jira-core
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I want to embed a YouTube video in the announcements sections of Service Desk. I know it is possible because the sections accepts HTML.
- Question
- jira
- jira-service-desk
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Hello Here I have two custom fields Approved By (User Picker) and Approval (Check Box) options Yes or No A Transition should go forward only if the person in Approved By selects check box an...
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In the list of issue types that are available while assigning an issue type to a field type, only one of our issue types is listed with a weird character (a white question mark on a black diamond bac...
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This question is in reference to Atlassian Documentation: Adding target dates I can neither find this "Go to Scope > and check the fields target start date and target end date so they are d...
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We are in a bit of a hurry to resolve this issue. What we are trying to accomplish is that we can have Jira Core with service desk where the ID of an issue is the same ID in our ERP app . The functio...
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Hi, I am trying to import issues in to JIRA 6.4 and I cannot seem to find the comments field in the Map Fields dropdown. All other default and custom fields are available How do I enable this field...
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1. can one devide it per customer so other customer group does not see the questions. can a knowledge database be set up seen by all customers ? (here meaning external customers). 2. from inte...
- Question
- jira
- jira-service-desk
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I am trying to get the Epic issue key using the issue key of one of its stories. What would be the query that gives in this result. Thanks. ---Details--- Let's suppose there is an EPIC : PG-01, an...
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
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