Jira

Using only the PD number, how do I look up a production defect in Jira?

• Question
• jira

There are so many sub-projects in the JIRA source code, is there some documents to explain what's purpose of every sub-project? And how to debug the JIRA source code in local machine?

• Question
• jira
• source

I've been adding custom fields and updated the workflow for a Business Process project in JIRA, and along the way the Board view started only showing the attached message.  I click the link and ...

• Question
• board
• jira

Does anyone have experience with changing the custom email address in JIRA Service Desk? I need to change it from support@company1.com to support@company2.com but I'm a little concerned that just en...

• Question
• cloud
• jira
• jira-service-desk

Hi,   I am trying to setup Jira service desk to migrate over from ManageEngine ServiceDesk Plus and currently it emails the customer when a ticket is assigned to a technician with the technici...

• Question
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi, When I import issues with reminaing estimate and original estimate they are now coming through in miliseconds. I used to be able to import an issues with a remaining estimate of 21600 which would...

• Question
• csv
• import
• jira

I'm trying to update a jira with a new comment through JavaScript. I can do this all day long with cURL but using javascript is proving more challenging. I was able to call the Jira API for a GET req...

• Question
• api
• comment
• javascript

Hi, I have created a workflow that i want to assign to the project. The workflow is currently innactive. I go to the project summary and in the wrokflow section i try to change the workflow. Howev...

• Question
• jira

Can the JIRA incoming email handler process emails from external email addresses that are not registered as users?

• Question
• email
• jira

I performed a Cloud -> Server migration, and now unable to login. I've tried my Atlassian Account credentials, as awell as sysadmin | sysadmin from  https://confluence.atlassian.com/admin...

• Question
• jira-cloud
• login
• server

When I change status of requests using android app (jira cloud) to resolved or closed, they are done on android, but on desktop are still in open requests list. When I close request using browser,...

• Question
• jira

We need to integrate JIRA Help Desk with our partner who is using EasyVista Service Manager. Has anyone already done this? How can it be achieved? Jan

• Question
• jira
• jira-service-desk

Hi, I have a general question about JIRA Workflow export/import.  We know that their are two ways to export JIRA Workflows. Either as XML or JWB (JIRA Workflow Bundle). In each of them (XML a...

• Question
• export
• import
• jira
• workflow

How can I set this issue security: Only users who at least one comment added on issue, can view the issue. OR Only users who at least one time the issue assigned to he/she, can view the issue.

• Question
• jira
• jira-service-desk

Hi. I'm wondering what is the purpose of "like" at Jira comment, if there is no way to know, that someone liked my entry without going back to that issue. Very seldom one read his own comments again...

• Question
• jira
• like

In our JIRA platform,we managed some different business projects, so there are many JIRA administrators, and the JIRA administrators could see the projects that not belongs to them. From security per...

• Question
• jira-software

I'm an administrator of JIRA & Confluence on Atlassian Cloud for our section. I tried to change my user's email address but cannot getting a pop-up saying "This feature is temporarily unavailabl...

• Question
• administration
• cloud
• confluence
• jira
• user
• +1 more tag...

Hi, Our organization has recently migrated to JIRA v7.2.9 and while browsing through the atlassain documentation i got to know that we can grant persmissions to groups directly in the schemes f...

• Question
• jira
• permission-scheme

Hi, Im sing JIRA Cloud and I need to use JQL to display createddate and updateddate to include exact time.I want to use these in Confluence pages.

• Question
• jira
• jira-cloud

Hello fellow Atlassian...ans?   I'm working on creating workflows as prototypes for the non-engnieering department in our company.  I want to setup a seperate JIRA Cloud account for ...

• Question
• cloud
• custom-field
• jira
• migration

...ssue,EventDispatchOption.DO_NOT_DISPATCH,true); }

• Question
• jira
• scriptrunner

On my Jira Test system I have just added the LDAP authentication connectivity. I then changed the order of authentication to look at LDAP first. Problem is I just locked myself out and I don't k...

• Question
• jira
• jira-software

when I starting sprint Jira information invalid date, but date is valid format.

• Question
• bug
• jira
• jira-software
• sprint

Experts: I am getting ready to install jira service desk on CentOS 7. I plan to install Confluence also. When I installed CentOS, I selected to include PostgreSQL. It installed version 9.2.18-1. Th...

• Question
• jira-service-desk

Hello, I have created a Dashboard in JIRA, but it is confusing that the colors of the pie charts depends on the %.  Can I change that in order to relates the colors to the status & the pri...

• Question
• dashboard
• jira
• pie-chart