Jira

Is it possible to add extra columns to the Jira Service Desk in the issue overview? We would like to add due dates and priorities as extra columns, so that our customers can have an overview of the i...

• Question
• jira
• jira-service-desk

i want to use the reports so that i can use the graphical representation of my project issues,.

• Question
• jira
• jira-cloud

Hi, I found No draft workflow was found for "XXXXX" exception when checking system log, and have ask for some clue in the open issues list but no result. Could somebody please tell me how...

• Question
• exception
• jira
• workflow

Can somebody point me to the table(s) containing the data (committed + completed story points) by sprint in the JIRA database?  Thank you. P.S.: I did find a similar question and answer h...

• Question
• database
• jira

The plugin I need is for solving the dependencies between tasks or relations. To illustrate I will give an example, I need to book an hotel reservation for international guests by today and the numbe...

• Question
• jira

...ashboardPortal = portalPageService.createPortalPageByClone(dashboardUserAdminServiceCtx, dashboardPortal, templateDashboardId, true); The problem is- "portalPageService.createPortalPageByClone" is r...

• Question
• dashboard
• jira

Hey folks, Looking to increase the width of a Select List Cascading Custom Field in the 'Raise a Request' screen of a JIRA Service Desk deployment however not having much luck. Tried a couple diffe...

• Question
• jira
• jira-service-desk

Hello! Consider I have issues in my JIRA project. Some issues are resolved, some are not. Each issue has a complexity value (integer number) assosiated with it (I'm using Story Points for this)...

• Question
• jira
• issue
• jira-cloud

Hello, I have a problem and need some help. I have two different instances of a JIRA application -> Jira1 and Jira2 (but they are directly connected with each other). For synchronization I want t...

• Question
• attachment
• jira
• jira-development
• rest-api

Hi, the current time tracking report in Jira is per a version. I would like to create the same specific report per sprint. Is it possible?   Eli

• Question
• jira
• jira-software

Hey folks, does anybody know about a service desk add-on / extension which allows to add more details to the customers profile? In our business scenario we receive customer requests at our service ...

• Question
• billing
• customer
• jira
• jira-service-desk

Hi, Just need some clarification. Installing Jira Service Desk, will also install Jira Core. But does this provide access to all the functionality of Jira Core or will I need to purchase and install...

• Question
• jira
• jira-core
• jira-service-desk

If I logged-in as a service desk curtomer and create a request with an attachment. Then go to my requests and try to open the same request, in the attachment section , it is unable to view attachment...

• Question
• jira

After a user submits a ticket, I would like to have a confirmaiton page which has been customized by our needs. We are using Jira Cloud.

• Question
• jira

I would like to have some text (default value) for the Descriptoin field. How to do this?

• Question
• jira

Hi, In my project we create a separate "Test" (Zephyr) issue for every "regular" issue (Task, Bug, etc..). In our customized workflow there is only one transition that moves the status to "Done", a...

• Question
• groovy
• jira
• workflow
• zephyr

<original question removed by poster accidentally>

• Question

How to use logging from inside Jira plugins? is there any howto about it?

• Question
• app
• jira
• jira-app-development
• jira-development

Hi  We are having Jira, Bamboo and BitBucket are running in Production. so for upgrade process, we created the copy of the prod server and done upgradations of all the three.  For te...

• Question
• jira

I need to restrict users in our network not to access any Jira / Confluence / hipchat hostings on cloud other than the one created for corporate use. Is it possible to have a dedicate ip for the...

• Question
• confluence
• hipchat
• jira

  I recently added a Kanban board to my project (in addition to Scrum) and changed some workflow configurations. I assume that one of those two things made the progress bar always show no progr...

• Question
• epic
• jira
• jira-software

I have a table that calculates the total cost of a program, by summing up the individual costs (rows).   I need to store the total cost from the table into a custom field in JIRA so that it...

• Question
• custom-field
• jira
• sum

I would like to create a report in Service Desk that shows the average time to resolution of issues for a given time period.  I would also like a report that shows the average age of currently o...

• Question
• jira
• jira-service-desk

I have an integration that triggers off of a "Changed Flag" field. What I want to happen is any time the Due Date or several other date fields change (most of these changes are done by hand, not thro...

• Question
• custom-field
• integration
• jira
• workflow

Right now we have an email with an emoji in the subject that has brought down our entire email channel so no tickets are able to come in from our inboxes. Deleting the email from the inbox has not s...

• Question
• jira
• email
• jira-service-desk
• request