Hi there -- we have a web service that is able to log application errors related to a specific JIRA issue right into the issue comments using the REST API. So we can see the actual errors relat...
While upgrading confluence accidentally wrong path for installation directory it deleted installation directory for different environments. Is there any way to restore installation directories for di...
Hi there, We're using JIRA Cloud and we're suggesting a group of people (Support team) to use the Portal to enter tickets in one of our Service Desk project. Most of the Support team have a JI...
...racleJust.setHidden(true) And the inline script set as below: import com.onresolve.jira.groovy.user.FormField FormField oracleRole = getFieldById("customfield_10531") FormField oracleJust = g...
hi all, users would like to run a report and they want to capture the release dates. For ex- If the end release date is changed from X to Y , they want to see that data for multiple issues across p...
Hi, I attempted to migrate form the Jira 7.3.6 starter internal database to a postgreSQL as described here: https://confluence.atlassian.com/adminjiraserver071/switching-databases-802592192.html#Sw...
The person who was the original admin of our JIRA process has left the company. However, whenever we now create new projects, the system continues to assign all new projects to this person, eve...
Hi, This question is regarding Atlassian Certification Programs and whether one should go for it or not? I am a 2+ year JIRA Administrator, and I was looking into ACP-100 JIRA Administrator ...
With the same set of issues, Is it possible to rank them one way on one board, and then a different way on another board?
I am using Jira v7.1.9 with Project Configurator v2.1.3-J7 I attempt to migrate projects from our Dev environment to our Prod but issues are not loading. I've migrated several projects recentl...
I'd like to be able to customize the issue key for each issue. Let's say my project key is ABC. If I'm importing a csv file with task ID's of 100, 150, 200, I'd like them to create issues with keys A...
Hi, I created quick filters for a board project = AP AND assignee in (LukeT). I also tried changing the filter to project = AP AND assignee = rourken. When I click on the filter, it is NOT only showi...
I'm trying to get evaluation license for the any add-ons (i tried with numerous), and instead Get License Message i'm getting follow answer: http://prntscr.com/gmq71w
if a correction of an issue is incorrect, we will have several values in field fixVersion. For example an issue has been corrected in version 2, then again in version 3, and again in version 5, so i...
For a single project, we would like to have one Label preset when ticket created. Example: Ticket created and "Support" is the default Label for that issue and all issues created. Unless you have an...
I have same custom fields both in Epic Create screen and Task Create screen so i would like to copy most of the field values that are present in the Epic to the Task level instead of providing t...
i am using Microsoft Explorer, and in an attempt to drop a word doc into a JIRA ticket, i receive the following message >>> Unable to attach file in JIRA Issue Collector due to missing token...
I don't have available some buttons in JIRA 2, I am not be able to close a ticket in Jira or change the status and resolution.
Picture a daily, operational checklist that an analyst prints out and checks the boxes as they go down the list. Maybe that item has a value they type in. At the end of the day, the check...
I would like to set up an event receipt of sorts for users to receive after they log hours into JIRA. I know that you can have receipts set up for issues, etc. Any insight or knowledge...
Hi, We've been big users of Jira Software for a long time now and are starting to look at the Service Desk application, however I have found one blocker in our testing. Right now, our user access t...
Hi I have a project set up with a project key 'ABC' so that tickets are created as ABC-1, ABC-2, etc. I would like to make sub-tasks have incremental project keys (so if I create a sub task ...
Just installed FishEye trial and started evaluating Jira Cloud. I was able link these apps, but now I'd like to use Jira users in FishEye. Is it possible to use Jira Cloud as users directory in FishE...
I'm trying to add a section to the JIRA service desk portal that I can use to display FAQ and other useful info. Is there a way I can do this without it being a request?
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