Jira

We need to update from 7.1 to 7.5 and would like to start with a clean database on a newer server. How do I make sure our licenses transfer to the new hardware? Ideally we would start with a clean da...

• Question
• jira-software

Hi, I found a bug in Time reporting & Work log section in JIRA, but I am unable to report that bug. The error I get is "User doesn't have the 'Assign issues' permission". I would attach a screens...

• Question
• jira-software

I have 2 active projects and 2 active sprints. For convenience, I have both the active sprints display in the same work configuration for one of the projects. But when I close one of the sprints...

• Question
• jira
• sprint

Hello, I have a user who tells me this information. I can not access the conf of the board I just created. https://michelintravelpartner.atlassian.net/secure/RapidBoard.jspa?rapidView=5&conf...

• Question
• jira

Hello, I work as a volunteer for an NGO where a relatively large number of people (dozens) translate topical commentaries to various target languages.  All of them are volunteers, so a typical p...

• Question
• jira

Is it possible to know which issue caused the release to be overbooked. In my case I see the timeline is red and when I go to the releases I find the overbooked releases, when I view the issues...

• Question
• advanced-roadmaps
• jira

Hello Everybody, I am currently working on creating a new structure for a 70+ people company and honestly I am struggling a bit with how to set it all up. Basically what I am lacking is th...

• Question
• jira
• project-management

Two of my team members are getting errors when attaching documents to issues. It happens regardless of whether they browse and select a file or drag a file to attach. The error message...

• Question
• jira

Hello together,   I wanted to ask if it´s possible to let users of Jira log in with the help of the active directory, but once in Jira, the internal directory of Jira gives the user all the pe...

• Question
• jira
• jira-service-desk

We decided that Epic Links were not always being added when creating an issue and found this article - https://confluence.atlassian.com/jirakb/how-to-make-epic-link-required-on-jira-software-issue-cr...

• Question
• jira-software

I am developing an add-on (Jira 7.5+) that can create project based on the customer actions. The project is created using a template but it happens that the project can be a software project so I hav...

• Question
• java
• jira-development
• jira-software

Hi all, just trying to make my queries as easy to update as possible, to allow me to create easily editable confluence report pages. so the current query being used is project = AA AND (status cha...

• Question
• jira
• jql

I am trying to use the REST API to create an issue in Jira, which is something that I've had working successfully for ages, but the difference is I'm trying to put in labels as well. The JSON below ...

• Question
• jira
• rest-api

Hi there, I want to know if we can add Percentage bar inside ticket which can be displayed at Ticket level on scrum board. There was discussion on https://community.atlassian.com/t5/Jira-quest...

• Question
• jira

In our project, we want to get worklog based on project. Is there any API which supports that. I have checked the API reference at: https://docs.atlassian.com/jira/REST/cloud/#api/2/worklog-get...

• Question
• jira

I have configured a custom field with dropdown. I want to set security in a manner that one user is able to access ticket, only if the value of the field matched to e.g X   For e.g- Dropdown h...

• Question
• jira
• security

Hi, When we try to add a component to a project via the interface or via REST, the application is displaying the "Internal server error" notification. Any ideas why this error is popping up? Below...

• Question
• component
• error
• jira

Jira Cloud is very slow this started today. It is taking over 13 seconds to populate a field on JIRA. It is occurring on every ticket. All the team are experiencing this. Nothing changed rec...

• Question
• jira
• jira-service-desk

On the Version Report my projected release data is 11 Dec. On the Release Burndown it says two more sprints after this week to complete and brings us to 24 Nov. There are a couple weeks difference ...

• Question
• jira

Hello, I need to get a Workflow scheme for a current project, but trying to run code: import com.atlassian.jira.component.ComponentAccessor def SchemeID = ComponentAccessor.getWorkflowSchemeMan...

• Question
• developer
• jira
• workflow

I am seriously losing faith in this system. I  can't change the 'Project Lead'. When I select myself (Admin) as the 'Project Lead' it changes it back to 'admin'. This is in Project Settings.

• Question
• jira-software

Hi everyone, I am developing an add-on in a JIRA Software Cloud instance, and I need JIRA to notify my add-on when an issue import has been done. I've searched through this link and I fo...

• Question
• cloud
• import
• jira
• webhook

Hello, We use the Zephyr for JIRA Cloud to manage test cases. But the query is not good enough. So I'm looking help from the Script Runner.   We have a JIRA project called "MANAGE". We have ...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira

Hello, during the weekend we performed a reindex and today we had many departments reporting numerous (a few hundreds) of closed issues that now appear reopened. Also, we had a few cases of lost com...

• Question
• jira-software

Hi,   Ive configured story points to global context and for epic and story issue types. However its not showing when I create a story or epic issue.   Thanks 

• Question
• jira-software