Jira

In some cases, new reporter may not know which project shall the issue belong to, however they know by components. Is there any way to do this in JIRA?

• Question
• jira

Hi we are looking at JIRA for our service desk which is a small group of staff ( currently 6) and wanting to know if we can easily import existing external customers. I have exported spreadsheet with...

• Question
• jira
• jira-service-desk

Hi There,    Did any one attempt to migrate basecamp data to JIRA??   Cheers Manohar 

• Question
• jira

Apologies up front for what seems like a basic question.... I have what seems like a pretty generic need but having a very minimal developer background I am struggling to understand (...

• Question
• developer
• jira
• rest

I have a custom field, with a value, that's not configured on any screens.  When viewing the issue (eg. https://blah.atlassian.net/browse/PROJ-1810) I want to see the custom field and it's value...

• Question
• custom-field
• jira
• jira-cloud
• screen

I have created a custom field " category" with list of values of " Development, Design, QA". This Customer field is paced on Log Work screen.   User selects Log work , enters the time spent, ...

• Question
• custom-field
• jira
• worklog

By default, JIRA should automatically copy the contents of your Comments to the Workflow Description. In doing so, the work log will be visible to members of the project role or group selected in the...

• Question
• jira
• worklog

My first AppLink attempt isn't doing well with the keys generated - would like to try again using the same AppLink but with a different public key - how can that be done ? (And if not, why is it not ...

• Question
• application-link
• jira-software

We are hosting our own Jira Server and will make it public; my users will be connecting via SSL.  My question is if I need to worry about making sure Jira and Confluence are using an SSL connect...

• Question
• confluence
• jira

Hi! Does anyone know if and how JIRA can be setup to provide external customers with secure access to JIRA, so that they could submit tickets/issues via the tool?   Any feedback would be grea...

• Question
• jira

I've been working on this for the past couple of days now and have gotten nowhere. I'm unable to use my service desk because the permissions are incorrect but when I try to go to the edit permissions...

• Question
• jira
• jira-service-desk
• jira-software
• null-pointer-exception
• permission
• +1 more tag...

Hi Community, I have a scenario where jsd customer portal is not used by customers, however customers are "Portal customers only" , so no jsd accounts. Customer permission that is selected is "Anyon...

• Question
• cloud
• customer
• jira
• jira-service-desk
• portal-only

Hello,  how would I customize the screen that the customer uses to browse their service requests.  I would like to add the ability to filter or search on the fields they are being displayed...

• Question
• customer-portal
• jira
• jira-service-desk
• request

Hi All, What is the relationship between story points and time tracking? Secondly, if I am using time tracking, can I view the velocity in terms of time tracked? Where can I find more info about t...

• Question
• burndown
• jira
• story-points
• time-tracking
• velocity

We have an issue type "Release" and on that it has multiple tabs (due to the number of custom fields needed for the ticket) When I have a radio button it displays like the attached screenshot (title...

• Question
• jira

I've written a Jira Report plugin and have been asked to add graphs in addition to the tabular data. How do I add graphics to my report (or is there another plugin type?)

• Question
• app
• graph
• jira

Can you help me with this issue.

• Question
• jira
• jira-service-desk

I just setup a new JIRA server.  JIRA 7.5.2. The install showed no errors.  The integrity Checker Pass everything but    Check for Duplicate Permissions Check the permissio...

• Question
• jira

It takes several seconds to switch from the main project menu which has Backlog and Active Sprints into the Isses menu that has Open, Done, Recently View, etc. I'd like to have one menu under the pr...

• Question
• jira

Greetings all, I would like to create a very basic service desk request screen to be used by our users to request permissions for Confluence, Jira and Bitbucket/Stash.  I would like it to have...

• Question
• jira

I am trying out the GANTT chart for JIRA CORE and finding that it does not meet my needs.  Are there others I can use?  If so how can I get them, tried to upload one I found and could not f...

• Question
• jira-core

This may have been something I did.  Recently took over as JIRA Admin, and took on the task of modifying Workflows for the current project.  Somewhere in the last day, something has caused ...

• Question
• jira-administration
• jira-core

Hi, I've just installed Jira (v7.5.2). It's empty, no project in it yet; I'm the only user. I was shocked when I saw it has already eaten 1+ GB memory. I tried, with the same results: On Windo...

• Question
• java
• jira-software

Hi. I'm currently in the process of implementing time tracking in JIRA and scratching my head a bit. We have a required to require that any assignee logs work to a task and any associated sub-task...

• Question
• jira
• time-tracking

Hi Team, We have recently configured & enabled JEditor plugin in JIRA server (v.7.2.0)  for few projects fields like Comments and Description. ( jeditor renderer). HTML tags have been...

• Question
• jira