...othing. Can it be true that the Zephyr Test Case Importer tool is incompatible with the XML files that were exported from Jira? This sounds pretty silly to me.  I am using the set of i...

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I am trying to figure out a method for calculating the average time of Jira tickets/issues being opened to closed by department and displaying it in a line graph (ideally) on our confluence  pag...

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Buenas tardes, En estos momentos estoy haciendo seguimiento a los tickets de jira en mi empresa, y parte de mis actividades es realizar un HeadCount, es decir, el tiempo invertido en cada ticket por...

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I am new to Jira so bear with me... I clicked on a card in the In-Progress column. Next I went to sub-tasks and added one. Then, the Kanban board adds an extra horizontal lane. It confused me! ...

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I have a project management project where I'm trying to run a report on all items that are currently not being blocked by other tasks. Is there a way I can search for this in a report? Thanks Pa...

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One of the teams I am working with has a stable velocity, but will be having a specialist join the team for a few Sprints to address some specific (related) work. The team want to show increased cap...

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Have a question on he custom listener. When there is a trigger as a result of a change such as a new version added, I put in some groovy code to process something. From what I understand, I assume th...

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• adaptavist
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We are currently using JIRA Portfolio and have dependencies defined in JIRA as Requires and Required by. The configuration of Portfolio has this dependency type specified. Within Portfolio, dependen...

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• advanced-roadmaps

Hi. We have Jira Service Desk. I need to know how to automatically record the time worked on each task. We also need to know how to set up a report to know how long each user works. Thank yo...

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The project's issue list (the one with the magnifying glass icon) shows issues with name and key. Can I add more information there, in particular the status?

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Many times my users ask me to add "sometimes" status, like "On Hold", "TBD" etc. What is the best workflow configuration for that? Back and forth transitions? Looks like spaghetti to be honest... Ap...

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Issue hierarchy in Jira Software is a common point of confusion for new users, whether they're novices or seasoned agile veterans. Since confident utilization of work hierarchy is key to running...

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Hi, I installed Jira Software 7.5.0 on a Windows Server 2012. Used a MySQL database, admin user is created. My Issues:  When everything is setup and the dashboard is displayd, Jira wants to&...

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I am looking for a way of sending an automated email when a field is blank after a certain amount of days. Usually I would accomplish this with Escalation Services. However, this new application has ...

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Our Jira Service Desk is currently configured to process incoming emails from an email user account we've configured. Our Service Desk is for internal use only, and everyone at our company should alr...

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I am trying to build a filter to find a word in a text with special characters. ----  EX. Ticket description: Please check this item: http://someurl.com/item/12d4-5s44-23dqsd...

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I would like to be able to add an issues which relates to character codes, however I can't get character codes to display inline in normal text, they always transform for example, if I type & amp...

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We have defined a lot of filters in our projects, and those filters use different data from JIRA. Now we want to refactor the components, and it is pretty easy to rename them. However, that does not...

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I've got an existing set of ~15 projects which I've reflected in a custom hierarchy (see below).   I've ~30 issues at the Initiative level and many more at the Feature level.   ...

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Any plans on integrating the new version soon or later?

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• developer
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Hi atlassian community,  Who have experiences with the AIM Resource Addon: https://marketplace.atlassian.com/plugins/net.naomi.jira.jira-rp/server/overview We have now in our company a te...

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Hello, I can see in atlassian documentation  https://confluence.atlassian.com/adminjiraserver071/importing-data-from-csv-802592885.html how to update existing issue using the "issue key" field,...

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Hi I'm playing around with Portfolio for Jira for a couple of days and I have a question about showing/tracking progress of epics/stories/sub-tasks. I can see a progress of tasks in Progress column...

• Question
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We want to set access permissions for the values of fields displayed in Activity and History tab available in 'Issue detail page'. Say for example - We have a custom field 'Employee Rates' in issue s...

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Hi! We are using Atlassian Confluence and JIRA Cloud. This is a 2 part question. 1. Is there a way to change/customise the current "Confluence" theme (or any theme for the matter)? 2. When specifyi...

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• confluence
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