Hi All, I have the field "System" that can contain more than one value. I would like to show only the issues that have only a specific system. e.g If the issue 001 have System "...
...bsp; <pool-remove-abandoned>true</pool-remove-abandoned> <pool-remove-abandoned-timeout>300</pool-remove-abandoned-timeout> <pool-t...
I am looking for a mechanism to add and associate Bugs under related Story.
While using sub-tasks we want to monitor main tickets and review updates if there is at least one sub-task been upgraded. Is there a way in JQL to build report that show main tickets with updated re...
I'm wondering if an entire instance of JIRA can be exported with any sensitive company information removed. The use-case that I'm thinking is a company exporting their instance of JIRA without any...
I was able to give the anyone group project browse permission for the service desk project but got "threatening" errors about needing to reconfigure permissions. Without the permission, I get errors ...
Jira 7.2.2 eliminated the functionality of shares (dashboards, filters) to be accessed by public/anonymous users if your instance is not public. I have numerous filters that have the "Shared with" fi...
I'm testing an upgrade of JIRA from 7.1 to 7.3.8 using the manual .tar.gz, and I'm scripting it with Ansible Is it necessary to do the XML download -> create a new empty database for JIRA -> u...
Weekly I report to my boss on open, resolved issues as they relate to areas of our technology. He is wanting to see last weeks number next to this week's numbers with the % increase/decrease in one g...
I have Issues of a certain type that MAY have subtasks. I would like a filter to get the Issue information as well as information from each of the subtasks, if they exist. ...
We are trying to upgrade Mysql from 5.1.73-8 to 5.7 . When trying to upgrade from 5.1.73-8 to 5.5 we are receiving a message stating that nothing is marked for install. Please advise how ...
Recently a bunch of atlassian addon projects showed up in our Issue Assignee list - unfortunately at the top of the list. I found the atlassian-addons-project-access role in the permissions for...
The ideal situation would be to be able specify each user has 35 hours a week, and if all the tasks assigned to a user are estimated to be beyond 35, that it indicates that the user is overloaded.
I want to force a person to comment when a custom fied is set to a particular value. I thought I did it years ago but we had Suite Utilities for JIRA (JSU) at the time. When I came to the current pla...
Hello! When you go to Card Layout and add Linked Issues.. it shows the Issue's ID that is linked. I want to know is it possible to show the Summary of the Issue on the card as opposed to the ID? I t...
I've done 100's of searches on this topic - and maybe I'm just not approaching the query the right way - or maybe what I want isn't doable. We've been using Jira for 2-3+ years now and our wor...
Hi all. Another question (posted separately since it is different, if you happened to see both). I have a report I made using the Arsenale Dataplane plugin. It's a pretty simple pie chart for ...
please create a jql filter to list the ticket types and use that filter in a dashboard to show the two dimensional table on ticket count vs ticket type.
Hi, We want to move from HP AM to Jira but unfortunately this is not straightforward. First, because there is no CSV export usable from AM. So we decided to do it by hand i.e. recreating previo...
Hi, I've two different Jira Accounts. One used by my self as a test, and the other bought by my agency after my test. Same products (Jira Software + Jira Service Desk), same type (cloud). My test h...
Hi - I tried to upgrade from 6.4.3 to Jira 7.7. It went well then I stuck on last process, license was too old for service desk warning, and I can't continue. But we renewed license cou...
If i link(like blocks or blocked by) a issue to a story. Is there any possibility that we cant close the story until and unless the linked issue is closed.
My project is related to making enhancements to a client's web-based software tool. The back-end is a combination of .NET, C#, and SQL. These enhancements can range from improving functionality, chan...
Hi, We need to use our jira for tasks management with external vendor (often different 1-time engagements) It is important for us to document all the communication with these vendors in the tickets...
Hi Our server is kind of outdated, but running Jira 7.7 and Stash. We also use the Service Desk. However, we want to switch to a new (virtual) server, I am about to set up a new (Debian) server, an...
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| December 16, 2025 2:30 AM PST |